Find a TenderClosed
Published 22 Dec 2022, 13:48 GMT

Official UK procurement notice

External Workforce Resources Framework Agreement

Official notice

Authority: Digital Health & Care Wales (Central government)

Framework agreement5 lotsServicesOpen procedureMax 3 lots to bid
Framework ceiling (notional)£10,000,000total for 5 lots · framework ceiling, not attributable revenue
Submissions closed 26 Jan 2023
Lots 5max 3 to bid

What is being bought5 lots · detail below

Published requirement description

Digital Health and Care Wales (“DHCW”) is seeking to establish a multi-lot, multi-vendor Framework Agreement to secure external resources from the market to provide DHCW with the required level of capacity and capability to meet the organisation’s Business Plan and objectives.

The Framework will consist of 5 lots with at least one (1) supplier (“Contractors”) but no more than four (4) suppliers awarded a place on each lot.

Each lot shall be formed in two (2) parts:

  • Input based resource requirements, where the services of one (1) or more individual is required for a finite period of time to augment existing resources and improve capacity for and/or contribute to or provide a specific deliverable.
  • Output based assignments, where a package of work issued by the Authority is based on a requirements or design specification according to a defined scope and within an agreed timescale, working independently with an appropriately structured team, managed by the Supplier.

Each lot shall be set up as follows:

  • Lot 1 – Planning and Delivery
  • Lot 2 – Specialist Application Development
  • Lot 3 – Specialist Infrastructure Delivery
  • Lot 4 – Networking Design and Management
  • Lot 5 – End User Computing Arrangements

Suppliers will be able to bid for a maximum of 3 lots only.

The Framework will enable DHCW to call off requirements via a “mini competition” or “direct award” arrangement via work-package based assignments.

CPV: IT services: consulting, software development, Internet and support

How this framework works

From the published notice
Places
up to 20 suppliers

Lots and requirements (5)Procurement structure

5 lots · no lot values published · a supplier may bid for at most 3 of them
Lot #1Planning and Delivery

Lot 1 is to provide DHCW with specialist planning and delivery resources to support DHCW in the delivery of a complex set of products and services. Suppliers will be required to provide the resources to meet the following input-based requirements:

  • Project Manager
  • Programme Manager
  • Change Manager
  • Other project administrative roles

DHCW also requires specialist resources to support the delivery of the following examples of output-based work packages:

  • Strategy and change management programme
Delivery: Wales · Digital Health and Care Wales
Variant bids: not allowed
Lot #2Specialist Application Development

Lot 2 is to provide DHCW with specialist application development resources to support DHCW in the delivery of a complex set of products and services. Suppliers will be required to provide the resources to meet the following input-based requirements:

  • Application developers augmenting in-house product teams
  • Devops, integration and technical deployment
  • Test resources
  • ser experience design
  • Product architects
  • Technical Scrum Masters (or equivalent)
  • Clinical safety specialists

DHCW also requires specialist resources to support the delivery of the following examples of output-based work packages:

  • Application Development (full life cycle)
  • Product Architecture and Interoperability Development
  • Data and analytics development
Delivery: Wales · Digital Health and Care Wales
Variant bids: not allowed
Lot #3Specialist Infrastructure Delivery

Lot3 is to provide DHCW with specialist infrastructure delivery resources to support DHCW in the delivery of a complex set of products and services. Suppliers will be required to provide the resources to meet the following input-based requirements:

  • On premise infrastructure and cloud engineers
  • Infrastructure operations
  • Infrastructure Design

DHCW also requires specialist resources to support the delivery of the following examples of output-based work packages:

  • System Infrastructure / Technical architecture design
Delivery: Wales · Digital Health and Care Wales
Variant bids: not allowed
Lot #4Networking Design and Management

Lot 4 is to provide DHCW with specialist networking design and management resources to support DHCW in the delivery of a complex set of products and services. Suppliers will be required to provide the resources to meet the following input-based requirements:

  • Network Engineer
  • Security Specialist

DHCW also requires specialist resources to support the delivery of the following examples of output-based work packages:

  • Cyber security, communications and networking design
Delivery: Wales · Digital Health and Care Wales
Variant bids: not allowed
Lot #5End User Computing Requirements

Lot 5 is to provide DHCW with specialist end user computing resources to support DHCW in the delivery of a complex set of products and services. Suppliers will be required to provide the resources to meet the following input-based requirements:

  • Service Desk Analyst
  • Senior Service Desk Analyst
  • Service Desk Team Leader
  • End User Computing Engineer

DHCW also requires specialist resources to support the delivery of the following examples of output-based work packages:

  • Deployment of printer upgrade programme for GP practices across Wales
Delivery: Wales · Digital Health and Care Wales
Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
What this means for your bid
  • “External Workforce Resources Framework Agreement” is a framework: the contest is a place on its panel, up to 20 suppliers, not a single contract.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Closed
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
22 Dec 2022, 13:48 GMT
Last source update
22 Dec 2022, 13:48 GMT
Award evaluation window
26 Jan 2023 – …
Authority reference
P812
FTS notice number
2022/S 000-036393
Classification (CPV)
IT services: consulting, software development, Internet and support
Delivery area
Wales (UKL)
Official registry OCID
ocds-h6vhtk-0393c2 Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment

Publisher note: The Bravo Solution project code for this procurement is: 51687 The ITT code is: 100137 Suppliers Instructions - How to Express Interest in this Tender~: 1. Register your company on the eSourcing portal (this is only required once) - Browse to the eSourcing Portal: https://etenderwales.bravosolution.co.uk - Click the link to register - Accept the terms and conditions and click 'continue' - Enter your correct business and user details - Note the username you chose and click 'Save' when complete - You will shortly receive an email with your unique password (please keep this secure) 2. Express an Interest in the tender: - Login to the portal with the username/password - Click the 'PQQs / ITTs Open To All Suppliers' link. (These are Pre-Qualification Questionnaires or Invitations to Tender open to any registered supplier) - Click on the relevant PQQ/ ITT to access the content - Click the 'Express Interest' button at the top of the page - This will move the PQQ /ITT into your 'My PQQs/ My ITTs' page. (This is a secure area reserved for your projects only) -You can now access any attachments by clicking 'Buyer Attachments' in the 'PQQ/ ITT Details' box 3. Responding to the tender - Click 'My Response' under 'PQQ/ ITT Details', you can choose to 'Create Response' or to 'Decline to Respond' (please give a reason if declining) - You can now use the ‘Messages' function to communicate with the buyer and seek any clarification - Note the deadline for completion, then follow the onscreen instructions to complete the PQQ/ ITT - There may be a mixture of online & offline actions for you to perform (there is detailed online help available) You must then submit your reply using the 'Submit Response' button at the top of the page. If you require any further assistance please consult the online help, or contact the eTendering help desk. NOTE: The authority is using eTenderwales to carry out this procurement process. To obtain further information record your interest on Sell2Wales at https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=126034 (WA Ref:126034)

How it was run

Official notice
Run through: Jaggaer · Who buys & how to bid on Sell2Wales
Supplier login requiredLanguage: EN
Access & registration note: Free; latest Chrome/Edge/Firefox only — corporate browsers fail

Tender documents are also served through a separate tool: https://etenderwales.bravosolution.co.uk ↗

Appointment period ends
26 Jan 2023, 11:30 GMT
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bid validity
180 days from the deadline
Bids opened
26 Jan 2023, 12:00 GMT
Detailed submission instructions & authority contactsFrom official release

Timeline

22 Dec 2022 → 26 Jan 2023 · 3 dates
  1. Notice published
    22 Dec 2022, 13:48 GMT
  2. Admission / appointment period endsperiod end, not a bid countdown
    26 Jan 2023, 11:30 GMT
  3. Bids opened
    26 Jan 2023, 12:00 GMT

Contracting authority & participating public bodies

Digital Health and Care Wales (DHCW)

Contracting authorityCentral GovernmentBody governed by public lawHealth Ty Glan-yr-Afon, 21 Cowbridge Road East, Cardiff, UK, CF11 9ADContact name, email Published organisation website ↗

Dispute resolution & review bodies

  • High CourtReview body LondonContact phone

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria