Find a TenderAwarded
Published 21 Jun 2021, 17:15 BST

Official UK procurement notice

FM21116 - Arbitration Referral and Management Services

Official notice

Authority: Pubs Code Adjudicator·Consortium: 2 public authorities

Framework agreementServicesOpen procedureSME suitable
Framework ceiling (notional)£524,000framework ceiling, not attributable revenue
Submissions closed 27 Jul 2021awarded 29 Nov 2021

What is being bought

Published requirement description

UK Shared Business Services Ltd (UK SBS) on behalf of Pubs Code Adjudicator (PCA), wish to appoint a provider for Arbitration Referral and Management Services.

UK SBS is managing this procurement process in accordance with the Public Contracts Regulations 2015 (as amended from time to time) (the "Regulations").

This is a Services Framework Agreement being Procured under Open OJEU Procedure Regulations.

See Section I.3) for access to procurement documentation.

UK SBS will be using the Delta eSourcing Portal for this procurement. The access code is 54D62EEWY3

CPV: Administration services · Arbitration and conciliation services · Business services: law, marketing, consulting, recruitment, printing and security · Training services

How this framework works

From the published notice
Places
up to 1 suppliers · 4 bids received (4.0 per place) · 1 appointed (full)

The lotProcurement structure

single lot · value published
Lot #1UK Shared Business Services Ltd (UK SBS) on behalf of Pubs Code Adjudicator (PCA),…AwardedRenewalPublished value£524,000

UK Shared Business Services Ltd (UK SBS) on behalf of Pubs Code Adjudicator (PCA), wish to appoint a provider for Arbitration Referral and Management Services.

Description

The Pubs Code Adjudicator (PCA) is the independent regulator responsible for enforcing the statutory Pubs Code (the Code). The Code regulates the relationship between all pub companies (referred to as pub-owning businesses in the Code) owning 500 or more tied pubs in England and Wales and their tied tenants. Tied tenants are those that are obliged to purchase beer from their landlord. They may be tied for other products and services too.

The Code has two over-arching principles - to ensure:

  1. fair and lawful dealing by pub companies in relation to their tied tenants
  2. that individual tied tenants should not be worse off than they would be if they were free of the tie (the 'no worse off' principle).

The Code imposes (among others) information and transparency obligations on the pub companies. An important element of the Code is the introduction of the option for tied tenants in certain circumstances to request a Market Rent Only (or MRO) option to go 'free of tie'. The Pubs Code came into force on 21 July 2016.

Dispute resolution under the Pubs Code is by way of a referral for arbitration. This contract is for the management of those referrals, including the process for any appointment of an alternative arbitrator.

The PCA is looking to appoint a sole supplier that will take on the end to end case management and administration of the arbitration service. The sole supplier will not be required to conduct the arbitration themselves but will be responsible for sourcing a suitable arbitrator for appointment by the PCA if appropriate, and in accordance with the exercise of her statutory powers once a referral has been made. The remit of the sole supplier will not end on appointment of an arbitrator and the service provision following this is outlined in the specification.

There are also Arbitrator training and knowledge management requirements covered within this appointment, further details can be found in the specification.

This Framework Agreement is for a duration of 2 years with the option to extend for a further 1 year, and then again for a further 1 year (2+1+1). Bidders are to note that as this opportunity is to establish a framework agreement there will be no guaranteed minimum spend over the duration except the fixed one off payments for set up and maintenance of the service and contract delivery infrastructure, all work will be awarded to the sole supplier when a referral is raised.

A brief summary of the requirement has been provided above, please ensure you review the specification for full details of this requirement. All details relating to this procurement can be found within the Stage One: Overview Section on the Delta eSourcing Portal.

UK SBS is managing this procurement process in accordance with the Public Contracts Regulations 2015 (as amended from time to time).

See Section I.3) for access to procurement documentation.

UK SBS will be using the Delta eSourcing Portal for this procurement. The access code is 54D62EEWY3

Delivery: West Midlands
Extensions: This Framework Agreement is for a duration of 2 years with the option to extend for a further 1 year, and then again for a further 1 year (2+1+1).Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 70%Price: 30%
Published award criteria (2)
  • Quality: 70.00%
  • Price: 30.00%
What this means for your bid
  • Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.
  • “FM21116 - Arbitration Referral and Management Services” is a framework: the contest is a place on its panel, up to 1 suppliers, not a single contract.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
No (one-off requirement)
First published
21 Jun 2021, 17:15 BST
Last source update
17 Dec 2021, 14:50 GMT
Award evaluation window
27 Jul 2021 – …
Authority reference
FM21116
FTS notice number
2021/S 000-031627
Classification (CPV)
Administration servicesArbitration and conciliation servicesBusiness services: law, marketing, consulting, recruitment, printing and securityTraining services
Delivery area
West Midlands (UKG31)
Official registry OCID
ocds-h6vhtk-02be8c Find a Tender

Publisher note: All submissions will be assessed in accordance with the Public Contracts Regulations 2015, for procurement values that exceed Regulation 5 (Threshold amounts). Responses must be received by the date in the tender documentation; responses received outside of the deadline or not sent via the Delta eSourcing portal will not be accepted or considered further for this opportunity. As a user of the Delta eSourcing Portal you will have access to the Delta messaging service which facilitates all messages sent to ou and from you in relation to any specific tender event. Please note it is your responsibility to access these messages on a regular basis to ensure you have sight of all relevant information applicable to this opportunity. The contracting authority expressly reserves the right: (i) not to award any contract as a result of the procurement process commenced by publication of this notice; and (ii) to make whatever changes it may see fit to the content and structure of the procurement and in no circumstances will the contracting authority be liable for any costs incurred by any supplier. If the contracting authority decides to enter into a contract with the successful supplier, this does not mean that there is any guarantee of subsequent contracts being awarded. Any expenditure, work or effort undertaken prior to contract award is accordingly a matter solely for the commercial judgement of bidders. How to apply UK Shared Business Services Ltd (UK SBS) will be using the Delta eSourcing Portal for this procurement. To register on the Delta eSourcing portal please use the link https://uksbs.deltaesourcing.com and follow the instructions to register. If you are already registered on the Delta eSourcing Portal and wish to participate in this procurement, please use the link: https://uksbs.delta-esourcing.com and the follow the instructions to 'Login' Once you are logged into the system you will be able to link yourself into this procurement using the access code: 54D62EEWY3

How it was run

Official notice
Run through: Delta eSourcing · Who buys & how to bid on Delta
Public notice page · account needed to bidLanguage: EN
Access & registration note: Free Select account; no DUNS asked at signup
Appointment period ends
27 Jul 2021, 11:00 BST
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bid validity
90 days from the deadline
Bids opened
27 Jul 2021, 11:01 BST
Detailed submission instructions & authority contactsFrom official release

Timeline

27 Jul 2021 → 17 Dec 2021 · 3 dates
  1. Admission / appointment period endsperiod end, not a bid countdown
    27 Jul 2021, 11:00 BST
  2. Bids opened
    27 Jul 2021, 11:01 BST
  3. Notice published
    17 Dec 2021, 14:50 GMT

Notice history

2 events · 2 releases on Find a Tender · since 17 Dec 2021
  1. Status changed to complete
    17 Dec 2021, 14:50 GMT
  2. Buyer details updated
    17 Dec 2021, 14:50 GMT

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 1admitted to the panel · see the list ↓
Bids received 43 from SMEs
Contracts signed 1latest 29 Nov 2021

1 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.

Contracts

  • Arbitration Referral and Management Services

    Signed
    29 Nov 2021
    Value
    £524,000
    Status
    active

Bid statistics published by the authority

BidsSMEVCSEValid bid range
4bids3——

Contracting authority & participating public bodies

2 public bodies on the notice

Pubs Code Adjudicator

Contracting authorityBody governed by public lawPublic ProcurementGeneral public services Lower Ground, Victoria Square House, Victoria Square, Birmingham, West Midlands, B2 4AJContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

  • UK Shared Business Services LimitedReview body SwindonContact email, phone

Framework contractors & participating bidders

1 commercial party on the notice

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria