Find a TenderAwarded without competitionContract details notice
Published 28 Apr 2026, 11:17 BST

Official UK procurement notice

FEW1606 - Transport Focus Bus Surveys

Official notice

Authority: Leicester City Council (Local council)

Direct award
Awarded value£230,000published award · exc. VAT
Awarded 1 Apr 2026no call for competition
Awarded to Transport Focus

What is being bought

Published requirement description

Bus passenger surveys to be carried out on a local levels to monitor a number of measures including: overall satisfaction levels and then drilling down further on elements such as punctuality, reliability, fares, facilities, driver friendliness and safety in a structured way that allows consistent data to be collected over a period of time, which is easily comparable between each period.

The lotProcurement structure

single lot · no lot value published

Procedure terms & legal framework

From the official record
Procedure method
Direct award
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Notice status
Awarded without competition
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Direct award (no call for competition)
GPA / WTO covered
Yes (GPA)
Recurring procurement
Unspecified in notice
First published
28 Apr 2026, 11:17 BST
Last source update
28 Apr 2026, 11:20 BST
Authority reference
FEW1606
FTS notice number
2026/S 000-038434
Latest notice
Contract details notice (UK7)
Delivery area
East Midlands (UKF21)
Official registry OCID
ocds-h6vhtk-068c6c Find a Tender
Why no open competition
Single Suppliers Technical Reasons
Published justification

As part of the Bus Service Improvement Plan (BSIP funding), the Department for Transport (DfT) have advised that a condition of the funding is to use Transport Focus Surveys to monitor bus passenger satisfaction. The DfT has advised the following: It is a policy decision that Transport Focus are best placed to deliver a consistent comparable national survey. Because using Transport Focus is a condition of the grant funding, we consider this to be a data-sharing arrangement rather than a direct commissioning relationship. On this basis, we believe standard procurement rules would not apply. We believe this mitigates the need for each authority to seek expensive and time-consuming procurement and legal advice and supports a national policy direction.

Notice history

3 events · 2 releases on Find a Tender · since 28 Apr 2026
  1. Transparency notice published
    28 Apr 2026, 11:17 BST
    UK5
  2. Contract details notice published
    28 Apr 2026, 11:20 BST
    UK7
  3. Contract signature expected
    29 Apr 2026, 23:59 BST
    scheduled

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £230,0001 award exc. VAT
Contracts signed 1latest 1 Apr 2026
Awarded toValueDateStatus
Transport Focus29 Apr 2026 – 31 Oct 2027 · up to 31 Oct 2030Extensions: Extension period available based on performance & requirements£230,000—Awarded

Contracts

  • FEW1606 - Transport Focus Bus Surveys · Transport Focus

    Signed
    1 Apr 2026
    Value
    £230,000
    Period
    1 Apr 2026 – 31 Oct 2027 · up to 31 Oct 2030 with extensions
    Status
    active
    Extensions
    Extension period available based on performance & requirements

    No agreed KPIs: Performance for this contract can not be appropriately assessed by use of KPIs.

Contracting authority & participating public bodies

Leicester City Council

Contracting authorityPublic authority - sub-central government GB-PPON: PXRT-5737-VBQD City Hall, Leicester, East Midlands, LE1 1FZContact name, email, phone

Bidders & participating suppliers

1 commercial party on the notice
  • Transport FocusAwarded supplierGB-PPON: PGBR-3271-MNXJ 7th Floor Piccadilly Gate, Store Street, Manchester, North West, M1 2WDContact email

Official documents & specifications (2)

Official links; attachments are not copied

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Transparency notice awardTransparency noticeUK5Transparency notice on Find a Tender