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AwardedFind a Tender · award

Emergency Support Worker Staff

Buyer: Wrexham County Borough Council →

View official notice ↗Official source

BuyerWrexham County Borough Council
StatusAwarded
Deadline22 May 2026
Value£745,854
Published4 Aug 2026

What is being bought

UK6 - Contract Award Notice - Wrexham County Borough Council (WCBC) has statutory responsibilities to safeguard, support and promote the wellbeing of adults, children, young people and families, in line with relevant legislation and guidance. This includes ensuring the continuity and resilience of frontline services in situations where urgent staffing support is required. WCBC invited tenders from suitably experienced, qualified and regulated agencies for the provision of emergency staff support to assist both Adult Social Care and Children and Family Services at short notice. This support may be required to respond to unexpected service pressures, unplanned absences, increased demand, or critical incidents. The framework will enable the Council to rapidly access appropriately skilled and competent staff to meet essential service delivery needs. In emergency situations, requests for staff support may be required at less than 24 hours’ notice, including outside of standard working hours. Appointed providers must demonstrate their ability to supply suitably trained, vetted and experienced staff within agreed timescales, and in full compliance with safeguarding duties, regulatory standards, employment legislation, and relevant professional requirements for working with adults and/or children. The framework will cover the provision of emergency social care and support staff to assist Adult Social Care and Children’s Services within Wrexham County Borough Council. On occasion, staff may also be required to work outside of the county where this supports statutory duties or continuity of care. Staff supplied under this framework may be required to work across a range of service areas, including but not limited to: Emergency Duty Team (EDT) Provision of urgent, out-of-hours cover for adults and children during evenings, weekends and bank holidays, including responding to safeguarding concerns, crisis situations and statutory duties. -Children and Young People’s Services (CYP) Daytime and emergency social care support, including child protection activity, care and support planning, family intervention, and rapid deployment of staff to maintain safe care arrangements during periods of increased demand or unplanned absence. Adult Social Care Services Emergency and short notice support across adult services, including safeguarding, hospital discharge support, crisis intervention, and continuity of care for adults with care and support needs. Residential and Supported Living Settings Emergency staffing provision within children’s residential homes and adult residential or supported living settings operating on a 24/7 basis, where immediate cover is required to maintain safe staffing levels or respond to unplanned situations. Family and Community Support Services Practical and emotional support delivered in the home or community to stabilise families, support carers, prevent escalation of needs, and assist adults, children and young people with additional or complex needs.

Lot details

Lot 1

No lot description published.

Statuscomplete

Comparable-procurement analytics

No usable CPV category has been published, so a comparable market set cannot yet be built.

Procurement strategy & market signals

Framework agreementYes
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimeNot published
Covered byNot published
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Awards

Documents & submission route

No documents are published in the current source record.

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-068ac9
Latest release ID073635-2026
Latest release timestampTue Aug 04 2026 11:02:52 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLhttps://www.find-tender.service.gov.uk/Notice/037632-2026
Tender statuscomplete
Procurement methodopen
Procurement method detailsOpen procedure
Main procurement categoryNot published
Above thresholdNot published
Legal basis2023/54
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source1
Tender items in source0
Tender documents in source0
Awards in latest release1
Contracts in latest release0
Parties in latest release4

Notice history

DateEventReference
4 Aug 2026award, contract073635-2026
24 Apr 2026tender037632-2026

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
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Complete JSON history (2 releases)
4 Aug 2026 · 073635-2026 · award, contract
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  ],
  "language": "en",
  "initiationType": "tender"
}
24 Apr 2026 · 037632-2026 · tender
{
  "id": "037632-2026",
  "tag": [
    "tender"
  ],
  "date": "2026-04-24T14:26:07+01:00",
  "ocid": "ocds-h6vhtk-068ac9",
  "buyer": {
    "id": "GB-PPON-PJHN-6516-JQNZ",
    "name": "Wrexham County Borough Council"
  },
  "tender": {
    "id": "Proc-25-90",
    "lots": [
      {
        "id": "1",
        "value": {
          "amount": 745853.89,
          "currency": "GBP",
          "amountGross": 895024.66
        },
        "status": "active",
        "renewal": {
          "description": "2 years in yearly increments"
        },
        "hasRenewal": true,
        "description": null,
        "suitability": {
          "sme": true,
          "vcse": true
        },
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality",
              "type": "quality",
              "numbers": [
                {
                  "number": 70,
                  "weight": "percentageExact"
                }
              ]
            },
            {
              "name": "Commercial",
              "type": "price",
              "numbers": [
                {
                  "number": 30,
                  "weight": "percentageExact"
                }
              ]
            }
          ]
        },
        "contractPeriod": {
          "endDate": "2028-06-30T23:59:59+01:00",
          "startDate": "2026-07-01T00:00:00+01:00",
          "maxExtentDate": "2030-06-30T23:59:59+01:00"
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKL23",
            "country": "GB",
            "countryName": "United Kingdom"
          }
        ],
        "additionalClassifications": [
          {
            "id": "85300000",
            "scheme": "CPV",
            "description": "Social work and related services"
          }
        ]
      }
    ],
    "title": "Emergency Support Worker Staff ",
    "value": {
      "amount": 745853.89,
      "currency": "GBP",
      "amountGross": 895024.66
    },
    "status": "active",
    "documents": [
      {
        "id": "conflictOfInterest",
        "description": "Not published",
        "documentType": "conflictOfInterest"
      },
      {
        "id": "037632-2026",
        "url": "https://www.find-tender.service.gov.uk/Notice/037632-2026",
        "format": "text/html",
        "noticeType": "UK4",
        "description": "Tender notice on Find a Tender",
        "documentType": "tenderNotice",
        "datePublished": "2026-04-24T14:26:07+01:00"
      }
    ],
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "recurrence": {
      "dates": [
        {
          "startDate": "2030-10-14T23:59:59+01:00"
        }
      ]
    },
    "techniques": {
      "frameworkAgreement": {
        "type": "closed",
        "method": "withoutReopeningCompetition",
        "description": "In order to deliver the programme of services in a timely and co-ordinated manner, Wrexham County Borough Council is seeking to appoint a number of Providers to the Framework. Once suitably qualified Providers have been appointed to the Framework, Wrexham County Borough Council will commission services in accordance with the Call-off procedure ",
        "maximumParticipants": 3
      },
      "hasFrameworkAgreement": true
    },
    "awardPeriod": {
      "endDate": "2026-06-19T23:59:59+01:00"
    },
    "description": "UK4 - Tender Notice\nWrexham County Borough Council (WCBC) has statutory responsibilities to safeguard, support and promote the wellbeing of adults, children, young people and families, in line with relevant legislation and guidance. This includes ensuring the continuity and resilience of frontline services in situations where urgent staffing support is required.\nWCBC is inviting tenders from suitably experienced, qualified and regulated agencies for the provision of emergency staff support to assist both Adult Social Care and Children and Family Services at short notice. This support may be required to respond to unexpected service pressures, unplanned absences, increased demand, or critical incidents.\nThe framework will enable the Council to rapidly access appropriately skilled and competent staff to meet essential service delivery needs. In emergency situations, requests for staff support may be required at less than 24 hours’ notice, including outside of standard working hours.\nThe Council anticipates appointing a maximum of three providers to the framework. Appointed providers must demonstrate their ability to supply suitably trained, vetted and experienced staff within agreed timescales, and in full compliance with safeguarding duties, regulatory standards, employment legislation, and relevant professional requirements for working with adults and/or children.\n2.\tThe Service to be provided\nThe framework will cover the provision of emergency social care and support staff to assist Adult Social Care and Children’s Services within Wrexham County Borough Council. On occasion, staff may also be required to work outside of the county where this supports statutory duties or continuity of care.\nStaff supplied under this framework may be required to work across a range of service areas, including but not limited to:\n•\tEmergency Duty Team (EDT)\t\nProvision of urgent, out-of-hours cover for adults and children during evenings, weekends and bank holidays, including responding to safeguarding concerns, crisis situations and statutory duties.\n•\tChildren and Young People’s Services (CYP)\t\nDaytime and emergency social care support, including child protection activity, care and support planning, family intervention, and rapid deployment of staff to maintain safe care arrangements during periods of increased demand or unplanned absence.\n•\tAdult Social Care Services\t\nEmergency and short-notice support across adult services, including safeguarding, hospital discharge support, crisis intervention, and continuity of care for adults with care and support needs.\n•\tResidential and Supported Living Settings\t\nEmergency staffing provision within children’s residential homes and adult residential or supported living settings operating on a 24/7 basis, where immediate cover is required to maintain safe staffing levels or respond to unplanned situations.\n•\tFamily and Community Support Services\t\nPractical and emotional support delivered in the home or community to stabilise families, support carers, prevent escalation of needs, and assist adults, children and young people with additional or complex needs.",
    "tenderPeriod": {
      "endDate": "2026-05-22T00:00:00+01:00"
    },
    "enquiryPeriod": {
      "endDate": "2026-05-13T00:00:00+01:00"
    },
    "hasRecurrence": true,
    "aboveThreshold": true,
    "submissionTerms": {
      "languages": [
        "en",
        "cy"
      ],
      "electronicSubmissionPolicy": "allowed"
    },
    "procurementMethod": "open",
    "mainProcurementCategory": "services",
    "submissionMethodDetails": "https://etenderwales.ukp.app.jaggaer.com/esop/toolkit/negotiation/myRfq/list.si?from=detail&_ncp=1777037045887.1890792-1\nitt_124394 - Proc-25-90 Emergency Support Worker Staff\nproject_62881 - Emergency Support Worker Staff",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-PPON-PJHN-6516-JQNZ",
      "name": "Wrexham County Borough Council",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKL23",
        "country": "GB",
        "locality": "Wrexham",
        "postalCode": "LL11 1AR",
        "countryName": "United Kingdom",
        "streetAddress": "Commissioning Procurement and Contract Management Unit"
      },
      "details": {
        "url": "https://www.wrexham.gov.uk/",
        "classifications": [
          {
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - sub-central government"
          },
          {
            "id": "GB-WLS",
            "scheme": "UK_CA_DEVOLVED_REGULATIONS",
            "description": "Welsh devolved regulations apply"
          }
        ]
      },
      "identifier": {
        "id": "PJHN-6516-JQNZ",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "email": "procurement@wrexham.gov.uk"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}