Find a TenderAwardedContract details notice
Published 26 May 2026, 15:16 BST

Official UK procurement notice

ESCC Crisis Payment Scheme

Official notice

Authority: East Sussex County Council (Local council)

ServicesOpen procedureAbove thresholdLight touch regimeSME suitableVCSE suitable
Published estimate£1,800,000≈ £697k / year · £1,800,000 inc. VAT20% above published estimate
Submissions closed 25 Jun 2026awarded 5 Aug 2026
Awarded to CITIZENS ADVICE 1066
Contract term 2 yrs 7 moends 31 Mar 2029 · up to 31 Mar 2032 with extensions · starts 1 Sept 2026

What is being bought

Published requirement description

The Crisis and Resilience Fund (CRF) is the successor of the Household Support Fund and provides a national Crisis Payment offer (distinct from Housing Payments). National guidance requires a cash first, needs based approach, proportionate evidence, accessible routes, and robust management information (MI). The Council has awarded a contract to a single provider for the Crisis Payment Scheme.

  • No preliminary market engagement: Conversations with known local system wide stakeholders took place in early 2026, with the purpose being to test feasibility, refine the Specification, identify where further clarity is needed, understand the market challenges in order to reduce barriers as much as possible, and boost competition by raising awareness of the procurement with the local market. A PME Notice was not published as the national guidance for the Fund stated that "a local support network is key" and due to the engagement undertaken with known providers earlier in the year, and existing developed contacts, it was felt that a national public Notice would not be beneficial. The subsequent use of an open tender ensures transparent access to the opportunity for all interested providers. The engagement was limited to local VCSE organisations due to the place-based delivery model required by national guidance; however, no provider is excluded from bidding.

CPV: Administration services · Crisis management services · Health and social work services · Provision of services to the community

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 2 yrs 7 moSMEVCSEPublished value£1,800,000
Contract period: 1 Sept 2026 – 31 Mar 2029 (2 yrs 7 mo) · up to 31 Mar 2032 with extensionsValue: £1,800,000 exc. VAT · £1,800,000 inc. VAT
Delivery: South EastEligibility: SME eligibleVCSE eligible
Extensions: If funding is made available the contract can be extended for up to three years.
Pre-qualification & selection criteria (PQQ)1
  • Technical & professional ability

    Bidders must be able to establish partnerships, referral pathways and collaborative working arrangements across statutory services and the voluntary and community sector in time for the contract start date.

    Bidders must be have at least one of the below:

    a) certification to ISO/IEC 27001:2013 and/or able to demonstrate that its policies, procedures and information risk management processes are of a standard which is equivalent to that certification; or

    b) hold a 'Cyber Essentials Plus' certificate; or

    c) able to demonstrate an equivalent commitment to cyber security, provided that the parties agree that the risks associated with the Provider's processing of the Personal Data are low.

    Bidders must, where applicable, be certified to the appropriate level of the 'Payment Card Industry Data Security Standard'.

    Bidders must commit to ensuring that all staff and contractors with access to Personal Data meet the requirements of the 'Baseline Personnel Security Standard'.

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 100%
Published award criteria (1)
  • Quality
Conditions of participation1
  • Technical & professional ability

    Bidders must be able to establish partnerships, referral pathways and collaborative working arrangements across statutory services and the voluntary and community sector in time for the contract start date.

    Bidders must be have at least one of the below:

    a) certification to ISO/IEC 27001:2013 and/or able to demonstrate that its policies, procedures and information risk management processes are of a standard which is equivalent to that certification; or

    b) hold a 'Cyber Essentials Plus' certificate; or

    c) able to demonstrate an equivalent commitment to cyber security, provided that the parties agree that the risks associated with the Provider's processing of the Personal Data are low.

    Bidders must, where applicable, be certified to the appropriate level of the 'Payment Card Industry Data Security Standard'.

    Bidders must commit to ensuring that all staff and contractors with access to Personal Data meet the requirements of the 'Baseline Personnel Security Standard'.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Light touch regime
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Unspecified in notice
First published
26 May 2026, 15:16 BST
Last source update
19 Oct 2026, 11:54 BST
Award evaluation window
Submission end – 27 Jul 2026
Authority reference
PM3 16331
FTS notice number
2026/S 000-048911
Latest notice
Contract details notice (UK7)
Classification (CPV)
Administration servicesCrisis management servicesHealth and social work servicesProvision of services to the community
Delivery area
South East (UKJ22)
Official registry OCID
ocds-h6vhtk-06a3ef Find a Tender
Review and risk notes
Risks

Any financial efficiencies gained must be reinvested into the service, for example promoting the service, improving accessibility/reducing barriers to access, increasing outreach service.

The annual budget and total contract value may be increased or decreased, and the Finance Schedule and Specification may be reasonably varied. No Variation will be implemented unless the change is in accordance with the contract Variation clause.

How it was run

Official notice
Run through: ProContract (Due North) · Who buys & how to bid on ProContract
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · short registration with manual review; public opportunity list
Submission deadline
25 Jun 2026, 12:00 BST
Clarification deadline
12 Jun 2026, 23:59 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

supplierlive.proactisp2p.com/Account/Login ↗

Proactis Opportunity RFX1001497

Timeline

26 May 2026 → 19 Oct 2026 · 7 dates
  1. Tender notice published147 days ago
    26 May 2026, 15:16 BST
  2. Clarification questions by129 days ago
    12 Jun 2026, 23:59 BST
  3. Submission deadline117 days ago
    25 Jun 2026, 12:00 BST
  4. Award decision expected by84 days ago
    27 Jul 2026, 23:59 BST
  5. Assessment summaries sent64 days ago
    17 Aug 2026, 00:00 BST
  6. Contract starts49 days ago
    1 Sept 2026, 00:00 BST
  7. Latest notice published1 day ago
    19 Oct 2026, 11:54 BST

Notice history

5 events · 3 releases on Find a Tender · since 26 May 2026
  1. Tender notice published
    26 May 2026, 15:16 BST
    UK4
  2. Contract award notice published
    17 Aug 2026, 12:37 BST
    UK6
  3. Status changed to complete
    17 Aug 2026, 12:37 BST
  4. Contract signature expected
    24 Aug 2026, 23:59 BST
    scheduled
  5. Contract details notice published
    19 Oct 2026, 11:54 BST
    UK7

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £1,800,0001 award exc. VAT
Bids received 64 from SMEs
Contracts signed 1latest 1 Sept 2026
Awarded toValueDateStatus
CITIZENS ADVICE 1066VCSE24 Aug 2026 – 31 Mar 2029 · up to 31 Mar 2032Extensions: If funding is made available the contract can be extended for up to three years.£1,800,0005 Aug 2026Awarded

Contracts

  • Contract 1 · CITIZENS ADVICE 1066VCSE

    Signed
    1 Sept 2026
    Value
    £1,800,000
    Period
    1 Sept 2026 – 30 Apr 2029 · up to 30 Apr 2032 with extensions
    Status
    active
    Extensions
    up to three years extension option

Bid statistics published by the authority

BidsSMEVCSEValid bid range
6final-stage tenders42—

Contracting authority & participating public bodies

East Sussex County Council

Contracting authorityPublic authority - sub-central government GB-PPON: PXGX-2145-PRQJ County Hall, St Anne's Crescent, Lewes, South East, BN7 1UEContact email

Bidders & participating suppliers

1 commercial party on the notice
  • CITIZENS ADVICE 1066Awarded supplierGB-COH: 02923647GB-PPON: PPDG-9512-HYPM Citizens Advice 1066 The Magnet Centre, 1 Christ Church Courtyard, St. Leonards-On-Sea, South East, TN37 6GLContact email

Official documents & specifications (4)

Official links; attachments are not copied

Tender pack and attachments

  • Bidding documents and specifications tenderBidding documents and specificationsPPTXThis document was the presentation at the market engagement event in March 2026. Please note that some changes have been made since this event and Bidders must review all the tender documentation carefully before submitting.

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender