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Official procurement procedure
Extension to Enquiry Handling Service for the Go For It Programme
Business services: law
marketing
consulting
+5 more
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: Lisburn and Castlereagh City Council: "Extension to Enquiry Handling Service for the Go For It Programme". Published status: complete. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
| Contracting Authority | Lisburn and Castlereagh City Council | Scope & Categories | Not published | Submission Window | complete No deadline published |
|---|---|---|---|---|---|
| Submission Gateway | Direct notice route | Legal Basis & Regime | Standard procurement | Estimated Value (exc. VAT) | Not published |
Bidder Intelligence · Authority Profile: Lisburn and Castlereagh City Council
Market Analytics
Derived from OCDS awards & bid statistics
Published history for Lisburn and Castlereagh City Council. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Average Price Reduction
Not availableInsufficient comparable data
Competition Density
4.2Bids / Report
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate availablePayment Terms
Check noticePublished terms
Coverage: 60 active published awards; 28 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Price reduction compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityLisburn and Castlereagh City Council | Procedure methodNot published | Procurement categoryNot published |
Statuscomplete | Framework / DPSNot published | CompetitionNot published |
Above thresholdNot published | Legal basisNot published | Tender period startsNot published |
Clarification deadlineNot published | Electronic submissionNot published | Submission languagesNot published |
Published3 May 2023, 12:12 BST | Last source update3 May 2023, 12:12 BST | Recurring procurementNot published |
ClassificationBusiness services: law, marketing, consulting, recruitment, printing and security, Call centre, Postal and telecommunications services, Telephone-answering services | ||
Delivery area | ||
OCIDocds-h6vhtk-03c5f1 | ||
What is being bought
An extension to the contract for the Provision of Enquiry Handling services for the Go For It programme via a single regional contract in order to achieve maximum economies of scale and ensuring consistency of delivery. The Contractor is responsible for delivering a comprehensive enquiry handling service. The overall objective of the service is to create awareness and engagement of the Go For It programme across Northern Ireland such that annual targets are met.
What changed
From the official release history
- Status changed to complete
3 May 2023, 12:12 BST - Official notice release published
3 May 2023, 12:12 BST - Buyer information updated
3 May 2023, 12:12 BST
Lots and requirements (1)
Published by the contracting authority
- Lot 1 · #1Individual lot title not publishedStatus not publishedPublished valueNot publishedAn extension to the contract for the Provision of marketing and communications services for the Go For It programme via a single regional contract in order to achieve maximum economies of scale and ensuring consistency of delivery. The Contractor is responsible for devising and delivering a comprehensive enquiry handling service. The overall objective of the plan is to create awareness and engagement of the Go For It programme across Northern Ireland such that annual targets are met.Contract periodNot publishedEligibilityNot publishedOptions / renewalNot published
Timeline
- Procedure published
3 May 2023, 12:12 BST - Award active
Not published · Not published - Contract active
Signed 1 Jul 2021, 00:00 BST · £223,000
Commercial outcome and competition
Awards Teleperformance Limited Not published · Not published · active |
Contracts Contract £223,000 · signed 1 Jul 2021, 00:00 BST · active |
Bid statisticsNo aggregate bid statistics published |
Buyer and organisations in this procedure
Lisburn and Castlereagh City Council
Contracting authority GB-FTS-563Documents (0)
Official links; attachments are not copied
No linked documents are published
Related procedures (0)
No related procedures published
Planning and rationale
Planning budgetNot published |
No-engagement rationaleNot published |
Procedure rationaleThe overall Go for It Programme has been extended while the contracting authority awaits a new 11 council programme to begin. This has necessitated an extension of the enquiry handling contract with Teleperformance for a 6 week period.
The extension with Teleperformance is required pursuant to Regulation 72 (1) (b) and Regulation 72 (1 (c) of the PCR 2015 as a replacement contractor would require considerable time to familiarise themselves with the complexities of the requirements of the contract which would be costly for the programme - especially as the timeframe is brief. The programme is operating in a difficult economic environment and a good level of knowledge is required to fulfil the requirements of the scope of the tender.
Regulation 72 (1) (c) permits this extension due to unforeseen circumstances which a diligent contracting authority could not have foreseen, the overall nature of the contract is not altered and the Modification value does not exceed 50 % of the original contract value.
The original procurement of the contractor envisaged that the current contract would complete in March 2023 and it was planned that European Regional Development Funds would be exhausted at that point. The contracting authority has planned for the Entrepreneurship Support Service (ESS) to support the Northern Ireland Business Start-Up Programme (NIBSUP). However, the main funding for ESS shall come from the Shared prosperity fund (SPF) in Northern Ireland. The contracting authority could not have foreseen the delay to the roll out of SPF and this has resulted in a new start-up date for ESS of 1 October 2023. This necessitated an unplanned extension of NIBSUP to 15th August 2023.
Regulation 72(1) (b) further permits this extension: as additional services by the original contractor have become necessary and were not included in the initial procurement, where a change of contractor -
(i) cannot be made for economic or technical reasons such as requirements of
interchangeability or interoperability with existing equipment, services or installations
procured under the initial procurement; or
(ii) would cause significant inconvenience or substantial duplication of costs for the
contracting authority, provided that any increase in price does not exceed 50% of the value of the original contract.
If the contracting authority was required to engage a new contractor to provide the marketing services of the Go for It Programme, this would lead to a significant inconvenience and duplication of costs for the contracting authority as there is a significant transitional period from the termination of the existing contract to the date that a replacement contractor would fulfil the services, this would lead to significant inconvenience and the contracting authority would be required to substantially duplicate its costs to ensure a 6 week contract would be commercially viable for a replacement contractor.
The existing contract shall be extended until 15th August 2023 on the same terms and conditions. There shall be no increase in the tendered rates paid to the contractor |