Find a TenderAwardedContract award notice
Published 2 Feb 2026, 11:47 GMT

Official UK procurement notice

Employee Engagement Survery · UK public procurement notice

Official notice

Authority: SEVERN TRENT WATER LIMITED (Public body)·Consortium: 2 public authorities

ServicesCompetitive flexible procedureAbove thresholdUtilitiesSME suitable
Final published estimate£1,260,000initial estimate £204,000 · 1 value update
Submissions closed 27 Feb 2026awarded 13 Jul 2026
Awarded to Workday Ltd
Contract term 3 yrsends 30 Jun 2029 · up to 30 Jun 2032 with extensions · starts 1 Jul 2026

What is being bought

Published requirement description

Scope of Services

The provider must deliver a comprehensive employee engagement platform that includes:

Continuous listening and pulse surveys

Onboarding and exit surveys

Real-time response rate tracking and results dashboards

Organization structure led results with Subject Matter Expert access availability

Comment analysis, sentiment detection and ability for managers to interact with comments via acknowledgement and replies generating a conversation

Benchmarking capabilities (internal and external, and percentile analysis)

Segmentation by demographics, departments, and other custom fields

Action planning tools and suggestions for improvement

  • How the procedure runs: PQQ to be scored and qualified suppliers will be invited to next stage to RFP

CPV: Customer satisfaction survey

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 3 yrsSMEPublished value£1,260,000
Contract period: 1 Jul 2026 – 30 Jun 2029 (3 yrs) · up to 30 Jun 2032 with extensionsValue: £1,260,000 exc. VAT · £1,350,000 inc. VAT
Delivery: UKEligibility: SME eligible
Extensions: Option to extend 1+1+1

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 80%Price: 20%
Published sub-criteria (2)
  • Technical: 80%
  • Commercial: 20%
Published award criteria (2)
  • Technical
  • Commercial
What this means for your bid
  • Price carries 20 of 100 points: a 10% discount moves about 2 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Competitive flexible procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Utilities
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
2 Feb 2026, 11:47 GMT
Last source update
13 Jul 2026, 08:42 BST
Award evaluation window
Submission end – 18 May 2026
FTS notice number
2026/S 000-008878
Latest notice
Contract award notice (UK6)
Classification (CPV)
Customer satisfaction survey
Delivery area
UK
Official registry OCID
ocds-h6vhtk-061406 Find a Tender
How it runs

PQQ to be scored and qualified suppliers will be invited to next stage to RFP

How it was run

Official notice
Run through: SAP Ariba · Who buys & how to bid on SAP Ariba
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free buyer-specific invitations
Submission deadline
27 Feb 2026, 17:00 GMT
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Suppliers to follow SAP Ariba link and submit via SAP Ariba

portal.us.bn.cloud.ariba.com/dashboard/public/app… ↗

Timeline

2 Feb 2026 → 13 Jul 2026 · 6 dates
  1. Tender notice published261 days ago
    2 Feb 2026, 11:47 GMT
  2. Submission deadline235 days ago
    27 Feb 2026, 17:00 GMT
  3. Award decision expected by155 days ago
    18 May 2026, 23:59 BST
  4. Contract starts112 days ago
    1 Jul 2026, 00:00 BST
  5. Assessment summaries sent100 days ago
    13 Jul 2026, 00:00 BST
  6. Latest notice published100 days ago
    13 Jul 2026, 08:42 BST

Notice history

7 events · 3 releases on Find a Tender · since 2 Feb 2026
  1. Tender notice published
    2 Feb 2026, 11:47 GMT
    UK4
  2. Tender notice published
    2 Feb 2026, 12:02 GMT
    UK4
  3. Published value updated to £1,260,000
    2 Feb 2026, 12:02 GMT
    was £204,000
  4. Contract award notice published
    13 Jul 2026, 08:42 BST
    UK6
  5. Status changed to complete
    13 Jul 2026, 08:42 BST
  6. Procurement method changed
    13 Jul 2026, 08:42 BST
  7. Contract signature expected
    1 Aug 2026, 23:59 BST
    scheduled
Published amendments (1)

updated correct value

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £1,260,0001 award exc. VAT
Awarded toValueDateStatus
Workday LtdVCSE1 Aug 2026 – 31 Jul 2029 · up to 31 Jul 2032Extensions: 1+1+1£1,260,00013 Jul 2026Awarded

Contracting authority & participating public bodies

2 public bodies on the notice

SEVERN TRENT WATER LIMITED

Contracting authorityPrivate utility GB-COH: 02366686 · GB-PPON: PQQN-5222-QDXR Severn Trent Centre, Coventry, West Midlands, CV1 2LZContact email

Consortium members and other public bodies

  • HAFREN DYFRDWY CYFYNGEDIGContracting authorityPrivate utilityWelsh devolved regulations applyGB-COH: 03527628GB-PPON: PWGQ-2543-XWCR Wrexham, WalesContact email

Bidders & participating suppliers

1 commercial party on the notice
  • WORKDAY (UK) LIMITEDAwarded supplierGB-COH: 04162863GB-PPON: PWYC-5153-QLLR The Kings Building 152-155 Church Street, Dublin, IE, D07 A0TN, IEContact email

Official documents & specifications (4)

Official links; attachments are not copied

Tender pack and attachments

Notices published for this procedure

  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender