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Official procurement procedure

English Heritage Electronic Point of Sales (EPoS) - System Implementation and Support Partner

IT services: consulting
software development
Internet and support
+2 more
UK
Published value
Not published
Submission deadline Not published
Lots published3
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: English Heritage: "English Heritage Electronic Point of Sales (EPoS) - System Implementation and Support Partner". Published status: complete. Published value: Value not published. 3 published lots. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityEnglish HeritageScope & CategoriesNot publishedSubmission Window
complete
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: English Heritage
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for English Heritage. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
11Bids / Report
0% of reports have one bid
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 6 active published awards; 6 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityEnglish Heritage
Procedure methodNot published
Procurement categoryNot published
Statuscomplete
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published16 Sept 2024, 16:54 BST
Last source update16 Sept 2024, 16:54 BST
Recurring procurementNot published
ClassificationIT services: consulting, software development, Internet and support, Point of sale (POS) software development services, Point of sale (POS) software package
Delivery area
UK
OCIDocds-h6vhtk-0426a9
What is being bought
English Heritage are replacing their existing EPoS solution that is used by our circa 100 pay to enter sites to support retail and food and beverage sales for visitors. A desired solution will utilise existing EPoS hardware (circa 350 tills, each with a scanner and receipt printer) where possible, and will be fully supported by the chosen partner although we may consider inclusion of EPoS hardware replacement as part of this opportunity.
What changed
From the official release history
  1. tender value changed
    16 Sept 2024, 16:54 BST
  2. Status changed to complete
    16 Sept 2024, 16:54 BST
  3. Official notice release published
    16 Sept 2024, 16:54 BST
  4. Submission deadline changed to published date
    16 Sept 2024, 16:54 BST
  5. Published value updated to £7,000,000
    18 Dec 2023, 20:22 GMT
  6. Status changed to active
    18 Dec 2023, 20:22 GMT
  7. Official notice release published
    18 Dec 2023, 20:22 GMT
  8. Submission deadline changed to 22 Jan 2024, 12:00 GMT
    18 Dec 2023, 20:22 GMT
  9. Buyer information updated
    18 Dec 2023, 20:22 GMT
Lots and requirements (3)
Published by the contracting authority
  • Lot 1 · #1
    EPoS solution implementation and software support partner.
    cancelled
    Published valueNot published
    Lot 1 provides for the replacement of the existing EPoS solution including the necessary data integrations and provide ongoing support for the solution.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
  • Lot 2 · #2
    Terminal image management, installation plus EPoS hardware and associated peripherals support
    cancelled
    Published valueNot published
    English Heritage utilises a shared services 1st line support service provided by Historic England using the ServiceNow platform. A support partner is required to provide 2nd and 3rd line support services for all of the English Heritage existing EPoS site hardware including managing the images for the EPoS terminals. This support contract would commence when the new EPoS solution has been implemented.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
  • Lot 3 · #3
    EPoS hardware replacement
    cancelled
    Published valueNot published
    The existing EPoS site hardware is at least six years old (with the exception of the 35 new event tills). Purchase of replacement hardware may be considered as part of this project.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    16 Sept 2024, 16:54 BST
  2. Award active
    Not published · Not published
  3. Award active
    Not published · Not published
  4. Award active
    Not published · Not published
  5. Contract active
    Signed 1 Jul 2024, 00:00 BST · £3,198,419
  6. Contract active
    Signed 1 Jul 2024, 00:00 BST · £413,750
  7. Contract active
    Signed 1 Jul 2024, 00:00 BST · £523,875
Commercial outcome and competition
Awards
Dynavics Limited
Not published · Not published · active
Dynavics Limited
Not published · Not published · active
Dynavics Limited
Not published · Not published · active
Contracts
EPoS solution implementation and software support partner
£3,198,419 · signed 1 Jul 2024, 00:00 BST · active
Terminal image management, installation plus EPoS hardware and associated peripherals support
£413,750 · signed 1 Jul 2024, 00:00 BST · active
EPoS hardware purchase
£523,875 · signed 1 Jul 2024, 00:00 BST · active
Bid statistics
bids: 13 (lot 1)
electronicBids: 13 (lot 1)
foreignBidsFromEU: 0 (lot 1)
foreignBidsFromNonEU: 13 (lot 1)
smeBids: 11 (lot 1)
bids: 9 (lot 2)
electronicBids: 9 (lot 2)
foreignBidsFromEU: 0 (lot 2)
foreignBidsFromNonEU: 9 (lot 2)
smeBids: 7 (lot 2)
bids: 11 (lot 3)
electronicBids: 11 (lot 3)
foreignBidsFromEU: 0 (lot 3)
foreignBidsFromNonEU: 11 (lot 3)
smeBids: 9 (lot 3)
Buyer and organisations in this procedure

English Heritage

Contracting authority GB-FTS-100967
View buyer profile

  • English Heritage
    buyer

    The Engine House, Fire Fly Avenue, Swindon, UKK, SN2 2EH
    procurement2@english-heritage.org.uk

  • Dynavics Limited
    supplier

    Meadows Business Park, 3 Blackwater, Camberley, UKJ, GU17 9AB

  • Dynavics Limited
    supplier

    Meadows Business Park, 3 Blackwater, Camberley, UKJ

  • English Heritage
    mediationBody
    reviewBody
    reviewContactPoint

    The Engine House, Fire Fly Avenue,, Swindon, SN2 2EH
Documents (0)
Official links; attachments are not copied
No data
No linked documents are published
Related procedures (0)
No data
No related procedures published