Official UK procurement notice
DoJ Face to Face Interpretation Service (for non-English speakers)
Authority: Department of Justice (Central government)·Consortium: 3 public authorities
What is being bought
Published requirement descriptionThe Department of Justice (DOJ) seeks to establish a Contract for the provision of Face to Face Interpreting at locations throughout Northern Ireland. The provision of these services is essential to ensuring that the Criminal Justice Organisations (CJOs) can deliver a professional and progressive service to all those who enter the criminal justice system - including those who come before the civil, family or coroners’ courts, or who use tribunal proceedings administered by the Northern Ireland Courts and Tribunals Service (NICTS). The main users of the contract will be:
- Police Service of Northern Ireland (PSNI)
- Northern Ireland Courts and Tribunals Service (NICTS)
- Public Prosecution Service (PPS)
- Probation Service of Northern Ireland (PBNI)
- Legal Services Agency (LSANI) In addition to the five main users listed above, this contract may also be used by the following CJOs in Northern Ireland who are associated with and party to this contract:
- The Northern Ireland Prison Service (NIPS)
- The Youth Justice Agency
- Police Ombudsman for Northern Ireland
- Northern Ireland Prisoner Ombudsman
- The Department of Justice
- Compensation Services Agency
- Victim Support
- Police Rehabilitation and Retraining Trust
- Northern Ireland Policing Board The DOJ requires Contractors to provide comprehensive spoken language interpreting services to fulfil the current and evolving needs of the CJOs signed up to this contract. The Contractors must be able to provide interpreting services through qualified and experienced personnel for a wide range of languages. The Contractors must provide face to face interpreting services 24 hours a day, 365 days a year. The Contractors must be able to provide interpreting services at premises located across Northern Ireland.
- Recurrence: CPD and client bodies would anticipate the next tender competition would be advertised around summer 2029
CPV: Interpretation services
The lotProcurement structure
single lot · value publishedLot #1AwardedPublished value£6,500,000
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (5)
- AC1 Recruitment, Selection, Monitoring, Vetting and Training: 21%
- AC2 Service Delivery: 21%
- AC3 Contract Management: 18%
- price: 30%
- AC4 Social Value - Indication 4.2: 10%
Published award criteria (5)
- AC1 Recruitment, Selection, Monitoring, Vetting and Training: 21
- AC2 Service Delivery: 21
- AC3 Contract Management: 18
- AC4 Social Value - Indication 4.2: 10
- Price: 30
- Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
Yes · CPD and client bodies would anticipate the next tender competition would be advertised around summer 2029
- First published
- 2 Jan 2025, 11:54 GMT
- Last source update
- 30 Apr 2025, 14:03 BST
- Award evaluation window
- 3 Feb 2025 – …
- FTS notice number
2025/S 000-018019- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-04cd39Find a Tender
- Electronic trading
- e-invoicing allowed · electronic ordering · electronic payment
- Review procedure
CPD complied with the Public Contracts Regulations 2015 (as amended), and incorporated a standstill period at the point information on the awards of the contracts was communicated to tenderers. Those. notifications provided full information on the award decision. This provided time for unsuccessful tenderers to challenge the award. decision before the contracts were entered into.
Publisher note: Please note that information relating to contractors engaged by the Northern Ireland. Department of Justice, and associated bodies, is not published in any publicly accessible forum or publication. This is to protect such contractors, whose security and safety could be threatened by dissident terrorist organisations still active in Northern Ireland if their details became known. This is consistent with Regulation 50(6)(a). The contract value listed is a broad estimate only and includes additional quantum for unforeseen demand and to future proof for additional potential. There is no guarantee of any level of business under this contract. The estimate is not deemed to be a condition of contract nor a guarantee of minimum demand or uptake. No compensation will be payable to a contractor should the actual demand be less than that stated. Contract Monitoring: The successful contractor's performance on this contract will be managed as per specification and regularly monitored. Contractors not delivering on contract requirements is a serious matter. It means the public purse is not getting what it is paying for. If a contractor fails to reach satisfactory levels of contract performance they will be given a specified time to improve. If, after the specified time, they still fail to reach satisfactory levels of contract performance, the matter will be escalated to senior management in Construction and Procurement Delivery for further action. If this occurs and their performance still does not improve to satisfactory levels within the specified period, it may be regarded as an act of grave professional misconduct and they may be issued with a notice of written warning and notice of unsatisfactory performance and this contract may be terminated. The issue of a notice of written warning and notice of unsatisfactory performance will result in the contractor being excluded from all procurement competitions being undertaken by Centres of Procurement Expertise on behalf of bodies covered by the Northern Ireland Procurement Policy for a period of up to 3 years from the date of issue of the notice.
How it was run
Official notice- Submission deadline
- 3 Feb 2025, 15:00 GMT
- Submission channel
- {"electronicSubmission"}
- Accepted languages
- en
- Bids opened
- 3 Feb 2025, 15:30 GMT
Timeline
3 Feb 2025 → 4 May 2025 · 4 dates- Submission deadline3 Feb 2025, 15:00 GMT
- Bids opened3 Feb 2025, 15:30 GMT
- Notice published30 Apr 2025, 14:03 BST
- Bids must remain valid until4 May 2025, 23:59 BST
Notice history
1 event · 2 releases on Find a Tender- Status changed to complete30 Apr 2025, 14:03 BST
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Information withheld for security reasonsSMEContract | £6,500,000 † | — | Awarded |
Contracts
Contract · Information withheld for security reasonsSME
- Signed
- 15 Apr 2025
- Value
- £6,500,000
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 4bids · 4 electronic · 2 from abroad | 2 | — | — |
Contracting authority & participating public bodies
3 public bodies on the noticeConsortium members and other public bodies
- Police Ombudsman Northern IrelandContracting authority
- Police Service of Northern IrelandContracting authority
Dispute resolution & review bodies
- The UK does not have any special review body with responsibility for appeal/mediation procedures in public procurement competitions. Instead; any challenges are dealt with by the High Court, Commercial Division, to which proceedings may be issued.Review body
- The UK does not have any such bodies with responsibility for appeal/mediation procedures. Instead; any challenges are dealt with by the High Court, Commercial Division, to which proceedings may be issued regarding alleged breaches of the PCR 2015 as amended.Review body
Bidders & participating suppliers
2 commercial parties on the notice- Information withheld for security reasonsAwarded supplier
- Information withheld for security reasonsAwarded supplier
Official documents & specifications (1)
Official links; attachments are not copiedTender pack and attachments
- Technical selection criteria