Ffos Caerffili - Market Operator

Caerphilly County Borough Council (“the Council”) invites tenders from organisations interested in undertaking the operation and management of a new market in Caerphilly. The Council is proposing to enter into a Market Management Agreement with the selected operator. This will be for a period of three years, with the option to extend for up to a further two years, subject to performance and the Council’s wider plans for the town centre. There may be scope to further extend after the initial two year extension period with the operator subject to performance, cost and to link in with the needs of the wider plans for the town centre depending on the timescales involved.

A proven track record and experience of market management and operation is essential.

The Council is seeking an operator who can help us achieve our vision for the new Caerphilly Market. The range of services to be supplied will include all aspects of the operation of the market, including:

• Management of the market and relationships with traders, ensuring consistent compliance with policies, procedures and regulations.
• Recruitment of new traders, so as to present the best occupier mix.
• Negotiation of rents, including turnover rent for food & beverage traders.
• Collection and reconciliation of stall rents and relevant utility costs and service charges.
• Issuing and renewal of tenancy agreements.
• Holding the Premises Licence for the site, including providing a suitably qualified designated premises supervisor (DPS).
• Management of events and specialist markets/pop-ups.
• Ensuring that suitable health and safety policies and procedures are in place.
• Ensuring the cleanliness of the market, toilets and back of house areas at all times.
• Promotion of the market, and its events via social media, website and other channels.
• Responding to customer, trader and business enquiries about the market.
• Work with the Council to meet financial targets as contained within the Market Business Plan.
• Take responsibility for the maintenance of the containers and other equipment within the market.

The selected operator will be paid a management fee for entering into the Management Agreement. This fee is to be proposed as part of this tender exercise, and agreed with the Council prior to commencement. The costs for this contract will be recuperated via the income generated through the charges for retail, food and beverage spaces as well as through pop ups/ events and other initiatives at the site. Additional information: The Council has received Welsh Government Grant Funding for the supply and installation of the new Containerised Market place and further funding may become available for this project.