Official UK procurement notice
Electronic Call Monitoring · UK public procurement notice
Authority: London Borough of Lambeth (Local council)
What is being bought
Published requirement descriptionLondon Borough of Lambeth is procuring an Electronic Call Monitoring service. The aim of the service is to continue to provide an electronic monitoring system to the adult social care department in relation to homecare services. This will enable Lambeth to monitor when care is being delivered and if it is in line with client care and support plans. It will also ensure that the costs associated with care delivery are in line with the actual hours of care delivered rather than what is commissioned.
CPV: Community health services · Health and social work services · Provision of services to the community · Social work and related services · Software package and information systems
The lotProcurement structure
single lot · value publishedLot #1Lambeth currently has an Electronic Care Monitoring (ECM) service in place which has…RenewalPublished value£1,165,350
Lambeth currently has an Electronic Care Monitoring (ECM) service in place which has been implemented by the majority of Homecare providers in Lambeth. The ECM service allows Lambeth to accurately monitor the services provided by Homecare providers, both in ‘real time’ and through reporting.
The service also allows Homecare providers to generate electronic invoices which are based on actual care delivered and those electronic invoices are automatically loaded into Lambeth’s Mosaic system, bypassing the need for invoices to be printed and scanned into Mosaic. The ECM system also automatically loads billing information into Mosaic which means that service users that contribute to the cost of the care that is provided are accurately billed for that care.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
- Suitability
Selection criteria as stated in the procurement documents
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Closed
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- No (one-off requirement)
- First published
- 20 Sept 2024, 16:19 BST
- Last source update
- 20 Sept 2024, 16:19 BST
- Award evaluation window
- 21 Oct 2024 – …
- FTS notice number
2024/S 000-030233- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-049cbaFind a Tender
- Performance terms
Contract performance conditions as stated in the procurement documents
How it was run
Official notice- Submission deadline
- 21 Oct 2024, 12:00 BST
- Submission channel
- {"electronicSubmission","written"}
- Accepted languages
- en
- Bids opened
- 21 Oct 2024, 12:00 BST
Timeline
20 Sept 2024 → 21 Oct 2024 · 3 dates- Notice published20 Sept 2024, 16:19 BST
- Submission deadline21 Oct 2024, 12:00 BST
- Bids opened21 Oct 2024, 12:00 BST
Contracting authority & participating public bodies
Dispute resolution & review bodies
- Public Procurement Review ServiceReview body
Official documents & specifications (2)
Official links; attachments are not copiedTender pack and attachments
- Economic and financial selection criteria
- Technical selection criteria