Find a TenderAwarded
Published 19 Dec 2022, 16:09 GMT

Official UK procurement notice

For the provision of User Centred Design (UCD) Research and Technology Organisation (RTO) Dynamic Framework (DF)

Official notice

Authority: SATELLITE APPLICATIONS CATAPULT LIMITED (Public body)

Framework agreement3 lotsServicesOpen procedureSME suitableMax 3 lots to bid
Framework ceiling (notional)£1,000,000total for 3 lots · framework ceiling, not attributable revenue
Submissions closed 3 Feb 2023awarded 13 Mar 2023
Lots 3max 3 to bid

What is being bought3 lots · detail below

Published requirement description

The Satellite Applications Catapult is seeking to establish a Research and Technology Organisation (RTO) Dynamic Framework (DF) to support the delivery objectives of our User Centred Design team.

As a regional consultant in Service Design, you will use your expertise to ensure satellite-based technologies are designed with a needs-driven rather than technology-pushed approach. You will support organisations in understanding who their users are and to capture the requirements of these users. Based on requirements you will support organisations to articulate opportunities for new products/services or the improvement of existing products/services providing expertise on the iterative development, testing and evaluation of these. You will work in key markets such as Agri-tech, Healthy Living, Intelligent Transport, Climate and Sustainability, and space enabled technologies responding to industry-focused challenges and opportunities.

CPV: Research and development consultancy services · Research and development services and related consultancy services · Research consultancy services · Research services

How this framework works

From the published notice
Places
up to 10 suppliers · 17 bids on the busiest of 3 lots (1.7 per place) · 16 appointed (full)

Lots and requirements (3)Procurement structure

3 lots · no lot values published · a supplier may bid for at most 3 of them
Lot #1User researchCancelledRenewal

Developing a user research plan derived from project objectives and with input from key stakeholders; carrying out user research; analysis and synthesis of user research to define user requirements; translating these requirements into actionable data e.g. through user stories and communicating these outputs in a format that ensures all relevant stakeholders have a clear understanding so that they are able to make informed decisions based on user needs.

Delivery: South East · Satellite Applications Catapult Ltd Electron Building, Fermi Avenue, Harwell Oxford, Didcot, Oxfordshire, OX11 0QR, UK
Extensions: The contract can be extended by up to 12 months on two occasions (24 months in total) after the initial term.Variant bids: not allowed
Lot #2Service and product designCancelledRenewal

Developing and evaluating service and product concepts based on user requirements. This may include developing service blueprints, user journeys, designing and facilitating co-design workshops or brainstorming sessions with relevant stakeholders and developing of scenarios or storyboards. It may also include wireframing, prototyping (using tools such as Figma, AdobeXD, Sketch) and then setting up and conducting evaluative individual and/or group usability/ux testing and feedback sessions of digital/physical products and prototypes at varying stages of the development process against specified requirements/scenarios.

Delivery: South East · Satellite Applications Catapult Ltd Electron Building, Fermi Avenue, Harwell Oxford, Didcot, Oxfordshire, OX11 0QR, UK
Extensions: The contract can be extended by up to 12 months on two occasions (24 months in total) after the initial term.Variant bids: not allowed
Lot #3Business Innovation DesignCancelledRenewal

Working with business experts, technical specialists to support UK organisations of all sizes to develop new and existing services and products that utilise space enabled technologies. This will include running collaborative sessions to determine the most appropriate design interventions and strategies for different types of business; leading teams through business analysis and innovation activities; designing and leading opportunity exploration workshops with multi-sector delegates. These activities may be virtual and/or in-person. It will also include the analysis and synthesis of workshop outputs and the communication of results to stakeholders. (e.g. using tools such as Miro, PowerPoint).

Delivery: South East · Satellite Applications Catapult Ltd Electron Building, Fermi Avenue, Harwell Oxford, Didcot, Oxfordshire, OX11 0QR, UK
Extensions: The contract can be extended by up to 12 months on two occasions (24 months in total) after the initial term.Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
What this means for your bid
  • “For the provision of User Centred Design (UCD) Research and…” is a framework: the contest is a place on its panel, up to 10 suppliers, not a single contract.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
19 Dec 2022, 16:09 GMT
Last source update
20 Mar 2023, 15:19 GMT
Award evaluation window
3 Feb 2023 – …
Authority reference
SAC-DF-003
FTS notice number
2023/S 000-008039
Classification (CPV)
Research and development consultancy servicesResearch and development services and related consultancy servicesResearch consultancy servicesResearch services
Delivery area
South East (UKJ14)
Official registry OCID
ocds-h6vhtk-039289 Find a Tender

Publisher note: (MT Ref:228987)

How it was run

Official notice
Run through: mytenders · Who buys & how to bid on myTenders
Supplier login requiredLanguage: EN
Access & registration note: Free publication showcase; bidding happens on buyer portals
Appointment period ends
3 Feb 2023, 12:00 GMT
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bids opened
3 Feb 2023, 13:00 GMT
Detailed submission instructions & authority contactsFrom official release

Timeline

3 Feb 2023 → 4 May 2023 · 4 dates
  1. Admission / appointment period endsperiod end, not a bid countdown
    3 Feb 2023, 12:00 GMT
  2. Bids opened
    3 Feb 2023, 13:00 GMT
  3. Notice published
    20 Mar 2023, 15:19 GMT
  4. Bids must remain valid until
    4 May 2023, 23:59 BST

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    20 Mar 2023, 15:19 GMT

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 16admitted to the panel · see the list ↓
Bids received 1714 from SMEs · busiest of 3 lots
Contracts signed 3latest 13 Mar 2023

3 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.

Contracts

All 3 of these contracts carry the same published figure, £333,333, the framework's maximum for the whole notice, not each contract's own value. They are not eleven separate sums.

  • User research

    Signed
    13 Mar 2023
    Value
    ceiling above
    Status
    active
  • Service and product design

    Signed
    13 Mar 2023
    Value
    ceiling above
    Status
    active
  • Business Innovation Design

    Signed
    13 Mar 2023
    Value
    ceiling above
    Status
    active

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · User research16bids · 16 electronic · 16 from abroad13——
2 · Service and product design17bids · 17 electronic · 17 from abroad14——
3 · Business Innovation Design12bids · 12 electronic · 12 from abroad9——

Contracting authority & participating public bodies

Satellite Applications Catapult

Contracting authorityPublic bodyRDOSpace Technology Electron Building, Fermi Avenue, Harwell, Didcot, UK, OX11 0QRContact email, phone Published organisation website ↗

Dispute resolution & review bodies

  • Public Procurement Review ServiceReview body LondonContact email, phone

Framework contractors & participating bidders

16 commercial parties on the notice
  • &usFramework contractor Rivington House, 82 Great Eastern Street,, London, UK, EC2A 3JFContact phone
  • AndthenFramework contractor Office 407, Southblock, 60-64 Osbourne Street, Glasgow, Scotland, G1 5QHContact phone
  • Atlanttico LimitedFramework contractor 85 Great Portland Street, First Floor, London, London, W1W7LTContact phone
  • Hellon LimitedFramework contractor 123 Buckingham Palace Road, London, London, Sw1W 9SHContact phone
  • Interrobang LimitedFramework contractor 18 River Park Gardens, London, London, BR20BQContact phone
  • Mace & MenterFramework contractor Unit 1.10B, Temple Studios, Lower Approach Road, Bristol, South West, BS1 6QAContact phone
  • Marvell ConsultingFramework contractor 30 Great Guildford Street, London, UK, SE1 0HSContact phone
  • MimaFramework contractor 68-80 Hanbury Street, London, UK, E1 5JLContact phone
  • ODIS Space S.L.Framework contractor Manuel Cortina 7, 4dcha, Madrid, ES3, 28010Contact phone
  • Paper Design Studio LimitedFramework contractor Wizu Workspace, 32 Eyre St, Sheffield, Yorkshire & Humber, S1 4QZContact phone
Show 6 more suppliers
  • SYSTRA LtdFramework contractor 1 Carey Lane, London, UK, EC2V 8AEContact phone
  • Social OriginFramework contractor 315 London Road, Essex, UK, SS7 2BTContact phone
  • TPXimpact LtdFramework contractor 20 St Thomas Street, Runway East (Second Floor),, 20 St Thomas Street, London, UK, SE1 9RSContact phone
  • The Public Service Consultants Limited (trading as The PSC)Framework contractor 45 Pall Mall, London, UK, SW1Y 5JGContact phone
  • Unboxed ConsultingFramework contractor 60-62 Commercial Street, London, UK, E1 6LTContact phone
  • With Design Intent LimitedFramework contractor 3 Fair Green, Sawbridgeworth, UK, CM21 9AGContact phone

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.