Official UK procurement notice
English Heritage Electronic Point of Sales (EPoS) - System Implementation and Support Partner
Authority: English Heritage
What is being bought3 lots · detail below
Published requirement descriptionEnglish Heritage are replacing their existing EPoS solution that is used by our circa 100 pay to enter sites to support retail and food and beverage sales for visitors. A desired solution will utilise existing EPoS hardware (circa 350 tills, each with a scanner and receipt printer) where possible, and will be fully supported by the chosen partner although we may consider inclusion of EPoS hardware replacement as part of this opportunity.
- Recurrence: Future requirements will be determined ahead of any future extension OR expiry date and published in line with procurement policy and any relevant legislation.
CPV: IT services: consulting, software development, Internet and support · Point of sale (POS) software development services · Point of sale (POS) software package
Lots and requirements (3)Procurement structure
3 lots · all with a published value (£7,000,000 together) · a supplier may bid for at most 1 of them · evaluation weights differ by lotLot #1EPoS solution implementation and software support partner.AwardedRenewalPublished value£2,000,000
Lot 1 provides for the replacement of the existing EPoS solution including the necessary data integrations and provide ongoing support for the solution.
Lot #2Terminal image management, installation plus EPoS hardware and associated peripherals supportAwardedRenewalPublished value£3,000,000
English Heritage utilises a shared services 1st line support service provided by Historic England using the ServiceNow platform. A support partner is required to provide 2nd and 3rd line support services for all of the English Heritage existing EPoS site hardware including managing the images for the EPoS terminals. This support contract would commence when the new EPoS solution has been implemented.
Lot #3EPoS hardware replacementAwardedRenewalPublished value£2,000,000
The existing EPoS site hardware is at least six years old (with the exception of the 35 new event tills). Purchase of replacement hardware may be considered as part of this project.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Lots publish different evaluation splits; there is no single procedure weighting.
- Price carries 35–65 points depending on the lot; most lots put it at 35 points.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
Yes · Future requirements will be determined ahead of any future extension OR expiry date and published in line with procurement policy and any relevant legislation.
- First published
- 18 Dec 2023, 20:22 GMT
- Last source update
- 16 Sept 2024, 16:54 BST
- Award evaluation window
- 22 Jan 2024 – …
- Authority reference
P/REF EH 00002014- FTS notice number
2024/S 000-029601- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-0426a9Find a Tender
How it was run
Official notice- Submission deadline
- 22 Jan 2024, 12:00 GMT
- Submission channel
- {"written"}
- Accepted languages
- en
- Bids opened
- 22 Jan 2024, 13:00 GMT
Timeline
22 Jan 2024 → 16 Sept 2024 · 3 dates- Submission deadline22 Jan 2024, 12:00 GMT
- Bids opened22 Jan 2024, 13:00 GMT
- Notice published16 Sept 2024, 16:54 BST
Notice history
1 event · 2 releases on Find a Tender- Status changed to complete16 Sept 2024, 16:54 BST
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Lot 1 · EPoS solution implementation and software support partner.1 award | |||
| Dynavics LimitedSME | £3,198,419 † | — | Awarded |
| Lot 2 · Terminal image management, installation plus EPoS hardware and associated peripherals support1 award | |||
| Dynavics LimitedSME | £413,750 † | — | Awarded |
| Lot 3 · EPoS hardware replacement1 award | |||
| Dynavics LimitedSMEEPoS hardware purchase | £523,875 † | — | Awarded |
Contracts
EPoS solution implementation and software support partner · Dynavics LimitedSME
- Signed
- 1 Jul 2024
- Value
- £3,198,419
- Status
- active
Terminal image management, installation plus EPoS hardware and associated peripherals support · Dynavics LimitedSME
- Signed
- 1 Jul 2024
- Value
- £413,750
- Status
- active
EPoS hardware purchase · Dynavics LimitedSME
- Signed
- 1 Jul 2024
- Value
- £523,875
- Status
- active
Bid statistics published by the authority
| Lot | Bids | SME | VCSE | Valid bid range |
|---|---|---|---|---|
| 1 · EPoS solution implementation and software support partner. | 13bids · 13 electronic · 13 from abroad | 11 | — | — |
| 2 · Terminal image management, installation plus EPoS hardware and associated peripherals support | 9bids · 9 electronic · 9 from abroad | 7 | — | — |
| 3 · EPoS hardware replacement | 11bids · 11 electronic · 11 from abroad | 9 | — | — |
Contracting authority & participating public bodies
Bidders & participating suppliers
2 commercial parties on the notice- Dynavics LimitedAwarded supplier
- Dynavics LimitedAwarded supplier
Official documents & specifications (2)
Official links; attachments are not copiedTender pack and attachments
- Economic and financial selection criteria
- Technical selection criteria