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AwardedFind a Tender · award

Domestic Abuse Service

Buyer: Harrow Council →

BuyerHarrow Council
StatusAwarded
DeadlineNot published
ValueValue not published
Published26 Apr 2024

What is being bought

London Borough of Harrow is inviting tenders for the provision of the borough’s Domestic Abuse Service. This comprises two procurement Lots. Lot 1: Domestic Abuse Support Service: Strategic Coordination and Direct Support to Domestic Abuse Victims/Survivors. Lot 2: Safe Accommodation: Refuge Support and Management and Floating Support. Tenderers are invited to bid for one or both Lots. Successful tenderers will work in partnership with the council in collaborative forums to ensure a cohesive holistic Domestic Abuse Service.

Delivery location

UKI74 · UKI74

Categories

Health and social work services 85000000Health and social work services 85000000

Lot details

Domestic Abuse Support Service: Strategic Coordination and Direct Support to Domestic Abuse Victims/Survivors

Lot 1: Domestic Abuse Support Service: Strategic Coordination and Direct Support to Domestic Abuse Victims/Survivors. This service will encompass: • Community outreach - Independent Domestic Violence Advisors (IDVA) Service, Domestic Abuse case work and Safety Planning • Public Protection - MARAC Coordination The service will: • Deliver domestic abuse support provisions for all service users • Deliver outcomes for all service users • Develop staff and innovate to ensure the services provided meet the needs and outcomes for all service users • Provide services that are sensitive and deliver effective and timely responses • Provide domestic abuse awareness training for council key stakeholders to ensure best practice is being met • The service provider will be committed to working in partnership with the council departments to continually improve the service

Statuscancelled

Award criteria
Quality — 60
Social Value — 10
price — 30

Safe Accommodation: Refuge Support and Management and Floating Support

Lot 2: Safe Accommodation: Refuge Support and Management and Floating Support. This service will encompass: • Management of a (6 bed) refuge that provides hostel accommodation and support to women and their children who are escaping domestic abuse; Supported by a full time Refuge Worker • Floating support to provide information and practical support to female residents and their children living independently within the Borough or in Council-provided accommodation elsewhere. • Part time Refuge Manager to manage the refuge worker and floating support.

Statuscancelled

Award criteria
Quality — 60
Social Value — 10
price — 30

What is included

ItemCategoryQuantity
1Health and social work servicesNot published
2Health and social work servicesNot published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 85. The category anchor is Health and social work services (85000000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison setProceduresReported bids per procedureNamed award suppliersPrice evidence
Market: CPV division 8538,3731 median · 19.7 average (22,929 of 38,373 with a bid count)1.8 average (24,591 of 38,373 with named award suppliers)10 comparable price pairs
Same buyer22 median · 2 average (2 of 2 with a bid count)1 average (2 of 2 with named award suppliers)Not published
Delivery region: UKI74571.5 median · 6 average (32 of 57 with a bid count)5.1 average (32 of 57 with named award suppliers)Not published

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Price-outcome signal

Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimeNot published
Covered byNot published
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Awards

Safe Accommodation: Refuge Support and Management and Floating Support

Statusactive

Contracts

Domestic Abuse Service

Statusactive
Value£982,413

Safe Accommodation: Refuge Support and Management and Floating Support

Statusactive
Value£254,439

Documents & submission route

No documents are published in the current source record.

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-041641
Latest release ID013624-2024
Latest release timestampFri Apr 26 2024 13:34:58 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statuscomplete
Procurement methodopen
Procurement method detailsOpen procedure
Main procurement categoryservices
Above thresholdNot published
Legal basis32014L0024
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source2
Tender items in source2
Tender documents in source0
Awards in latest release2
Contracts in latest release2
Parties in latest release3

Notice history

DateEventReference
26 Apr 2024award, contract013624-2024
23 Nov 2023tenderUpdate034684-2023
6 Nov 2023tender032852-2023

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
{
  "id": "013624-2024",
  "tag": [
    "award",
    "contract"
  ],
  "bids": {
    "statistics": [
      {
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        "measure": "bids",
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      },
      {
        "id": "2",
        "value": 3,
        "measure": "bids",
        "relatedLot": "2"
      }
    ]
  },
  "date": "2024-04-26T14:34:58+01:00",
  "ocid": "ocds-h6vhtk-041641",
  "buyer": {
    "id": "GB-FTS-78509",
    "name": "Harrow Council"
  },
  "awards": [
    {
      "id": "013624-2024-1",
      "title": "Domestic Abuse Service",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-112147",
          "name": "Cranstoun Services Ltd"
        }
      ],
      "relatedLots": [
        "1"
      ]
    },
    {
      "id": "013624-2024-2",
      "title": "Safe Accommodation: Refuge Support and Management and Floating Support",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-112147",
          "name": "Cranstoun Services Ltd"
        }
      ],
      "relatedLots": [
        "2"
      ]
    }
  ],
  "tender": {
    "id": "DN690228",
    "lots": [
      {
        "id": "1",
        "title": "Domestic Abuse Support Service: Strategic Coordination and Direct Support to Domestic Abuse Victims/Survivors",
        "status": "cancelled",
        "hasOptions": false,
        "description": "Lot 1: Domestic Abuse Support Service: Strategic Coordination and Direct Support to Domestic Abuse Victims/Survivors.\nThis service will encompass:\n• Community outreach - Independent Domestic Violence Advisors (IDVA) Service, Domestic Abuse case work and Safety Planning\n• Public Protection - MARAC Coordination\nThe service will:\n• Deliver domestic abuse support provisions for all service users\n• Deliver outcomes for all service users\n• Develop staff and innovate to ensure the services provided meet the needs and outcomes for all service users\n• Provide services that are sensitive and deliver effective and timely responses\n• Provide domestic abuse awareness training for council key stakeholders to ensure best practice is being met\n• The service provider will be committed to working in partnership with the council departments to continually improve the service",
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality",
              "type": "quality",
              "description": "60"
            },
            {
              "name": "Social Value",
              "type": "quality",
              "description": "10"
            },
            {
              "type": "price",
              "description": "30"
            }
          ]
        }
      },
      {
        "id": "2",
        "title": "Safe Accommodation: Refuge Support and Management and Floating Support",
        "status": "cancelled",
        "hasOptions": false,
        "description": "Lot 2: Safe Accommodation: Refuge Support and Management and Floating Support.\nThis service will encompass:\n• Management of a (6 bed) refuge that provides hostel accommodation and support to women and their children who are escaping domestic abuse; Supported by a full time Refuge Worker\n• Floating support to provide information and practical support to female residents and their children living independently within the Borough or in Council-provided accommodation elsewhere.\n• Part time Refuge Manager to manage the refuge worker and floating support.",
        "awardCriteria": {
          "criteria": [
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            },
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            }
          ]
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    "items": [
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        "additionalClassifications": [
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      },
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        "deliveryAddresses": [
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        "additionalClassifications": [
          {
            "id": "85000000",
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          }
        ]
      }
    ],
    "title": "Domestic Abuse Service",
    "status": "complete",
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "London Borough of Harrow is inviting tenders for the provision of the borough’s Domestic Abuse Service. This comprises two procurement Lots.\nLot 1: Domestic Abuse Support Service: Strategic Coordination and Direct Support to Domestic Abuse Victims/Survivors.\nLot 2: Safe Accommodation: Refuge Support and Management and Floating Support.\nTenderers are invited to bid for one or both Lots. Successful tenderers will work in partnership with the council in collaborative forums to ensure a cohesive holistic Domestic Abuse Service.",
    "classification": {
      "id": "85000000",
      "scheme": "CPV",
      "description": "Health and social work services"
    },
    "procurementMethod": "open",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-FTS-78509",
      "name": "Harrow Council",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKI7",
        "locality": "Harrow",
        "postalCode": "HA3 3QN",
        "countryName": "United Kingdom",
        "streetAddress": "Procurement Team, PO Box 1358"
      },
      "details": {
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        "buyerProfile": "http://www.harrow.gov.uk",
        "classifications": [
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          {
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            "scheme": "COFOG",
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          }
        ]
      },
      "identifier": {
        "legalName": "Harrow Council"
      },
      "contactPoint": {
        "name": "Mr Marzuki Haji",
        "email": "marzuki.haji@harrow.gov.uk",
        "telephone": "+44 2084209301"
      }
    },
    {
      "id": "GB-FTS-112147",
      "name": "Cranstoun Services Ltd",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "Esher",
        "countryName": "United Kingdom"
      },
      "details": {
        "scale": "large"
      },
      "identifier": {
        "legalName": "Cranstoun Services Ltd"
      }
    },
    {
      "id": "GB-FTS-4500",
      "name": "Royal Courts of Justice",
      "roles": [
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      "address": {
        "locality": "London",
        "postalCode": "WC2A 2LL",
        "countryName": "United Kingdom"
      },
      "identifier": {
        "legalName": "Royal Courts of Justice"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "013624-2024-1",
      "title": "Domestic Abuse Service",
      "value": {
        "amount": 982413,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "013624-2024-1",
      "dateSigned": "2024-03-19T00:00:00Z"
    },
    {
      "id": "013624-2024-2",
      "title": "Safe Accommodation: Refuge Support and Management and Floating Support",
      "value": {
        "amount": 254439,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "013624-2024-2",
      "dateSigned": "2024-03-19T00:00:00Z"
    }
  ],
  "initiationType": "tender"
}
Complete JSON history (3 releases)
26 Apr 2024 · 013624-2024 · award, contract
{
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  "bids": {
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  "ocid": "ocds-h6vhtk-041641",
  "buyer": {
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      "title": "Domestic Abuse Service",
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      "id": "013624-2024-2",
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      ],
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  ],
  "tender": {
    "id": "DN690228",
    "lots": [
      {
        "id": "1",
        "title": "Domestic Abuse Support Service: Strategic Coordination and Direct Support to Domestic Abuse Victims/Survivors",
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        "description": "Lot 1: Domestic Abuse Support Service: Strategic Coordination and Direct Support to Domestic Abuse Victims/Survivors.\nThis service will encompass:\n• Community outreach - Independent Domestic Violence Advisors (IDVA) Service, Domestic Abuse case work and Safety Planning\n• Public Protection - MARAC Coordination\nThe service will:\n• Deliver domestic abuse support provisions for all service users\n• Deliver outcomes for all service users\n• Develop staff and innovate to ensure the services provided meet the needs and outcomes for all service users\n• Provide services that are sensitive and deliver effective and timely responses\n• Provide domestic abuse awareness training for council key stakeholders to ensure best practice is being met\n• The service provider will be committed to working in partnership with the council departments to continually improve the service",
        "awardCriteria": {
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            {
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        "awardCriteria": {
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    "title": "Domestic Abuse Service",
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    },
    "description": "London Borough of Harrow is inviting tenders for the provision of the borough’s Domestic Abuse Service. This comprises two procurement Lots.\nLot 1: Domestic Abuse Support Service: Strategic Coordination and Direct Support to Domestic Abuse Victims/Survivors.\nLot 2: Safe Accommodation: Refuge Support and Management and Floating Support.\nTenderers are invited to bid for one or both Lots. Successful tenderers will work in partnership with the council in collaborative forums to ensure a cohesive holistic Domestic Abuse Service.",
    "classification": {
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      "title": "Domestic Abuse Service",
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  "initiationType": "tender"
}
23 Nov 2023 · 034684-2023 · tenderUpdate
{
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  "date": "2023-11-23T13:44:22Z",
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    "title": "Domestic Abuse Service",
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      },
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6 Nov 2023 · 032852-2023 · tender
{
  "id": "032852-2023",
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  "date": "2023-11-06T17:20:52Z",
  "ocid": "ocds-h6vhtk-041641",
  "buyer": {
    "id": "GB-FTS-97742",
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  "tender": {
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    "lots": [
      {
        "id": "1",
        "title": "Domestic Abuse Support Service: Strategic Coordination and Direct Support to Domestic Abuse Victims/Survivors",
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        },
        "status": "active",
        "hasOptions": false,
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        "description": "Lot 1: Domestic Abuse Support Service: Strategic Coordination and Direct Support to Domestic Abuse Victims/Survivors.\nThis service will encompass:\n•\tCommunity outreach - Independent Domestic Violence Advisors (IDVA) Service, Domestic Abuse case work and Safety Planning\n•\tPublic Protection - MARAC Coordination\nThe service will:\n•\tDeliver domestic abuse support provisions for all service users\n•\tDeliver outcomes for all service users\n•\tDevelop staff and innovate to ensure the services provided meet the needs and outcomes for all service users\n•\tProvide services that are sensitive and deliver effective and timely responses\n•\tProvide domestic abuse awareness training for council key stakeholders to ensure best practice is being met\n•\tThe service provider will be committed to working in partnership with the council departments to continually improve the service",
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality",
              "type": "quality",
              "description": "60"
            },
            {
              "name": "Social value",
              "type": "quality",
              "description": "10"
            },
            {
              "type": "price",
              "description": "30"
            }
          ]
        },
        "contractPeriod": {
          "endDate": "2027-03-31T23:59:59+01:00",
          "startDate": "2024-04-01T00:00:00+01:00"
        },
        "submissionTerms": {
          "variantPolicy": "notAllowed"
        }
      },
      {
        "id": "2",
        "title": "Safe Accommodation: Refuge Support and Management and Floating Support",
        "value": {
          "amount": 295659.83,
          "currency": "GBP"
        },
        "status": "active",
        "hasOptions": false,
        "hasRenewal": false,
        "description": "Lot 2: Safe Accommodation: Refuge Support and Management and Floating Support.\nThis service will encompass:\n•\tManagement of a (6 bed) refuge that provides hostel accommodation and support to women and their children who are escaping domestic abuse; Supported by a full time Refuge Worker\n•\tFloating support to provide information and practical support to female residents and their children living independently within the Borough or in Council-provided accommodation elsewhere.\n•\tPart time Refuge Manager to manage the refuge worker and floating support.",
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality",
              "type": "quality",
              "description": "60"
            },
            {
              "name": "Social value",
              "type": "quality",
              "description": "10"
            },
            {
              "type": "price",
              "description": "30"
            }
          ]
        },
        "contractPeriod": {
          "endDate": "2027-03-31T23:59:59+01:00",
          "startDate": "2024-04-01T00:00:00+01:00"
        },
        "submissionTerms": {
          "variantPolicy": "notAllowed"
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKI74"
          }
        ],
        "additionalClassifications": [
          {
            "id": "85000000",
            "scheme": "CPV",
            "description": "Health and social work services"
          }
        ]
      },
      {
        "id": "2",
        "relatedLot": "2",
        "deliveryAddresses": [
          {
            "region": "UKI74"
          }
        ],
        "additionalClassifications": [
          {
            "id": "85000000",
            "scheme": "CPV",
            "description": "Health and social work services"
          }
        ]
      }
    ],
    "title": "Domestic Abuse Service",
    "value": {
      "amount": 1328635,
      "currency": "GBP"
    },
    "status": "active",
    "bidOpening": {
      "date": "2023-12-06T12:30:00Z"
    },
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "lotDetails": {
      "maximumLotsBidPerSupplier": null
    },
    "awardPeriod": {
      "startDate": "2023-12-06T12:30:00Z"
    },
    "description": "London Borough of Harrow is inviting tenders for the provision of the borough’s Domestic Abuse Service. This comprises two procurement Lots.\nLot 1: Domestic Abuse Support Service: Strategic Coordination and Direct Support to Domestic Abuse Victims/Survivors.\nLot 2: Safe Accommodation: Refuge Support and Management and Floating Support.\nTenderers are invited to bid for one or both Lots. Successful tenderers will work in partnership with the council in collaborative forums to ensure a cohesive holistic Domestic Abuse Service.",
    "tenderPeriod": {
      "endDate": "2023-12-06T12:00:00Z"
    },
    "hasRecurrence": false,
    "classification": {
      "id": "85000000",
      "scheme": "CPV",
      "description": "Health and social work services"
    },
    "submissionTerms": {
      "languages": [
        "en"
      ]
    },
    "submissionMethod": [
      "electronicSubmission"
    ],
    "procurementMethod": "open",
    "mainProcurementCategory": "services",
    "submissionMethodDetails": "https://www.londontenders.org/",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-FTS-97742",
      "name": "London Borough of Harrow",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKI7",
        "locality": "Harrow",
        "postalCode": "HA3 3QN",
        "countryName": "United Kingdom",
        "streetAddress": "Procurement Team, PO Box 1358"
      },
      "details": {
        "url": "http://www.harrow.gov.uk",
        "buyerProfile": "http://www.harrow.gov.uk",
        "classifications": [
          {
            "id": "REGIONAL_AUTHORITY",
            "scheme": "TED_CA_TYPE",
            "description": "Regional or local authority"
          },
          {
            "id": "01",
            "scheme": "COFOG",
            "description": "General public services"
          }
        ]
      },
      "identifier": {
        "legalName": "London Borough of Harrow"
      },
      "contactPoint": {
        "url": "https://www.londontenders.org/",
        "name": "Mr Marzuki Haji",
        "email": "marzuki.haji@harrow.gov.uk"
      }
    },
    {
      "id": "GB-FTS-4500",
      "name": "Royal Courts of Justice",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "London",
        "postalCode": "WC2A 2LL",
        "countryName": "United Kingdom"
      },
      "identifier": {
        "legalName": "Royal Courts of Justice"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}