Find a TenderAwardedContract details notice
Published 29 Sept 2025, 09:21 BST

Official UK procurement notice

Domestic Abuse Specialist Counselling and Therapy (DASCAT) Service

Official notice

Authority: Warwickshire County Council (Local council)

ServicesCompetitive flexible procedureAbove thresholdLight touch regimeSME suitableVCSE suitable
Published estimate£3,059,000≈ £918k / year · £3,671,000 inc. VAT
Submissions closed 28 Oct 2025awarded 8 Dec 2025
Awarded to Listening Ear/Amparo
Contract term 3 yrs 4 moends 30 Sept 2029 · up to 1 Oct 2033 with extensions · starts 1 Jun 2026

What is being bought

Published requirement description

Warwickshire County Council (the Council) is seeking to award a single contract for the delivery of a Domestic Abuse Specialist Counselling and Therapy (DASCAT) Service for adults and children across Warwickshire. The service will provide specialist counselling and therapy to victim-survivors of domestic abuse, whether they are residing in safe/relevant accommodation or in their own homes (please see the Domestic Act 2021 for specification of safe/relevant accommodation).

The service is expected to support a minimum of 400 victim-survivors of domestic abuse annually, through a combination of 1:1 and group sessions. Of these, at least 300 individuals are expected to receive an average of 10 1:1 counselling/therapy sessions each.

The service will support both adult and child victim-survivors of domestic abuse. In line with the Domestic Abuse Act 2021, children are recognised as victims in their own right, entitled to protection, support, and recovery services tailored to their unique experiences and needs.

Current demand for the service suggests therapeutic interventions will be required for a minimum of 240 adult victim-survivors (60%) and 160 children/young people victim survivors

(40%) per year, with approximately half residing in safe/relevant

accommodation.

The service will be delivered countywide, with a mix of face-to-face, online, and telephone based support, and must be accessible across all five districts and boroughs. Delivery must be flexible to meet the needs of victim-survivors, including availability during evenings, weekends, and school holidays.

The Council intends to award this contract to one provider who can demonstrate the ability to deliver a high-quality, inclusive, and evidence-based counselling and therapy service. The service must be registered with or working towards accreditation with a

recognised professional body (e.g. BACP, NCPS, UKCP) and be able to deliver a range of counselling and therapeutic interventions, that can be delivered through 1:1 and group sessions.

Aim of service:

The primary aim of the service is to support victim-survivors of domestic abuse to recover and heal from their domestic abuse experiences, through the provision of a Domestic Abuse Specialist Counselling and Therapy Service. The service will seek to reduce the harmful impact of domestic abuse on victim-survivors' mental health and well-being.

Domestic abuse often leads to long-term physical injuries, chronic pain, and mental health conditions including post-traumatic stress disorder (PTSD), depression, and anxiety.

Therapy can play a crucial role in preventing and addressing the harmful effects of domestic abuse by:

  • Helping victim-survivors learn strategies to protect themselves and seek help before situations become more dangerous.
  • Breaking the intergenerational cycle of trauma impact.

By engaging victim-survivors in effective therapeutic interventions to improve their wellbeing and provide trauma stabilisation, it is expected that the likelihood of intergenerational/ transgenerational trauma on child victim-survivors will be consequentially reduced.

Survivors of domestic abuse are at a higher risk of suicide or self-harm due to the trauma they experience. Therapeutic Counselling provides a safe space to process emotions and develop healthier coping strategies.

  • How the procedure runs: This procedure will be conducted in 6 stages. These stages are described in more detail in the tender documents: Conditions of Participation, Stage 1 Mandatory Questions, Stage 2 Cost, Stage 3 Quality, Stage 4 Presentations/clarifications, Stage 5 Award. Applicants may be excluded at these stages.
  • No preliminary market engagement: Market engagement was carried out before the Procurement Act went live.

CPV: Health and social work services · Other community, social and personal services

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 3 yrs 4 moSMEVCSEPublished value£3,059,000
Contract period: 1 Jun 2026 – 30 Sept 2029 (3 yrs 4 mo) · up to 1 Oct 2033 with extensionsValue: £3,059,000 exc. VAT · £3,671,000 inc. VAT
Delivery: West MidlandsEligibility: SME eligibleVCSE eligible
Extensions: Development and adaptation of the service as detailed in the Specification. · The initial contract term will be for 3 years and 4 months however the Council reserves the right to extend the contract by further periods not exceeding 48 months (48 being the maximum available extension period) at the discretion of the Council based on the contract performance of the successful applicant.
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    See tender documetation.

  • Technical & professional ability

    See tender documentation.

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 90%Price: 10%
Published sub-criteria (2)
  • Quality: 90%
  • Cost: 10%
Published award criteria (2)
  • Cost: 10% with pass/fail element.
  • Quality: 90% with pass/fail threshold.
Conditions of participation2
  • Economic & financial standing

    See tender documetation.

  • Technical & professional ability

    See tender documentation.

What this means for your bid
  • Price carries 10 of 100 points: a 10% discount moves about 1 point. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Competitive flexible procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Light touch regime
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Unspecified in notice
First published
29 Sept 2025, 09:21 BST
Last source update
16 Jan 2026, 15:15 GMT
Award evaluation window
Submission end – 8 Dec 2025
Authority reference
WAR - 0004
FTS notice number
2025/S 000-060355
Latest notice
Contract details notice (UK7)
Classification (CPV)
Health and social work servicesOther community, social and personal services
Delivery area
West Midlands (UKG13)
Official registry OCID
ocds-h6vhtk-05a3b0 Find a Tender
How it runs

This procedure will be conducted in 6 stages. These stages are described in more detail in the tender documents:

Conditions of Participation, Stage 1 Mandatory Questions, Stage 2 Cost, Stage 3 Quality, Stage 4 Presentations/clarifications, Stage 5 Award. Applicants may be excluded at these stages.

Review and risk notes
Risks

The satisfactory performance of the contract may be jeopardised by the following risks, which by their nature, are unable to be addressed in the contract as awarded:

  • The changing needs and requirements of the Council and the changing demands placed on the Council by its customers. Increases or decreases in funding - such as reductions or additions in budget allocations as part of the Council's budget setting processes, or as a consequence of additional funding streams which were unknown at the time of awarding the contract, but which are provided to increase the volume and scope of services delivered
  • Changes in legislation or national guidance
  • Changes arising from the Victims and Prisoners Act 2024 and the Domestic Abuse Act 2021
  • Changes arising from the Local Government Reorganisation
  • The identification of additional service recipients, not originally captured by the scope of the contract e.g. (but not limited to) residents of another County Council area.
  • Opportunities offered by emerging/new technologies.

How it was run

Official notice
Run through: In-tend · Who buys & how to bid on In-tend
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · one account per buying organisation's portal · reCAPTCHA on signup
Submission deadline
28 Oct 2025, 10:00 GMT
Clarification deadline
23 Oct 2025, 17:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Warwickshire County Council will be using its new e-tendering system (In-Tend Warwickshire County Council) for the administration of this procurement process. Providers must register with the system to be able to express an interest and download documents. The web address for the portal is:

in-tendhost.co.uk/warwickshirecc/aspx/… ↗

Registration and use of our portal is free. When registering you will be re-directed to the In-Tend sell2midlands site. If you already registered and have issues logging in then you may need to re-set your password. You will need to select "Log in to portal" next to Warwickshire County Council.

All correspondence or clarifications relating to this procurement must be via the portals' correspondence function. If you are having trouble registering with the portal, please email us at: [email protected]

Providers must register on In-Tend and log in to our portal to express an interest in this project and to be able to correspond with us about this procurement.

Timeline

29 Sept 2025 → 1 Jun 2026 · 8 dates
  1. Tender notice published386 days ago
    29 Sept 2025, 09:21 BST
  2. Clarification questions by361 days ago
    23 Oct 2025, 17:00 BST
  3. Submission deadline357 days ago
    28 Oct 2025, 10:00 GMT
  4. Assessment summaries sent316 days ago
    8 Dec 2025
  5. Award decision expected by315 days ago
    8 Dec 2025, 23:59 GMT
  6. Standstill ends306 days ago
    17 Dec 2025, 23:59 GMT
  7. Latest notice published276 days ago
    16 Jan 2026, 15:15 GMT
  8. Contract starts141 days ago
    1 Jun 2026, 00:00 BST

Notice history

5 events · 3 releases on Find a Tender · since 29 Sept 2025
  1. Tender notice published
    29 Sept 2025, 09:21 BST
    UK4
  2. Contract award notice published
    8 Dec 2025, 12:26 GMT
    UK6
  3. Status changed to complete
    8 Dec 2025, 12:26 GMT
  4. Contract signature expected
    22 Dec 2025, 23:59 GMT
    scheduled
  5. Contract details notice published
    16 Jan 2026, 15:15 GMT
    UK7

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £3,059,0001 award exc. VAT
Bids received 22 from SMEs
Contracts signed 1latest 8 Jan 2026
Awarded toValueDateStatus
Listening Ear/AmparoSME1 Jun 2026 – 30 Sept 2029 · up to 1 Oct 2033Extensions: The initial contract term will be for 3 years and 4 months however the Council reserves the right to extend the contract by further periods not exceeding 48 months (48 being the maximum available extension period) at the discretion of the Council based on the contract performance of the successful applicant. · Options: Development and adaptation of the service as detailed in the Specification. The need to address the risks to contract performance identified in the tender documents.£3,059,0008 Dec 2025Awarded

Contracts

  • Contract 1 · Listening Ear/AmparoSME

    Signed
    8 Jan 2026
    Value
    £3,059,000
    Period
    1 Jun 2026 – 30 Sept 2029 · up to 1 Oct 2033 with extensions
    Status
    active
    Extensions
    The initial contract term will be for 3 years and 4 months however the Council reserves the right to extend the contract by further periods not exceeding 48 months (48 being the maximum available extension period) at the discretion of the Council based on the contract performance of the successful applicant.
    Options
    Changes due to innovation and development required by the specification. Changes due to the contract risks identified in the tender documents.

Bid statistics published by the authority

BidsSMEVCSEValid bid range
2final-stage tenders · 4 at stage one22—

Contracting authority & participating public bodies

Warwickshire County Council

Contracting authorityPublic authority - sub-central government GB-PPON: PDTN-5446-NMXW Shire Hall, Warwick, West Midlands, CV34 4SAContact email

Bidders & participating suppliers

1 commercial party on the notice
  • LISTENING EAR (MERSEYSIDE)Awarded supplierGB-COH: 05999650GB-PPON: PHRP-6713-BXMN St Nicholas Centre 70 Church Road, Liverpool, North West, L26 6LBContact email

Official documents & specifications (3)

Official links; attachments are not copied

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender