Find a TenderAwardedContract award notice

Published 24 Apr 2026, 09:57 BST

Official UK procurement notice

End-to-end Best Interests Assessor Service Court of Protection (CoP) Deprivation of Liberties Service (DoL) and Care Act 2014 Assessment and Reviews

Official notice

Authority: Staffordshire County Council (Local council)

ServicesOpen procedureAbove thresholdLight touch regimeSME suitableVCSE suitable

Sectors: Health & Social Care (85) Delivery: West Midlands (UKG2)

Published estimate£3,500,000≈ £1.8m / year · £4,200,000 inc. VAT

Submissions closed 17 Jul 2026awarded 6 Oct 2026

Award (standstill) to Eden Brown Limited

Contract term 2 yrsends 30 Sept 2028 · starts 1 Oct 2026

What is being bought

Published requirement description

The Council is looking to commission a supplier to provide a managed, 'end-to-end' Service for the required number of DoL assessments and COP DoL assessments set by the Council specifically the Age Assessment, No Refusals Assessment, Mental Capacity Assessment and Best Interests Assessment. The supplier will also be required to deliver where required:

a. Care Act assessments

b. Care and support planning

c. Planned and unplanned reviews of existing care and support arrangements

d. Mental Capacity Assessments and Best Interest Decisions where required

e. Carers' assessments when identified

The authority expects to re-tender this requirement around 1 Oct 2028, 23:59 BST.
No preliminary market engagement: PME has been undertaken

CPV: Health and social work services

The lotProcurement structure

single lot · value published

Lot #1Awarded 2 yrsSMEVCSEPublished value£3,500,000

Contract period: 1 Oct 2026 – 30 Sept 2028 (2 yrs)Value: £3,500,000 exc. VAT · £4,200,000 inc. VAT

Delivery: West MidlandsEligibility: SME eligibleVCSE eligible

85000000 Health and social work services

Pre-qualification & selection criteria (PQQ)2

Economic & financial standing
Please see the Invitation to Tender (ITT) Procurement Specific Questionnaire ('PSQ').
Technical & professional ability
Please see the Invitation to Tender (ITT) Procurement Specific Questionnaire ('PSQ').

What it takes to win
i
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more

How bids were scored

Quality: 70%Price: 30%

Published award criteria (2)

Quality: Experience 15% Capacity 8% Recording Information 8% Consultation 6% Representation 6% Support and Professional Development 8% Allocation of cases 7% Quality Assurance 8% Social Value 4% Total 70%
Price

Conditions of participation2

Economic & financial standing
Please see the Invitation to Tender (ITT) Procurement Specific Questionnaire ('PSQ').
Technical & professional ability
Please see the Invitation to Tender (ITT) Procurement Specific Questionnaire ('PSQ').

What this means for your bid

Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record

Procedure method: Open procedure
Legal basis: UKPGA · 2023/54 Procurement Act 2023
Procurement category: Services
Notice status: Awarded
Procurement threshold: Above threshold (FTS publication)
Regulatory regime: Light touch regime
Commercial structure: Stand-alone contract (no framework)
Competition type: Competitive procedure
GPA / WTO covered: Yes (GPA)
Recurring procurement: Yes · next expected 1 Oct 2028
First published: 24 Apr 2026, 09:57 BST
Last source update: 14 Oct 2026, 12:48 BST
Award evaluation window: Submission end – 14 Sept 2026
Authority reference: IA3824
FTS notice number: 2026/S 000-057972
Latest notice: Contract award notice (UK6)
Classification (CPV): Health and social work services
Delivery area: West Midlands (UKG2)
Official registry OCID: ocds-h6vhtk-068a53 Find a Tender
Contract terms summary: Please see the Terms and Conditions.
Upon expiry of the Agreement the Authority shall consider Schedule 5 Direct Award Justifications, Additional or repeat goods, services or works.
Section 8 where is it the authorities intention to carry out a subsequent procurement of similar services in reliance of this direct award justification.

Review and risk notes

Risks: Risk: Annual discretionary fee review
Probability: High Rating: Known unknown
Responsibility: Council
Impact: May result in change to the amount paid to Suppliers.
Modification required: The Contract has a clause allowing for an annual discretionary price review to be provided for in contract terms. The total value of the contract terms will need to account for any potential increase to the budget.
Risk: Provider failure
Probability: Medium Rating: Known unknown
Responsibility: Supplier & Council
Impact: May result in having to source alternative service provision at short notice.
Modification required: There are clauses within the contract to serve notice and terminate the contract. The Council has an effective process in place that is managed by the Quality Assurance team when Supplier failure is identified.
Risk: Local Government Re-organisation means that the Contract can no longer be operational within some parts of the geographical districts of Staffordshire
Probability: High Rating: Known unknown
Responsibility: Council
Impact: This will impact of the geographical areas of Staffordshire and within the new contract area.
Modification required: LGR will be provided for in the Contract terms.
Risk: IT systems and development
Probability: Low Rating: Known unknown
Responsibility: Council/Supplier
Impact: The Council recognises there is a risk that system updates and/or integration may impact IT system resulting in system failures, data breaches, compromised client confidentiality, cyber security etc.
Modification required: The Supplier will be required where applicable to complete an updated TPSQ. Any modifications will be captured through the relevant clauses and schedules within the contract.
Risk: Cost, Budget and Contractual requirements
Probability: High Rating: Known unknown
Responsibility: Council/Supplier
Impact: The Council acknowledges there is a risk that increased employee costs due to government changes to National Insurance (NI) and related employee contributions will have an impact.
Modification required: The contract has a Change in Law clause to ensure the Service remains compliant with all Applicable Laws.
Risk: Training
Probability: Low Rating: Known Unknown
Responsibility: Council
Impact: The risk of a lack of skilled workforce.
Modification required: The Service Specification includes the level of qualification required for staff. The contract will have relevant clauses and schedules to enable the Council to serve notice if the service is unable to operate safely.
Risk: Quality
Probability: Medium Rating: Known Unknown
Responsibility: Council/ Supplier
Impact: There is a risk that increasing costs, staff shortage etc may impact on the quality of the Service.
Modification required: The Council will have quality and monitoring clause and schedule within the Contract. Quarterly Contract Review Meetings will be held which will review issues around quality of reviews.
Risk: Operational
Probability: Medium Rating: Known unknown
Responsibility: Council/Supplier
Impact: The Council is aware there could be operational risks which could impact Service delivery.
Modification required: The Contract has a specific clause which will require the Supplier to develop a Business Continuity Plan which complies with the applicable provisions of the Civil Contingencies Act 2004.
Risk: LPS (Liberty Protection Safeguards)
Probability: Low Rating: Known unknown
Responsibility: Council
Impact: High
Mitigation required: The commissioner will ensure any relevant information is communicated to the Supplier and will work in partnership to consider any implications relating to a decision in relation to the introduction of LPS.
The predicted future modifications including known 'known' risks to a contract not being performed in the future will be captured in the Tender Notice.
These measures are to future proof against any modifications needed to compensate for such risks arising during the term. The Council accepts the possibility that the contract may require modification if one of the identified risks materialise.

How it was run

Official notice

Run through: ProContract (Due North) · Who buys & how to bid on ProContract

Supplier login requiredElectronic submission allowedLanguage: EN

Access & registration note: Free · short registration with manual review; public opportunity list

Submission deadline: 17 Jul 2026, 12:00 BST
Clarification deadline: 3 Jul 2026, 12:00 BST
Submission channel: Official e-sourcing portal
Electronic submission: Allowed
Accepted languages: en

Detailed submission instructions & authority contactsFrom official release

Suppliers should register on the Councils' eProcurement system, Proactis.

supplierlive.proactisp2p.com/Account/Login ↗

Suppliers will need to log in and select

"Opportunities" then enter the tender reference

"IA3824" in the box and select "Search".

All tender documents will be found in the request document section.

Please see clause 16 of the Terms and Conditions with regards to further information on the Local Government Re-Organisation.

Timeline

24 Apr 2026 → 26 Oct 2026 · 10 dates

Planning notice published180 days ago
24 Apr 2026, 09:57 BST
Next notice expected165 days ago
8 May 2026, 23:59 BST
Tender notice published124 days ago
19 Jun 2026, 11:42 BST
Clarification questions by109 days ago
3 Jul 2026, 12:00 BST
Submission deadline95 days ago
17 Jul 2026, 12:00 BST
Award decision expected by36 days ago
14 Sept 2026, 23:59 BST
Contract starts20 days ago
1 Oct 2026, 00:00 BST
Assessment summaries sent7 days ago
14 Oct 2026, 00:00 BST
Latest notice published6 days ago
14 Oct 2026, 12:48 BST
Today
20 Oct 2026
Standstill endsin 6 days
26 Oct 2026, 23:59 GMT

Notice history

8 events · 3 releases on Find a Tender · since 24 Apr 2026

Pipeline notice published
24 Apr 2026, 09:57 BST
UK1
Tender notice published
19 Jun 2026, 11:42 BST
UK4
Status changed to active
19 Jun 2026, 11:42 BST
Procurement method changed
19 Jun 2026, 11:42 BST
Deadline published: 17 Jul 2026, 12:00 BST
19 Jun 2026, 11:42 BST
Contract award notice published
14 Oct 2026, 12:48 BST
UK6
Status changed to complete
14 Oct 2026, 12:48 BST
Contract signature expected
31 Oct 2026, 23:59 GMT
scheduled

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 1some still in standstill

Awarded value £3,500,0001 award exc. VAT

Bids received 1313 from SMEs

Awarded to	Value	Date	Status
Eden Brown LimitedSME1 Nov 2026 – 30 Sept 2028	£3,500,000	6 Oct 2026standstill to 26 Oct 2026	Standstill

Bid statistics published by the authority

Bids	SME	VCSE	Valid bid range
13final-stage tenders · 16 at stage one	13	0	—

Contracting authority & participating public bodies

Staffordshire County Council

Contracting authorityPublic authority - sub-central government GB-PPON: PZDG-2995-QQMD 1 Staffordshire Place, Tipping Street,, Stafford, West Midlands, ST16 2DHContact name, email, phone

Bidders & participating suppliers

1 commercial party on the notice

Eden Brown Limited (T/A Eden Brown Synergy)Awarded supplierGB-PPON: PZYY-9821-TNJW 5th Floor 4 Coleman Street, London, London, EC2R 5ARContact email

Official documents & specifications (3)

Official links; attachments are not copied

Notices published for this procedure

Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender14 Oct 2026, 12:48 BST
Tender notice tenderTender noticeUK4Tender notice on Find a Tender19 Jun 2026, 11:42 BST
Pipeline notice planningPipeline noticeUK1Pipeline notice on Find a Tender24 Apr 2026, 09:57 BST