Emergency Department Wellbeing & Home Safe Service · NHS Wales Betsi Cadwaladr University Health Board (May 2025)

Procurement agent: NHS Wales Betsi Cadwaladr University Health Board·On behalf of: NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)

ServicesAbove thresholdLight touch regime

Sectors: Health & Social Care (85) Delivery: Wales (UKL)

Planned pipeline valueValue not publishedpipeline notice, not a live tender

Tender notice expected 1 Aug 2025from the planned procurement notice

Contract term 2 yrsends 31 Mar 2028 · up to 31 Mar 2030 with extensions · starts 1 Apr 2026

What is being bought

Published requirement description

The emergency department well-being and home safe service was established to support local clinical teams and patients accessing emergency department services. The service offers support for frail older people and vulnerable adults in emergency departments, as well as resettling people in their homes with follow-up welfare calls or visits, and where necessary, to connect them to community services to avoid readmission into the emergency department.

CPV: Welfare services not delivered through residential institutions

The lotProcurement structure

single lot · no lot value published

Lot #1PlannedRenewal 2 yrs

Contract period: 1 Apr 2026 – 31 Mar 2028 (2 yrs) · up to 31 Mar 2030 with extensions

Delivery: Wales

Extensions: Extension options published

85312400 Welfare services not delivered through residential institutions

Procedure terms & legal framework

From the official record

Legal basis: UKPGA · 2023/54 Procurement Act 2023
Procurement category: Services
Notice status: Past planning notice
Procurement threshold: Above threshold (FTS publication)
Regulatory regime: Light touch regime
Commercial structure: Stand-alone contract (no framework)
Competition type: Competitive procedure
GPA / WTO covered: Unspecified in notice
Recurring procurement: Unspecified in notice
First published: 23 May 2025, 14:36 BST
Last source update: 23 May 2025, 14:36 BST
FTS notice number: 2025/S 000-026542
Latest notice: Pipeline notice (UK1)
Classification (CPV): Welfare services not delivered through residential institutions
Delivery area: Wales (UKL)
Official registry OCID: ocds-h6vhtk-052337 Find a Tender

How it was run

Official notice

Submission deadline: —

Timeline

23 May 2025 → 1 Apr 2026 · 3 dates

Planning notice published
23 May 2025, 14:36 BST
Tender notice expected
1 Aug 2025, 23:59 BST
Contract starts205 days ago
1 Apr 2026, 00:00 BST

Notice history

1 event · 1 release on Find a Tender

Pipeline notice published
23 May 2025, 14:36 BST
UK1

Commercial outcome & contract awards

Pipeline notice

Awards (0): No award published
Contracts (0): No contract published
Bid statistics: No aggregate bid statistics published

Contracting authority & participating public bodies

3 public bodies on the notice

Betsi Cadwaladr University Health Board

Procurement agentPublic authority - central governmentWelsh devolved regulations apply GB-NHS: 7A1 Headquarters Ysbyty Gwynedd, Penrhosgarnedd, Bangor, Gwynedd, Wales, LL57 2PWContact email

Clients of the procurement agent

NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)Beneficiary authority
NWSSP Procurement ServicesProcuring entityNHS Wales Shared Services Partnership-Procurement Services is providing the procurement advice and procurement tendering platform on behalf of the Health Board to facilitate this procurement. The Health Board is the Commissioner for this ProcurementGB-NHS: RQF Cardiff, WalesContact email

Official documents & specifications (1)

Official links; attachments are not copied

Notices published for this procedure

Pipeline notice planningPipeline noticeUK1Pipeline notice on Find a Tender23 May 2025, 14:36 BST