Emergency Communications Operation · UK public procurement notice

Official notice

Authority: The Police and Crime Commissioner for Leicestershire (Police & fire)

ServicesAward procedure without prior publication of a call for competition

Sectors: Installation services (except software) (51) Delivery: East Midlands (UKF2)

Awarded value£2,600,000published contract · exc. VAT

Awarded 30 Jul 2026no call for competition

Awarded to Virgin Media Business Ltd

What is being bought

Published requirement description

Cloud-based voice, contact centre and recording capability aligned to the Force's strategic direction.

CPV: Installation services of communications equipment

The lotProcurement structure

single lot · no lot value published

Lot #1The solution delivers a cloud-based voice, contact centre and recording capability…Awarded

The solution delivers a cloud-based voice, contact centre and recording capability aligned to the Force's strategic direction. It reduces reliance on ageing infrastructure, improves resilience, supports future requirements (including ESN and ICCS), and avoids further short-term expenditure on legacy systems.

Delivery: East Midlands

Procedure terms & legal framework

From the official record

Procedure method: Award procedure without prior publication of a call for competition
Legal basis: CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category: Services
Notice status: Awarded without competition
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Direct award (no call for competition)
GPA / WTO covered: Unspecified in notice
Recurring procurement: Unspecified in notice
First published: 12 Aug 2026, 10:18 BST
Last source update: 12 Aug 2026, 10:18 BST
Authority reference: CONT0540
FTS notice number: 2026/S 000-076548
Classification (CPV): Installation services of communications equipment
Delivery area: East Midlands (UKF2)
Official registry OCID: ocds-h6vhtk-06e213 Find a Tender

Why no open competition: The procurement falls outside the scope of application of the directive
Published justification: Direct award from CCS Framework.

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 1

Awarded value £2,600,0001 contract exc. VAT

Bids received 1

Contracts signed 1latest 30 Jul 2026

Awarded to	Value	Date	Status
Virgin Media Business Ltd	£2,600,000 †	—	Awarded

Contracts

Contract 076548-2026-1 · Virgin Media Business Ltd
Signed
30 Jul 2026
Value
£2,600,000
Status
active

Bid statistics published by the authority

Bids	SME	VCSE	Valid bid range
1bids	—	—	—

Contracting authority & participating public bodies

The Police and Crime Commissioner for Leicestershire

Contracting authorityPolice & fireRegional or local authorityPublic order and safety St Johns, Leicester, East Midlands, LE192BXContact name, email

Bidders & participating suppliers

1 commercial party on the notice

Virgin Media Business LimitedAwarded supplierGB-COH: 01785381 Reading, UK

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.