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Published 3 Jun 2021, 19:54 BST

Official UK procurement notice

Enquiry Management and Conversion Services

Official notice

Authority: Kingston University (Education)

ServicesOpen procedureSME suitable
Sectors: Business Services & Consultancy (79) Delivery: UK
Published estimate£3,750,000≈ £1.3m / year
Submissions closed 7 Jul 2021awarded 7 Sept 2021
Awarded to Uni-Quest Ltd
Contract term 3 yrsends 27 Sept 2024 · extension options published · starts 28 Sept 2021

What is being bought

Published requirement description

Kingston University wishes to appoint an experienced and capable service provider to provide enquiry management and conversion services covering UK and international markets.

CPV: Marketing services

The lotProcurement structure

single lot · value published
Lot #1Enquiry Management and Conversion Services covering UK and international marketsAwardedRenewal 3 yrsPublished value£3,750,000
Contract period: 28 Sept 2021 – 27 Sept 2024 (3 yrs)
Delivery: UK
Extensions: Kingston University reserves the right to extend the contract for up to 2 further years subject to the satisfactory delivery of services and University requirements. · The contract will be for 3 years with an option to extend it for up to 2 further years.Variant bids: not allowed
79342000 Marketing services

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 85%Price: 15%
Published sub-criteria (2)
  • Various Quality Criteria: 85%
  • price: 15%
Published award criteria (2)
  • Various Quality Criteria: 85%
  • Price: 15%
Conditions of participation1
  • Suitability

    See procurement documents

What this means for your bid
  • Price carries 15 of 100 points: a 10% discount moves about 1.5 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Yes
First published
3 Jun 2021, 19:54 BST
Last source update
7 Sept 2021, 18:00 BST
Award evaluation window
7 Jul 2021 – …
Authority reference
CPU-KU-UK-508-GO-2021
FTS notice number
2021/S 000-022197
Classification (CPV)
Marketing services
Delivery area
UK
Official registry OCID
ocds-h6vhtk-02b84a Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment

How it was run

Official notice
Run through: In-tend · Who buys & how to bid on In-tend
Supplier login requiredLanguage: EN
Access & registration note: Free · one account per buying organisation's portal · reCAPTCHA on signup
Submission deadline
7 Jul 2021, 12:00 BST
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bids opened
7 Jul 2021, 12:00 BST
Detailed submission instructions & authority contactsFrom official release

in-tendhost.co.uk/kingstonuniversity ↗

Timeline

7 Jul 2021 → 28 Sept 2021 · 4 dates
  1. Submission deadline
    7 Jul 2021, 12:00 BST
  2. Bids opened
    7 Jul 2021, 12:00 BST
  3. Notice published
    7 Sept 2021, 18:00 BST
  4. Contract starts
    28 Sept 2021, 00:00 BST

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    7 Sept 2021, 18:00 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £3,750,0001 contract exc. VAT
Bids received 11 from SMEs
Contracts signed 1latest 7 Sept 2021
Awarded toValueDateStatus
Uni-Quest LtdSMEEnquiry Management & Conversion Services£3,750,000 †—Awarded

Contracts

  • Enquiry Management & Conversion Services · Uni-Quest LtdSME

    Signed
    7 Sept 2021
    Value
    £3,750,000
    Period
    … – 27 Sept 2024
    Status
    active

Bid statistics published by the authority

BidsSMEVCSEValid bid range
1bids · 1 electronic · 1 from abroad1——

Contracting authority & participating public bodies

Kingston University

Contracting authorityEducationBody governed by public lawEducation Hind Court 106-114 London Road, Kingston upon Thames, UK, KT2 6TNContact name, email, phone Published organisation website ↗

Bidders & participating suppliers

1 commercial party on the notice

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria