Find a TenderAwarded
Published 4 Jun 2021, 22:44 BST

Official UK procurement notice

DWP Records Management Services

Official notice

Authority: Department for Work & Pensions (Central government)

ServicesOpen procedure
Awarded value£9,400,000published contract · exc. VAT
Awarded 26 May 2021
Awarded to Restore PLC

What is being bought

Published requirement description

On-Site Records Management service. The primary business as usual operational elements of the Records Management Requirements are:

  • Intake & Return of records
  • Storage of records
  • Retrieval
  • Destruction of records
  • Secure removal of confidential waste
  • Management and maintenance of Records Management IT system
  • User support
  • Provision of Records Management consumables

As well as the BAU requirements listed, this contract also includes the requirement for a full File Audit of all records in storage. This will include the validation, reconciliation and consolidation of all Items.

CPV: Archive destruction services · Archiving services · Document management services · Document management system · Records management · Storage services

The lotProcurement structure

single lot · no lot value published
Lot #1The services require that the supplier is responsible for the provision of a records…Awarded

The services require that the supplier is responsible for the provision of a records management service which shall include the requirement to undertake a file audit and consolidation exercise over the contract period to validate the DWP record holdings and manage the space effectively within the Heywood Store. This is to ensure that come the end of the contract term, the boxes DWP plans to transfer to an off-site facility are at the optimum capacity and contents are validated as accurate.

DWP currently utilise the O’Neills system as it’s records management IT system and the supplier is required to fully manage and maintain the system on behalf of DWP.

The supplier is required to provide a help‑desk service to answer DWP user's enquiries in relation to the records management IT system and other general service enquiries related to the provision of the services.

Delivery: North West · Heywood Store, Manchester Road, Heywood, Lancashire OL10 2PZ

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
  • Price

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Unspecified in notice
First published
4 Jun 2021, 22:44 BST
Last source update
4 Jun 2021, 22:44 BST
Authority reference
ecm_9143
FTS notice number
2021/S 000-012614
Classification (CPV)
Archive destruction servicesArchiving servicesDocument management servicesDocument management systemRecords managementStorage services
Delivery area
North West (UKD36)
Official registry OCID
ocds-h6vhtk-02b8b7 Find a Tender
Review and risk notes
Review procedure

The authority will incorporate a minimum 10 calendar day standstill period at the point information on the award of the contract is communicated to tenderers. The Public Contracts Regulations 2015 (SI 2015/102) provide for aggrieved parties to take action in the High Court. Any such action must be brought within the relevant time limits. Where a contract has not been entered into, the court may order the setting aside of the award decision or order the authority to amend any document and may award damages. If the contract has been entered into, the court may award damages and in the case of specified breaches of the rules may also order the termination of the contract and the levying of fines. Precise deadlines and the situations in which the deadlines can be extended are contained within part 3 of the Public Contracts Regulations 2015 (SI 2015/102).

Publisher note: Suppliers Instructions: How to Express Interest in this Tender: 1. Register on the eSourcing portal (this is only required once): https://dwp.bravosolution.co.uk & click the link to register - Accept the terms & conditions & click 'continue' - Enter your correct business & user details - Note your chosen username & click 'Save'. You will receive an email with your password (keep this secure) 2. Express an Interest in the tender - Login to the portal with the username/password - Click the 'PQQs / ITTs Open To All Suppliers' link. (These are Pre-Qualification Questionnaires or Invitations to Tender open to any registered supplier) - Click on the relevant exercise to access the content. - Click the 'Express Interest' button at the top of the page. - This will move the PQQ /ITT into your 'My PQQs/ My ITTs' page. (A secure area reserved for your projects only) -You can now access any attachments by clicking 'Buyer Attachments' in the 'PQQ/ ITT Details' box 3. Responding to the tender - Click 'My Response' under 'PQQ/ ITT Details', you can choose to 'Create Response' or to 'Decline to Respond' (please give a reason if declining) - You can now use the 'Messages' function to communicate with the buyer and seek any clarification - Note the deadline for completion. Follow the onscreen instructions to complete the PQQ/ ITT - There may be a mixture of online & offline actions to complete (detailed online help available). To submit your reply use the 'Submit Response' button (top of the page). For further assistance please consult the online help, or the eTendering help desk. DWP expressly reserves the rights(i)to use a reverse auction; (ii)to cancel this procurement at any stage; (iii)to not award any contract as a result of the procurement process commenced by publication of this notice; (iv)and in no circumstances will DWP be liable for any costs incurred by potential suppliers.

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £9,400,0001 contract exc. VAT
Bids received 2
Contracts signed 1latest 26 May 2021
Awarded toValueDateStatus
Restore PLC£9,400,000 †—Awarded

Contracts

  • DWP Records Management Services · Restore PLC

    Signed
    26 May 2021
    Value
    £9,400,000
    Status
    active

Bid statistics published by the authority

BidsSMEVCSEValid bid range
2bids———

Contracting authority & participating public bodies

Department for Work and Pensions

Contracting authorityCentral GovernmentMinistry or any other national or federal authority, including their regional or local subdivisionsSocial protection Commercial Directorate, Peel Park: The Shell, Level 2, Brunel Way, Blackpool, UK, FY4 5ESContact name, email, phone

Bidders & participating suppliers

1 commercial party on the notice

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.