Official UK procurement notice
Direct Payment Support Services (AACC)
Authority: NHS SUSSEX INTEGRATED CARE BOARD (Central government)·On behalf of: NHS South, Central and West Commissioning Support Unit (hosted by NHS England)
What is being bought
Published requirement descriptionThis contract provides person-centred support to individuals managing Direct Payments or Personal Health Budgets for employing Personal Assistants (PA). Services include tailored guidance, budgeting assistance, legal and employment advice, and provision of customisable templates such as contracts and job descriptions. Ensuring data protection compliance and promotes safe recruitment practices, including DBS checks and eligibility verification. To support PA training, dispute resolution, and access to additional services like payroll and insurance. It facilitates recruitment through its PA Pages platform and works collaboratively to shape local policy. The service is to be flexible, accessible, and committed to continuous improvement and innovation in Direct Payment support.
The lotProcurement structure
single lot · no lot value publishedProcedure terms & legal framework
From the official record- Procedure method
- Direct award
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Notice status
- Awarded without competition
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Direct award (no call for competition)
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 1 Dec 2025, 16:34 GMT
- Last source update
- 20 Mar 2026, 14:21 GMT
- FTS notice number
2026/S 000-025825- Latest notice
- Contract details notice (UK7)
- Delivery area
- Official registry OCID
ocds-h6vhtk-05ec4aFind a Tender
- Why no open competition
- Switching Direct Award
- Published justification
Extreme and unavoidable urgency.
To ensure continuity of essential services-including access to funds, payroll, employment support, and mandatory PA training-a full procurement exercise is not feasible within the limited timeframe available. The ICB proposes engaging Independent Lives under a temporary arrangement to take on clients and expand coverage across Sussex.
This service was expanded from West Sussex to include new clients from East Sussex and Brighton and Hove areas from 1 October 25.
This interim solution will remain in place for 26 months, allowing time to align service specifications, complete market engagement, and respond to strategic changes including the merger of Surrey and Sussex ICBs.
This waiver is necessary to maintain service continuity, safeguard vulnerable individuals, and ensure compliance with statutory responsibilities during a period of transition and strategic review.
How it was run
Official notice- Submission deadline
- —
Timeline
24 Dec 2025 → 20 Mar 2026 · 2 dates- Standstill ends301 days ago24 Dec 2025, 23:59 GMT
- Notice published216 days ago20 Mar 2026, 14:21 GMT
Notice history
4 events · 3 releases on Find a Tender · since 1 Dec 2025- Transparency notice published1 Dec 2025, 16:34 GMTUK5
- Contract award notice published15 Dec 2025, 10:15 GMTUK6
- Contract signature expected1 Jan 2026, 23:59 GMTscheduled
- Contract details notice published20 Mar 2026, 14:21 GMTUK7
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Independent Lives (Disability)13 Feb 2026 – 31 Mar 2027 · up to 31 Mar 2028Extensions: The contract may be extended for a further 12 month period until 31st March 2028 subject to the Provider's good performance and the continuation of the NHS Sussex Integrated Care Board's business need. | £303,062 | 12 Nov 2025 | Awarded |
Contracts
Direct Payment Support Services (AACC) · Independent Lives (Disability)
- Signed
- 13 Feb 2026
- Value
- £303,062
- Period
- 13 Feb 2026 – 31 Mar 2027 · up to 31 Mar 2028 with extensions
- Status
- active
- Extensions
- The contract may be extended for a further 12 month period until 31st March 2028 subject to the Provider's good performance and the continuation of the NHS Sussex Integrated Care Board's business need.
No agreed KPIs: The contract value is less than £5 million.
Contracting authority & participating public bodies
3 public bodies on the noticeOther public bodies
- NHS South, Central and West Commissioning Support Unit (hosted by NHS England)Beneficiary authority
- NHS South Central and West CSUProcess contact pointProcuring entityProcurement Specialists
Bidders & participating suppliers
2 commercial parties on the notice- INDEPENDENT LIVES (DISABILITY)Awarded supplier
- Independent Lives (Disability)Awarded supplier
Official documents & specifications (3)
Official links; attachments are not copiedNotices published for this procedure
- Contract details notice Contract details notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Transparency notice Transparency notice on Find a Tender