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Find a TenderAwarded without competitionContract details notice
Published 26 May 2026, 16:03 BST

Official UK procurement notice

Forsta Plus · UK public procurement notice

Official notice

Authority: Jisc (Public body)

ServicesDirect awardAbove threshold
Sectors: Software Packages & ERP (48)Business Services & Consultancy (79) Delivery: UK
Contract value (direct award)£541,000≈ £180k / year · £649,200 inc. VAT
Awarded 4 Sept 2026no call for competition
Awarded to FORSTA WORLDWIDE LTD
Contract term 3 yrsends 31 Oct 2029 · starts 1 Nov 2026

What is being bought

Published requirement description

Multimodal survey software that allows:

  • survey data collection across different modes (online and telephone)
  • advanced survey questionnaire design including complex routing
  • multimodal operation (CAWI and CATI) in real time
  • CATI queue management
  • API to integrate data transfer with internal system
  • technical support and trouble shooting

Forsta Plus SaaS experience measurement, data analytics, and insights. 820,000 units over 2 years. Premium emails up to 800,000 per month. 245 CATI interviewer seats.

A UK1 was published on 26th May 2026

www.find-tender.service.gov.uk/Notice/049003-2026 ↗

A UK5 was published on 29th July 2026

www.find-tender.service.gov.uk/Notice/071760-2026 ↗

A UK6 was published on 4th September 2026

www.find-tender.service.gov.uk/Notice/083902-2026 ↗

CPV: Data-acquisition system · Database-management system · Survey conduction services · Survey design services · Telephone survey services

The lotProcurement structure

single lot · no lot value published
Lot #1Awarded 3 yrs
Contract period: 1 Nov 2026 – 31 Oct 2029 (3 yrs)
Delivery: UK
48612000 Database-management system48614000 Data-acquisition system79311100 Survey design services79311200 Survey conduction services79311210 Telephone survey services

Procedure terms & legal framework

From the official record
Procedure method
Direct award
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded without competition
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Direct award (no call for competition)
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
26 May 2026, 16:03 BST
Last source update
16 Oct 2026, 14:36 BST
Authority reference
Proc3202
FTS notice number
2026/S 000-098021
Latest notice
Contract details notice (UK7)
Classification (CPV)
Data-acquisition systemDatabase-management systemSurvey conduction servicesSurvey design servicesTelephone survey services
Delivery area
UK
Official registry OCID
ocds-h6vhtk-06a430 Find a Tender
Why no open competition
Single Suppliers Technical Reasons
Published justification

Due to an absence of competition for technical reasons and there are no reasonable alternatives, only this supplier can supply the services and works required.

There is incompatibility between existing systems/equipment and new services that would result in time consuming and complex redesign and modification which would be unacceptable in the circumstances, resulting in significant cost and/or delay to an important service.

How it was run

Official notice
Submission deadline
—

Timeline

26 May 2026 → 1 Nov 2026 · 5 dates
  1. Planning notice published148 days ago
    26 May 2026, 16:03 BST
  2. Next notice expected112 days ago
    30 Jun 2026, 23:59 BST
  3. Standstill ends34 days ago
    16 Sept 2026, 23:59 BST
  4. Latest notice published5 days ago
    16 Oct 2026, 14:36 BST
  5. Today
    21 Oct 2026
  6. Contract startsin 11 days
    1 Nov 2026

Notice history

6 events · 4 releases on Find a Tender · since 26 May 2026
  1. Pipeline notice published
    26 May 2026, 16:03 BST
    UK1
  2. Transparency notice published
    29 Jul 2026, 14:32 BST
    UK5
  3. Status changed to complete
    29 Jul 2026, 14:32 BST
  4. Contract award notice published
    4 Sept 2026, 13:25 BST
    UK6
  5. Contract signature expected
    17 Sept 2026, 23:59 BST
    scheduled
  6. Contract details notice published
    16 Oct 2026, 14:36 BST
    UK7
Routine re-releases (4)
  • 2026-05: 1 release · 26 May 2026

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £541,0001 award exc. VAT
Contracts signed 1latest 6 Oct 2026
Awarded toValueDateStatus
FORSTA WORLDWIDE LTD1 Dec 2026 – 30 Nov 2029£541,0004 Sept 2026Awarded

Contracts

  • Contract 1 · FORSTA WORLDWIDE LTD

    Signed
    6 Oct 2026
    Value
    £342,646
    Period
    1 Dec 2026 – 30 Nov 2028
    Status
    active

Contracting authority & participating public bodies

JISC

Contracting authorityPublic authority - sub-central government GB-COH: 05747339 · GB-PPON: PGYD-1575-ZHXX 4 Portwall Lane, Bristol, South West, BS1 6NBContact email

Bidders & participating suppliers

1 commercial party on the notice
  • FORSTA WORLDWIDE LTDAwarded supplierGB-COH: 04122071GB-PPON: PHNQ-1451-TXLH Blue Fin Building, London, London, SE1 0SUContact email

Official documents & specifications (4)

Official links; attachments are not copied

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Transparency notice awardTransparency noticeUK5Transparency notice on Find a Tender
  • Pipeline notice planningPipeline noticeUK1Pipeline notice on Find a Tender