Elevate Multi Academy Trust: Framework Agreement for Catering Services

Within this tender, Elevate Multi Academy Trust wish to establish a Framework Agreement

with the winning Contractor, to enable other Schools who enter the Trust to call upon the

agreed catering service level should they wish to engage the Contractor's services

throughout the duration of the Contract. Such call offs will be agreed through a

Commissioning Letter as attached in the Framework Agreement.

The Contract Duration and Structure

The Contract and Framework Agreement will be awarded for a three-year duration with the

option of two additional one-year extensions. Each School will sign a separate agreement

with the successful tendering organisation. It is the intention of the Trust to appoint a single

contractor.

The Trust 's main aims for the new contract are to have a catering service that:

• Offers food that consistently looks and tastes appetising and is attractively presented.
• Encourages pupils to take a heathy and balanced meal and menus are suitable for a primary

school.

• Provides food that fully complies with the Government Standards. The schools feel treat

days and sessions do work well and encourage uptake generally. Consultation with each

school is to be encouraged however the health eating requirements should be the focus of

menus.

• Encourages a higher number of pupils to use the lunch service where appropriate (see

details on the individual Schools below) including all those entitled to free meals.

• Consultation with the parents and pupils to illicit feedback.
• Is operated by a catering team who are reliable, well-motivated, managed, trained and

developed.

• Is managed by a strong contractor area manager, who will develop and lead the team to

deliver a customer service focused offer and spend a substantial amount of time on site,

especially at the outset, to facilitate this.

• Is proactively managed and requires minimal management from the Schools' leadership

teams. Page 6 to 11

• Facilitates a dining experience for the pupils that is pleasurable and calm and positively

encourages the eating of all their food and developing good table manners and social skills.

The idea that the pupil is treated by the catering team in the same manner as they would

treat their own children at home.

• Shares best practices between Schools and catering teams about all aspects of the

catering service

• Develops a community food provision that extends to staff, parents, visitors, and the

immediate neighbourhood and promotes food education for all stakeholders.

• Is professionally marketed and promoted to the mutual benefit of the pupils, parents,

Schools, and contractor.

• Demonstrates a flexible approach to all School activities and supports aspects of the

curriculum as appropriate, including positively contributing to the education of pupils about

food and nutrition.

• Is managed by an organisation who works with the Schools in partnership to move the

service forward together.

• Achieves best value and eliminates any subsidies as far as is realistically possible.