Find a TenderAwarded without competition
Published 14 Apr 2025, 13:26 BST

Official UK procurement notice

Digital Social Care Record software

Official notice

Authority: Essex Cares Limited (Public body)

GoodsAward procedure without prior publication of a call for competition
Awarded value£175,040published contract · exc. VAT
Awarded 3 Apr 2025no call for competition
Awarded to Nourish Care Systems Limited

What is being bought

Published requirement description

Nourish is a Care Management System for Health and Social Care Providers. The digital care management software enables customers to record accurate notes, have complete oversight of their services and the ability to easily evidence the care they provide.

CPV: Digital · Software package and information systems

The lotProcurement structure

single lot · no lot value published
Lot #1The solution must be cloud based, delivered as Software-as-a-Service (SaaS), or a…Awarded

The solution must be cloud based, delivered as Software-as-a-Service (SaaS), or a fully managed hosted service, and functionality should cover:

  1. User record management, including configurable user permissions
  2. Client record management, including funder details, charge rates and alerts
  3. Client portal, enabling the client and family members to view care notes, medication details, vocational profile, summary of service provision, including photographs.
  4. Electronic Medication Administration Records (eMAR)
  5. Digital forms - including a standard suite of forms, as well as configurable forms, to enable assessments, support planning and activity recording, including a digital body map
  6. Attendance registers and transport requirements for clients
  7. Mobile app (compatible with Android devices v10 onwards)
  8. Reports and dashboards - including a standard suite, as well as configurable reports and dashboards
  9. Integration with PowerBI, either directly or via a central data warehouse
  10. Audit logging

The solution will provide the data to facilitate client billing, but the generation of invoices will be managed through ECL's existing Finance systems. Ideally the solution should integrate with the HRIS and Finance systems, but the minimum requirement is that the solution provides data output in a file format that can be manually uploaded to the Finance system, as well as the solution being capable of importing/uploading an output file from the HRIS system to align fields in staff records.

Delivery: East of England · Seax House Victoria Road South Chelmsford Essex CM1 1QH
Extensions: This Call-Off Contract can be extended by the Buyer for One period of up to 12 months.

Procedure terms & legal framework

From the official record
Procedure method
Award procedure without prior publication of a call for competition
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Goods
Notice status
Awarded without competition
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Direct award (no call for competition)
GPA / WTO covered
Yes (GPA)
Recurring procurement
Unspecified in notice
First published
14 Apr 2025, 13:26 BST
Last source update
31 Jul 2025, 07:03 BST
Authority reference
0065
FTS notice number
2025/S 000-044527
Classification (CPV)
DigitalSoftware package and information systems
Delivery area
East of England (UKH3)
Official registry OCID
ocds-h6vhtk-05027c Find a Tender
Why no open competition
The procurement falls outside the scope of application of the directive
Published justification

This procurement was concluded using the Crown Commercial Services (CCS) Framework Agreement (RM1557.14).

CCS templates were used in order to created a long list of potential suppliers. The conformance scope of requirements enabled ECL to sift these suppliers to a manageable short list who were invited demonstrate their software.

Notice history

2 releases on Find a Tender
Published amendments (1 · 0 deadline changes)
WhenWhatBeforeAfterShift
—TextTotal Value · II.1.7.—£191,764.80

Variation No.1 for additional 60 licenses

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £175,0401 contract exc. VAT
Bids received 2
Contracts signed 1latest 3 Apr 2025
Awarded toValueDateStatus
Nourish Care Systems LimitedSME£175,040 †—Awarded

Contracts

Bid statistics published by the authority

BidsSMEVCSEValid bid range
2bids———

Contracting authority & participating public bodies

Essex Cares Limited

Contracting authorityPublic bodyRegional or local authorityGeneral public services GB-COH: 06723149 Seax House, Chelmsford, East of England, CM11QHContact name, email, phone

Dispute resolution & review bodies

  • Royal Courts of JusticeReview body London

Bidders & participating suppliers

1 commercial party on the notice

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.