Forsta Plus

{
  "id": "083902-2026",
  "tag": [
    "award",
    "contract"
  ],
  "date": "2026-09-04T13:25:55+01:00",
  "ocid": "ocds-h6vhtk-06a430",
  "buyer": {
    "id": "GB-COH-05747339",
    "name": "JISC"
  },
  "awards": [
    {
      "id": "1",
      "date": "2026-09-04T00:00:00+01:00",
      "items": [
        {
          "id": "1",
          "relatedLot": "1",
          "deliveryAddresses": [
            {
              "region": "UK",
              "country": "GB",
              "countryName": "United Kingdom"
            }
          ],
          "additionalClassifications": [
            {
              "id": "48612000",
              "scheme": "CPV",
              "description": "Database-management system"
            },
            {
              "id": "48614000",
              "scheme": "CPV",
              "description": "Data-acquisition system"
            },
            {
              "id": "79311100",
              "scheme": "CPV",
              "description": "Survey design services"
            },
            {
              "id": "79311200",
              "scheme": "CPV",
              "description": "Survey conduction services"
            },
            {
              "id": "79311210",
              "scheme": "CPV",
              "description": "Telephone survey services"
            }
          ]
        }
      ],
      "value": {
        "amount": 541000,
        "currency": "GBP",
        "amountGross": 649200
      },
      "status": "pending",
      "documents": [
        {
          "id": "083902-2026",
          "url": "https://www.find-tender.service.gov.uk/Notice/083902-2026",
          "format": "text/html",
          "noticeType": "UK6",
          "description": "Contract award notice on Find a Tender",
          "documentType": "awardNotice",
          "datePublished": "2026-09-04T13:25:55+01:00"
        }
      ],
      "suppliers": [
        {
          "id": "GB-COH-04122071",
          "name": "FORSTA WORLDWIDE LTD"
        }
      ],
      "milestones": [
        {
          "id": "1",
          "type": "futureSignatureDate",
          "status": "scheduled",
          "dueDate": "2026-09-17T23:59:59+01:00"
        }
      ],
      "relatedLots": [
        "1"
      ],
      "aboveThreshold": true,
      "contractPeriod": {
        "endDate": "2029-11-30T23:59:59Z",
        "startDate": "2026-12-01T00:00:00Z"
      },
      "standstillPeriod": {
        "endDate": "2026-09-16T23:59:59+01:00"
      },
      "mainProcurementCategory": "services"
    }
  ],
  "tender": {
    "id": "Proc3202",
    "lots": [
      {
        "id": "1",
        "status": "complete",
        "description": null
      }
    ],
    "title": "Forsta Plus",
    "status": "complete",
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "description": "Multimodal survey software that allows:\n•\tsurvey data collection across different modes (online and telephone)\n•\tadvanced survey questionnaire design including complex routing\n•\tmultimodal operation (CAWI and CATI) in real time \n•\tCATI queue management\n•\tAPI  to integrate data transfer with internal system \n•\ttechnical support and trouble shooting \nForsta Plus SaaS experience measurement, data analytics, and insights. 1,230,000 units over 3 years. Premium emails up to 800,000 per month. 245 CATI interviewer seats.",
    "procurementMethod": "direct",
    "procurementMethodDetails": "Direct award"
  },
  "buyerID": [],
  "parties": [
    {
      "id": "GB-COH-05747339",
      "name": "JISC",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKK11",
        "country": "GB",
        "locality": "Bristol",
        "postalCode": "BS1 6NB",
        "countryName": "United Kingdom",
        "streetAddress": "4 Portwall Lane"
      },
      "details": {
        "url": "http://www.jisc.ac.uk/",
        "classifications": [
          {
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - sub-central government"
          }
        ]
      },
      "identifier": {
        "id": "05747339",
        "scheme": "GB-COH"
      },
      "contactPoint": {
        "email": "procurement@jisc.ac.uk"
      },
      "additionalIdentifiers": [
        {
          "id": "PGYD-1575-ZHXX",
          "scheme": "GB-PPON"
        }
      ]
    },
    {
      "id": "GB-COH-04122071",
      "name": "FORSTA WORLDWIDE LTD",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKI44",
        "country": "GB",
        "locality": "London",
        "postalCode": "SE1 0SU",
        "countryName": "United Kingdom",
        "streetAddress": "Blue Fin Building"
      },
      "details": {
        "url": "http://www.forsta.com/",
        "vcse": false,
        "scale": "large",
        "shelteredWorkshop": false,
        "publicServiceMissionOrganization": false
      },
      "identifier": {
        "id": "04122071",
        "scheme": "GB-COH"
      },
      "contactPoint": {
        "email": "bid@pressganey.com"
      },
      "additionalIdentifiers": [
        {
          "id": "PHNQ-1451-TXLH",
          "scheme": "GB-PPON"
        }
      ]
    }
  ],
  "language": "en",
  "initiationType": "tender"
}

{
  "id": "071760-2026",
  "tag": [
    "award",
    "contract"
  ],
  "date": "2026-07-29T14:32:08+01:00",
  "ocid": "ocds-h6vhtk-06a430",
  "buyer": {
    "id": "GB-COH-05747339",
    "name": "JISC"
  },
  "awards": [
    {
      "id": "1",
      "items": [
        {
          "id": "1",
          "relatedLot": "1",
          "deliveryAddresses": [
            {
              "region": "UK",
              "country": "GB",
              "countryName": "United Kingdom"
            }
          ],
          "additionalClassifications": [
            {
              "id": "48612000",
              "scheme": "CPV",
              "description": "Database-management system"
            },
            {
              "id": "48614000",
              "scheme": "CPV",
              "description": "Data-acquisition system"
            },
            {
              "id": "79311100",
              "scheme": "CPV",
              "description": "Survey design services"
            },
            {
              "id": "79311200",
              "scheme": "CPV",
              "description": "Survey conduction services"
            },
            {
              "id": "79311210",
              "scheme": "CPV",
              "description": "Telephone survey services"
            }
          ]
        }
      ],
      "value": {
        "amount": 541000,
        "currency": "GBP",
        "amountGross": 649200
      },
      "status": "pending",
      "documents": [
        {
          "id": "071760-2026",
          "url": "https://www.find-tender.service.gov.uk/Notice/071760-2026",
          "format": "text/html",
          "noticeType": "UK5",
          "description": "Transparency notice on Find a Tender",
          "documentType": "awardNotice",
          "datePublished": "2026-07-29T14:32:08+01:00"
        }
      ],
      "suppliers": [
        {
          "id": "GB-COH-04122071",
          "name": "FORSTA WORLDWIDE LTD"
        }
      ],
      "milestones": [
        {
          "id": "1",
          "type": "futureSignatureDate",
          "status": "scheduled",
          "dueDate": "2026-09-07T23:59:59+01:00"
        }
      ],
      "relatedLots": [
        "1"
      ],
      "aboveThreshold": true,
      "contractPeriod": {
        "endDate": "2029-11-26T23:59:59Z",
        "startDate": "2026-11-27T00:00:00Z"
      },
      "mainProcurementCategory": "goods"
    }
  ],
  "tender": {
    "id": "Proc3202",
    "lots": [
      {
        "id": "1",
        "status": "complete",
        "description": null
      }
    ],
    "title": "Forsta Plus",
    "status": "complete",
    "documents": [
      {
        "id": "conflictOfInterest",
        "description": "Not published",
        "documentType": "conflictOfInterest"
      }
    ],
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "description": "Forsta Plus is a secure, scalable multi-modal survey platform which manages advanced logic, CAWI, CATI, CAPI, qualitative research and analytics all in one place. It comprises Survey Designer (for creating and launching surveys), SmartHub (for synchronising and structuring data), and a live telephone interviewing console (for managing CATI interviewing in real time).",
    "procurementMethod": "direct",
    "procurementMethodDetails": "Direct award",
    "procurementMethodRationale": "Due to an absence of competition for technical reasons and there are no reasonable alternatives, only this supplier can supply the services and works required.  \nThere is incompatibility between existing systems/equipment and new services that would result in time consuming and complex redesign and modification which would be unacceptable in the circumstances, resulting in significant cost and/or delay to an important service.",
    "procurementMethodRationaleClassifications": [
      {
        "id": "singleSuppliersTechnicalReasons"
      }
    ]
  },
  "buyerID": [],
  "parties": [
    {
      "id": "GB-COH-05747339",
      "name": "JISC",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKK11",
        "country": "GB",
        "locality": "Bristol",
        "postalCode": "BS1 6NB",
        "countryName": "United Kingdom",
        "streetAddress": "4 Portwall Lane"
      },
      "details": {
        "url": "http://www.jisc.ac.uk/",
        "classifications": [
          {
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - sub-central government"
          }
        ]
      },
      "identifier": {
        "id": "05747339",
        "scheme": "GB-COH"
      },
      "contactPoint": {
        "email": "procurement@jisc.ac.uk"
      },
      "additionalIdentifiers": [
        {
          "id": "PGYD-1575-ZHXX",
          "scheme": "GB-PPON"
        }
      ]
    },
    {
      "id": "GB-COH-04122071",
      "name": "FORSTA WORLDWIDE LTD",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKI44",
        "country": "GB",
        "locality": "London",
        "postalCode": "SE1 0SU",
        "countryName": "United Kingdom",
        "streetAddress": "Blue Fin Building"
      },
      "details": {
        "url": "http://www.forsta.com/",
        "vcse": false,
        "scale": "large"
      },
      "identifier": {
        "id": "04122071",
        "scheme": "GB-COH"
      },
      "contactPoint": {
        "email": "bid@pressganey.com"
      },
      "additionalIdentifiers": [
        {
          "id": "PHNQ-1451-TXLH",
          "scheme": "GB-PPON"
        }
      ]
    }
  ],
  "language": "en",
  "initiationType": "tender"
}

{
  "id": "049003-2026",
  "tag": [
    "planning"
  ],
  "date": "2026-05-26T16:03:29+01:00",
  "ocid": "ocds-h6vhtk-06a430",
  "buyer": {
    "id": "GB-COH-05747339",
    "name": "JISC"
  },
  "tender": {
    "id": "Proc3202",
    "lots": [
      {
        "id": "1",
        "status": "planned",
        "contractPeriod": {
          "endDate": "2029-10-31T23:59:59Z",
          "startDate": "2026-11-01T00:00:00Z"
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UK",
            "country": "GB",
            "countryName": "United Kingdom"
          }
        ],
        "additionalClassifications": [
          {
            "id": "48612000",
            "scheme": "CPV",
            "description": "Database-management system"
          },
          {
            "id": "48614000",
            "scheme": "CPV",
            "description": "Data-acquisition system"
          },
          {
            "id": "79311100",
            "scheme": "CPV",
            "description": "Survey design services"
          },
          {
            "id": "79311200",
            "scheme": "CPV",
            "description": "Survey conduction services"
          },
          {
            "id": "79311210",
            "scheme": "CPV",
            "description": "Telephone survey services"
          }
        ]
      }
    ],
    "title": "Forsta Plus",
    "value": {
      "amount": 541000,
      "currency": "GBP",
      "amountGross": 649200
    },
    "status": "planned",
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "description": "Forsta Plus is a secure, scalable multi-modal survey platform which manages advanced logic, CAWI, CATI, CAPI, qualitative research and analytics all in one place. It comprises Survey Designer (for creating and launching surveys), SmartHub (for synchronising and structuring data), and a live telephone interviewing console (for managing CATI interviewing in real time). \n•\tThis notice is issued for transparency and advance market awareness only. It does not constitute the commencement of a procurement process, an invitation to tender, or a commitment by Jisc to procure any goods, services, or works.\n•\tAny contract values stated in this notice are indicative only and subject to change. Final values may differ materially depending on funding availability, scope refinement, and internal approvals.\n•\tAll dates and timelines included in this notice are provisional and subject to change at the discretion of Jisc. They should be treated as indicative only.  No reliance should be placed on these dates for business or resource planning. Jisc reserves the right to exercise any extension options permitted under existing contractual or framework arrangements, which may impact or delay the future procurement activity referenced in this notice.\n•\tThe scope of the potential procurement described is indicative only and may be amended, expanded, reduced, or withdrawn entirely prior to any formal procurement process.  Any reference to potential re procurement is indicative only and does not represent a commitment to re tender existing arrangements or to replace any current supplier.  Jisc will assess the possible use of existing frameworks as a route to market, opposed to a new procurement process.\n•\tAny future procurement is subject to internal approvals, governance processes, and the availability of funding. While Jisc has taken reasonable care in preparing this notice, it does not warrant the accuracy or completeness of the information provided.\n•\tTo ensure fairness and transparency, suppliers are asked not to contact Jisc or submit expressions of interest in relation to this notice. Any future procurement will be conducted in accordance with the Procurement Act 2023 and advertised via Jisc's e-procurement systems. Suppliers should ensure they are registered on the Jisc portal: https://uk.eu-supply.com/login.asp?B=JISC.",
    "communication": {
      "futureNoticeDate": "2026-06-30T23:59:59+01:00"
    },
    "aboveThreshold": true,
    "procurementMethod": "direct",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Direct award"
  },
  "parties": [
    {
      "id": "GB-COH-05747339",
      "name": "JISC",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKK11",
        "country": "GB",
        "locality": "Bristol",
        "postalCode": "BS1 6NB",
        "countryName": "United Kingdom",
        "streetAddress": "4 Portwall Lane"
      },
      "details": {
        "url": "http://www.jisc.ac.uk/",
        "classifications": [
          {
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - sub-central government"
          }
        ]
      },
      "identifier": {
        "id": "05747339",
        "scheme": "GB-COH"
      },
      "contactPoint": {
        "email": "procurement@jisc.ac.uk"
      },
      "additionalIdentifiers": [
        {
          "id": "PGYD-1575-ZHXX",
          "scheme": "GB-PPON"
        }
      ]
    }
  ],
  "language": "en",
  "planning": {
    "documents": [
      {
        "id": "049003-2026",
        "url": "https://www.find-tender.service.gov.uk/Notice/049003-2026",
        "format": "text/html",
        "noticeType": "UK1",
        "description": "Pipeline notice on Find a Tender",
        "documentType": "plannedProcurementNotice",
        "datePublished": "2026-05-26T16:03:29+01:00"
      }
    ]
  },
  "initiationType": "tender"
}