Find a TenderAwardedContract award notice
Published 9 Dec 2025, 15:47 GMT

Official UK procurement notice

Disability ‘Open’ Framework for Specialist Residential and Supported Living Services

Official notice

Authority: Neath Port Talbot County Borough Council (Local council)·Consortium: 3 public authorities

Open framework scheme6 lotsServicesOpen procedureAbove thresholdLight touch regimeSME suitable
Framework ceiling (notional)£252,633,937total for 6 lots · framework ceiling, not attributable revenue
Submissions closed 2 Feb 2026awarded 22 May 2026
Awarded to ACCOMPLISH GROUP LIMITED +20 more6 awards
Framework period 8 yrsends 30 May 2034 · starts 1 Jun 2026

What is being bought6 lots · detail below

Published requirement description

Contract signing is be made following a competitive open process for Open Framework for Supported Living and Residential Services. Spot purchase arrangements may be made either individually or collaboratively by Neath

Port Talbot Council, the City and County of Swansea Council, and Swansea Bay University Health Board. Nursing care may be available across each Residential Lot (i.e., 1a, 2a, or 3a).

The Framework serves in part to meet West Glamorgan's collective response to the Social Services and Well-being (Wales) Act 2014 by supporting individuals in ways that would promote greater independence, choice and control and encourage for some, progression, and recovery and is being procured as a 'light touch' framework and therefore not obliged to follow all the obligations contained within the Procurement Act 2023.

The Framework consists of the following lots:

1a Learning Disability and/or Neuro Diverse Residential

1b Learning Disability and/or Neuro Diverse Supported Living

2a Mental Health Residential.

2b Mental Health Supported Living

3a Physical Disability and/or Brain Acquired Injury Residential

3b Physical Disability and/or Brain Acquired Injury Supported Living

The Framework may be used by Neath Port Talbot Council, the City and County of Swansea Council, or Swansea Bay University Health Board (SBUHB) to refer individuals with Residential or Supported Living needs. This includes people who may have complex and/or challenging needs, such as those in receipt of Continuing Healthcare (CHC) or

whose care is supported through a Section 117 arrangement. In addition, some individuals living in these schemes may have primary or secondary mental health needs or physical disabilities.

The agreement will take the form of an open framework (a scheme of successive frameworks) up to eight years in duration, the first framework being a maximum of three years and the second a maximum of five years.

  • The authority expects to re-tender this requirement around 31 Mar 2028, 23:59 BST.
  • No preliminary market engagement: Longer tender return period incorporated into process.

CPV: Health and social work services

How this framework works

From the published notice
Type
Open framework · open framework scheme (admission reopens)
Call-offs
call-offs are awarded directly to appointed suppliers, without further competition
Bids received
26 bids on the busiest of 6 lots · 41 suppliers appointed
Framework period
8 yrs from 1 Jun 2026
Scheme runs until
31 May 2034
Buyer regions
UKL17, UKL18
Who may buy through it

City & County of Swansea

Swansea Bay University Health Board

Published description of the framework

In order to respond to and have the ability to quickly turnaround requirements to meet service user needs the Call-off process will be undertaken for all Lots by way of:-

  • Direct Award without Competition

Noting this is a light touch framework of the Procurement Act 2023, Section 45(9) of the said Act removes the requirement for competition between suppliers on a light touch framework in all circumstances.

Or

  • Direct Award – User Choice

Lots and requirements (6)Procurement structure

6 lots · all with a published value · evaluation weights differ by lot
Lot #1Learning Disability and/or Neuro Diverse ResidentialAwarded 8 yrsSMEPublished value£93,994,757

Lot 1a - Learning Disability and/or Neuro Diverse Residential

Contract period: 1 Jun 2026 – 30 May 2034 (8 yrs)Value: £93,994,757 exc. VAT · £112,793,706 inc. VAT
Delivery: WalesEligibility: SME eligible
Lot #2Learning Disability and/or Neuro Diverse Supported LivingAwarded 8 yrsSMEPublished value£43,747,859

Lot 1b - Learning Disability and/or Neuro Diverse Supported Living

Contract period: 1 Jun 2026 – 30 May 2034 (8 yrs)Value: £43,747,859 exc. VAT · £52,497,431 inc. VAT
Delivery: WalesEligibility: SME eligible
Lot #3Mental Health ResidentialAwarded 8 yrsSMEPublished value£66,001,979

Lot 2a - Mental Health Residential

Contract period: 1 Jun 2026 – 30 May 2034 (8 yrs)Value: £66,001,979 exc. VAT · £79,202,375 inc. VAT
Delivery: WalesEligibility: SME eligible
Lot #4Mental Health Supported LivingAwarded 8 yrsSMEPublished value£27,999,010

Lot 2b - Mental Health Supported Living

Contract period: 1 Jun 2026 – 30 May 2034 (8 yrs)Value: £27,999,010 exc. VAT · £33,598,812 inc. VAT
Delivery: WalesEligibility: SME eligible
Lot #5Physical Disability and/or Brain Acquired Injury ResidentialAwarded 8 yrsSMEPublished value£10,833,333

Lot 3a - Physical Disability and/or Brain Acquired Injury Residential

Contract period: 1 Jun 2026 – 30 May 2034 (8 yrs)Value: £10,833,333 exc. VAT · £13,000,000 inc. VAT
Delivery: WalesEligibility: SME eligible
Lot #6Physical Disability and/or Brain Acquired Injury Supported LivingAwarded 8 yrsSMEPublished value£10,062,000

Lot 3b - Physical Disability and/or Brain Acquired Injury Supported Living

Contract period: 1 Jun 2026 – 30 May 2034 (8 yrs)Value: £10,062,000 exc. VAT · £12,074,400 inc. VAT
Delivery: WalesEligibility: SME eligible

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored

Lots publish different evaluation splits; there is no single procedure weighting.

Lot distribution rule: There are no restrictions on the number of lots a provider can bid for or be awarded.
What this means for your bid
  • “Disability ‘Open’ Framework for Specialist Residential and Supported…” is a framework: the contest is a place on its panel, not a single contract, and call-offs are awarded directly: getting appointed is the whole game.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Light touch regime
Commercial structure
Open framework scheme
Who may use this agreement
City & County of Swansea Swansea Bay University Health Board · open scheme: new suppliers can join during the term
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Yes · next expected 31 Mar 2028
First published
9 Dec 2025, 15:47 GMT
Last source update
28 May 2026, 13:55 BST
Award evaluation window
Submission end – 13 Apr 2026
Authority reference
CPU24-25-20
FTS notice number
2025/S 000-081144
Latest notice
Contract award notice (UK6)
Classification (CPV)
Health and social work services
Delivery area
Wales (UKL17)
Official registry OCID
ocds-h6vhtk-05f200 Find a Tender
Review and risk notes
Risks

Supplier Risks: -

Inadequate number of suppliers for some Lots

Inadequate anticipated volumes going through the Framework for the tender to be attractive to bidders.

Suppliers leaving the Framework

Contractual Risks:-

Following Call Off, providers become insolvent or close for some reason.

Quality Assurance:-

Providers may be under some form of Provider Performance with Host Authority/Regulators

Providers not being transparent and honest when completing the Essential Criteria.

Stakeholder Risks:-

Misalignment of expectations. Stakeholders have differing expectations around service delivery, outcomes or responsibilities.

Unclear roles and responsibilities between stakeholders (e.g. between health and social care bodies).

Sustainability Risks:-

Framework arrangement may be too long (up to 8 years) and the market may have changed requiring a different approach.

How it was run

Official notice
Run through: Jaggaer · Who buys & how to bid on Sell2Wales
Supplier login requiredElectronic submission allowedLanguage: EN, CY
Access & registration note: Free; latest Chrome/Edge/Firefox only — corporate browsers fail
Appointment period ends
2 Feb 2026, 12:00 GMT
Clarification deadline
26 Jan 2026, 12:00 GMT
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en, cy
Detailed submission instructions & authority contactsFrom official release

electronic submission of tenders and requests to participate on etenderwales at:

etenderwales.bravosolution.co.uk/home.html ↗

Suppliers’ Instructions ‘How to Express Interest in this ITT’:

  1. Register your company on the etenderwales portal (this is required only once. However if your details have changed since you registered you will need to up-date them).
  • Browse to the eSourcing Portal: www.etenderwales.bravosolution.co.uk ↗
  • Click the ‘Suppliers register here’ link.
  • Complete the ‘Organisation Details’ and ‘User Details’ sections.
  • Note the username you choose and click ‘save’ when complete.
  • You will shortly receive and email with your unique password (please keep this secure).
  • Agree to the terms and conditions and click ‘continue’.
  1. Express an interest in the ITT.
  • Login to the portal with the username / password.
  • Click the ‘ITT Open to all Suppliers’ link.
  • Alternatively, search for the relevant ITT (itt_112650).
  • Click on the relevant ITT to access the content.
  • Click the ‘Express Interest’ button on the right-hand side of the screen.
  • This will move the ITT into your ‘My ITT pages’. (This is a secure area reserved for your projects only.)
  • Click on the ITT code, you can now access any attachments by selecting ‘Buyer Attachments’.
  1. Responding to the ITT.
  • You can now choose to ‘Respond’ or ‘Decline to Respond’ (please give a reason if declining).
  • Note the ‘Closing Date’, and then follow the onscreen instructions to complete the ITT.
  • There is help available Monday – Friday (8am – 6pm) on: [email protected] or by telephone on 0800 069 8634.

Timeline

9 Dec 2025 → 10 Jun 2026 · 8 dates
  1. Tender notice published317 days ago
    9 Dec 2025, 15:47 GMT
  2. Clarification questions by269 days ago
    26 Jan 2026, 12:00 GMT
  3. Admission / appointment period ends262 days ago · period end, not a bid countdown
    2 Feb 2026, 12:00 GMT
  4. Award decision expected by191 days ago
    13 Apr 2026, 23:59 BST
  5. Assessment summaries sent153 days ago
    22 May 2026, 00:00 BST
  6. Latest notice published147 days ago
    28 May 2026, 13:55 BST
  7. Contract starts143 days ago
    1 Jun 2026, 00:00 BST
  8. Standstill ends133 days ago
    10 Jun 2026, 23:59 BST

Notice history

4 events · 2 releases on Find a Tender · since 9 Dec 2025
  1. Tender notice published
    9 Dec 2025, 15:47 GMT
    UK4
  2. Contract award notice published
    28 May 2026, 13:55 BST
    UK6
  3. Status changed to complete
    28 May 2026, 13:55 BST
  4. Contract signature expected
    15 Jul 2026, 23:59 BST
    scheduled

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 416 awards · see the list ↓
Bids received 2611 from SMEs · busiest of 6 lots
Awarded toValueDateStatus
Lot 1 · Learning Disability and/or Neuro Diverse Residential1 award
ACCOMPLISH GROUP LIMITED, Achieve together Limited, CONSENSUS SUPPORT SERVICES LIMITED, Community Lives ConsortiumSMEVCSE, FERRY CARE LIMITEDSME, PEOPLE SUPPORT LTDSME +19 more3 Aug 2026 – 2 Aug 2029 · up to 2 Aug 2034Extensions: This is an open framework (a scheme of successive frameworks) up to eight years in duration, the first framework being a maximum of three years and the second a maximum of five years.£93,994,75722 May 2026Awarded
Lot 2 · Learning Disability and/or Neuro Diverse Supported Living1 award
Achieve together Limited, Ategi LtdSME, CARE FIRST 24 LTDSME, Community Lives ConsortiumSMEVCSE, PEOPLE SUPPORT LTDSME, Potensial Ltd trading as Potens +20 more3 Aug 2026 – 2 Aug 2029 · up to 2 Aug 2034Extensions: This is an open framework (a scheme of successive frameworks) up to eight years in duration, the first framework being a maximum of three years and the second a maximum of five years.£43,747,85922 May 2026Awarded
Lot 3 · Mental Health Residential1 award
ACCOMPLISH GROUP LIMITED, Achieve together Limited, Integra Community Living Options LtdSME, ORBIS EDUCATION AND CARE LIMITED, PEOPLE SUPPORT LTDSME, Potensial Ltd trading as Potens +10 more3 Aug 2026 – 2 Aug 2029 · up to 2 Aug 2034Extensions: This is an open framework (a scheme of successive frameworks) up to eight years in duration, the first framework being a maximum of three years and the second a maximum of five years.£66,001,97922 May 2026standstill to 10 Jun 2026Standstill
Lot 4 · Mental Health Supported Living1 award
ACCOMPLISH GROUP LIMITED, Achieve together Limited, Ategi LtdSME, CARE FIRST 24 LTDSME, PEOPLE SUPPORT LTDSME, Potensial Ltd trading as Potens +13 more3 Aug 2026 – 2 Aug 2029 · up to 2 Aug 2034Extensions: This is an open framework (a scheme of successive frameworks) up to eight years in duration, the first framework being a maximum of three years and the second a maximum of five years.£27,999,01022 May 2026Awarded
Lot 5 · Physical Disability and/or Brain Acquired Injury Residential1 award
ACCOMPLISH GROUP LIMITED, Achieve together Limited, Community Lives ConsortiumSMEVCSE, Gardens Care Home, M&D Care Operations Ltd, PEOPLE SUPPORT LTDSME +4 more3 Aug 2026 – 2 Aug 2029 · up to 2 Aug 2034Extensions: This is an open framework (a scheme of successive frameworks) up to eight years in duration, the first framework being a maximum of three years and the second a maximum of five years.£10,833,33322 May 2026Awarded
Lot 6 · Physical Disability and/or Brain Acquired Injury Supported Living1 award
ACCOMPLISH GROUP LIMITED, Achieve together Limited, CARE FIRST 24 LTDSME, Community Lives ConsortiumSMEVCSE, DRIVE, MIRUS-WALESVCSE +11 more3 Aug 2026 – 2 Aug 2029 · up to 2 Aug 2034Extensions: This is an open framework (a scheme of successive frameworks) up to eight years in duration, the first framework being a maximum of three years and the second a maximum of five years.£10,062,00022 May 2026Awarded

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Learning Disability and/or Neuro Diverse Residential25final-stage tenders111—
2 · Learning Disability and/or Neuro Diverse Supported Living26final-stage tenders93—
3 · Mental Health Residential17final-stage tenders · 18 at stage one60—
4 · Mental Health Supported Living19final-stage tenders · 21 at stage one91—
5 · Physical Disability and/or Brain Acquired Injury Residential10final-stage tenders41—
6 · Physical Disability and/or Brain Acquired Injury Supported Living17final-stage tenders · 22 at stage one53—

Contracting authority & participating public bodies

3 public bodies on the notice

Neath Port Talbot County Borough Council

Contracting authorityPublic authority - sub-central governmentWelsh devolved regulations apply GB-PPON: PRGM-1776-LMWP Civic Centre, Port Talbot, Wales, SA13 1PJContact name, email

Consortium members and other public bodies

  • City & County of SwanseaContracting authorityPublic authority - sub-central governmentWelsh devolved regulations applyGB-PPON: PYYD-8699-BJGD Swansea, WalesContact email
  • Swansea Bay University Health BoardContracting authorityPublic authority - central governmentWelsh devolved regulations applyGB-PPON: PTNV-7472-GRTW Baglan, Port Talbot, WalesContact email

Framework contractors & participating bidders

41 commercial parties on the notice
  • Accomplish Group Care LtdFramework contractorGB-PPON: PGZJ-8432-GDLV Maybrook House, Third Floor, Queensway, , Halesowen, West Midlands, B63 4AHContact email
  • Accomplish Group LtdFramework contractorGB-PPON: PDRC-6836-CRJX Maybrook House, Third Floor, Queensway, , Halesowen, West Midlands, B63 4AHContact email
  • Accomplish Group Specialist Care LtdFramework contractorGB-PPON: PRRH-4921-GHDM Maybrook House, Third Floor, Queensway, Halesowen, West Midlands, B63 4AHContact email
  • Achieve Together LtdFramework contractorGB-PPON: PWQP-6294-NHPJ Poolemead House, Twerton, Bath, South West, BA2 1RNContact email
  • Ategi LtdFramework contractorGB-PPON: PDNN-1468-RGYY Flynn House, Cardiff Road, Rhydyfelin, Pontypridd, Wales, CF37 5HPContact email
  • Care Crew LtdFramework contractorGB-PPON: PZJX-2171-DJXV Atlantic House, Greenwood Close, , Cardiff, Wales, CF23 8RDContact email
  • Care First 24 LtdFramework contractorGB-PPON: PDWP-5976-RGDY 7 The Old Yard Rectory Lane Brasted, Westerham, South East, TN16 1JPContact email
  • Care without Compromise LtdFramework contractorGB-PPON: PGYJ-3575-LJZD 5 – 7 Wellington Place Area Renewal Office, Wellington Place Aberavon, Port Talbot, Wales, SA12 6LNContact email
  • Cartrefi Cymru Cooperative LtdFramework contractorGB-PPON: PGWQ-9967-CCVH 5-6 Coopers Yard, Curran Road, Cardiff, Wales, CF10 5NBContact email
  • Celtic Care (Swansea) LtdFramework contractorGB-PPON: PTWT-3586-XVNW 68 Grange Road West, Birkenhead, North West, CH41 4DBContact email
Show 31 more suppliers
  • Coleg ElidyrFramework contractorGB-PPON: PLXR-6622-TWHP Elidyr Communities Trust, Rhandirmwyn, Llandovery, Wales, SA20 0NLContact email
  • Community Lives ConsortiumFramework contractorGB-PPON: PYGY-9713-LWDQ 24 Walter Road, Swansea, Wales, SA1 5NNContact email
  • Consensus Community Support LtdFramework contractorGB-PPON: PLLN-8931-ZWVJ 3 The Courtyards Phoenix Square, Wyncolls Road , Colchester, East of England, CO4 9PEContact email
  • Consensus Support Services LtdFramework contractorGB-PPON: PXMX-6794-PWTV 3 The Courtyards, Phoenix Square, Wyncolls Road, Colchester, East of England, CO4 9PEContact email
  • DriveFramework contractorGB-PPON: PPHP-6212-TRXT Unit 8 Cefn Coed Parc Nantgarw, Nantgarw, Wales, CF15 7QQContact email
  • Empower Support LtdFramework contractorGB-PPON: PYMH-3214-MQWT 71 Mansel Street, Swansea, Wales, SA1 5TNContact email
  • Ferry Care LtdFramework contractorGB-PPON: PJJZ-4862-BQPX Linden House, Monk Street, Abergavenny, Wales, NP7 5NFContact email
  • Five Oaks Care LtdFramework contractorGB-PPON: PQQD-1556-PRRH Linden House, Monk Street, Abergavenny, Wales, NP7 5NFContact email
  • Gardens Care LtdFramework contractorGB-PPON: PJZQ-9157-HJYW 42 Victoria Gardens, Neath, Wales, SA11 3BHContact email
  • Healthcare Solutions t/a Liberty Placements LtdFramework contractorGB-PPON: PDHV-2731-QNYW 23 Heol Eglwys, Pen-y-fai, Bridgend, Wales, CF31 4LYContact email
  • Heathfield Lodge LtdFramework contractorGB-PPON: PWZX-3729-LYTH Chestnut House Tawe Business Village, Swansea Enterprise Park, Swansea, Wales, SA7 9LAContact email
  • Homestyle Care LtdFramework contractorGB-PPON: PWNC-3572-WDVV Maybrook House, Third Floor, Queensway, Halesowen, West Midlands, B63 4AHContact email
  • Integra Community Living Options LtdFramework contractorGB-PPON: PMRD-8389-PGMX The Maltings, East Tyndall Street, Cardiff, Wales, CF24 5EAContact email
  • M&D Care Operations LtdFramework contractorGB-PPON: PNTC-6778-ZLTM Inspiration Centre, Ty’r Onnen, Parc Pensarn, Carmarthen, Wales, SA31 2NFContact email
  • Mencap CymruFramework contractorGB-PPON: PYNM-5818-WZDN Royal Mencap Society 6 Cyrus Way, Hampton, Peterborough, East of England, PE7 8HPContact email
  • Orbis Education & Care LtdFramework contractorGB-PPON: PLQR-3374-NYRC Unit 5 Vision Court Caxton Place, Cardiff, Wales, CF23 8HAContact email
  • People Support LtdFramework contractorGB-PPON: PRZZ-4274-LPNQ People Support, Unit 7, Llys Cae Felin, Fforest Fach, Swansea, Wales, SA5 4HHContact email
  • Pobl Care & SupportFramework contractorGB-PPON: PDYR-1362-CTCZ Codi Care and Support Exchange House, The Old Post Office, Newport, Wales, NP20 1AAContact email
  • Potensial Limited (trading as Potens)Framework contractorGB-PPON: PXGN-2599-JMVH 68 Grange Road West, Birkenhead, North West, CH41 4DBContact email
  • Principality Care LtdFramework contractorGB-PPON: PBCV-8136-JTLT C/O Golden Valley Accountancy Ltd, 17 Nevill Street, Abergavenny, Wales, NP7 5AAContact email
  • Recovery Care LtdFramework contractorGB-PPON: PCNJ-2278-GQJZ Maybrook House, Third Floor, Queensway, Halesowen, West Midlands, B63 4AHContact email
  • Resolution Care Services LtdFramework contractorGB-PPON: PWDR-3743-NPLL 1 Heol Mostyn Village Farm Industrial estate Pyle, Bridgend, Wales, CF33 6BJContact email
  • Serendipity Care & Support LtdFramework contractorGB-PPON: PZDW-3616-QGRL 42 New Road, Porthcawl, Wales, CF36 5DNContact email
  • Swanton Care & Community LtdFramework contractorGB-PPON: PTZD-3462-NRDQ Number Three, Siskin Drive , Coventry, West Midlands, CV3 4FJContact email
  • TAM Gofal Ltd Trading as Caremark (Swansea) LtdFramework contractorGB-PPON: PGVT-3888-MGXH Suite 6, The Hub Copper Court, Phoenix Way, Swansea, Wales, SA7 9FGContact email
  • Tan Yr Allt Lodge Limited trading as ivolve Care and SupportFramework contractorGB-PPON: PMPT-4561-JTGL Chestnut House Tawe Business Village Swansea Enterprise Park, Swansea, Wales, SA7 9LAContact email
  • The National Autistic Society (NAS Services Ltd.)Framework contractorGB-PPON: PMNQ-7924-VPPG Weston House, 42 Curtain Road, London, London, EC2A 3NHContact email
  • The Oaks Respite Services LtdFramework contractorGB-PPON: PTTB-9482-YMHN The Oaks, Ty r Eglwys Cwmavon, Port Talbot, Wales, SA12 9BDContact email
  • Walsingham SupportFramework contractorGB-PPON: PJLV-7497-RHDT 4 Gordon Avenue, Stanmore, London, HA7 3QDContact email
  • ivolveDC LtdFramework contractorGB-PPON: PWVL-6742-YTTJ Chestnut House, T awe Business Village, Swansea, Wales, SA7 9LAContact email
  • mirus-walesFramework contractorGB-PPON: PXWN-2495-BJGL Unit 5 Cleeve House, Lambourne Crescent, Llanishen Business Park, Cardiff, Wales, CF14 5GPContact email

Official documents & specifications (7)

Official links; attachments are not copied

Notices published for this procedure

  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender