Official UK procurement notice
Digital Social Care Record software
Authority: Essex Cares Limited (Public body)
What is being bought
Published requirement descriptionNourish is a Care Management System for Health and Social Care Providers. The digital care management software enables customers to record accurate notes, have complete oversight of their services and the ability to easily evidence the care they provide.
CPV: Digital · Software package and information systems
The lotProcurement structure
single lot · no lot value publishedLot #1The solution must be cloud based, delivered as Software-as-a-Service (SaaS), or a…Awarded
The solution must be cloud based, delivered as Software-as-a-Service (SaaS), or a fully managed hosted service, and functionality should cover:
- User record management, including configurable user permissions
- Client record management, including funder details, charge rates and alerts
- Client portal, enabling the client and family members to view care notes, medication details, vocational profile, summary of service provision, including photographs.
- Electronic Medication Administration Records (eMAR)
- Digital forms - including a standard suite of forms, as well as configurable forms, to enable assessments, support planning and activity recording, including a digital body map
- Attendance registers and transport requirements for clients
- Mobile app (compatible with Android devices v10 onwards)
- Reports and dashboards - including a standard suite, as well as configurable reports and dashboards
- Integration with PowerBI, either directly or via a central data warehouse
- Audit logging
The solution will provide the data to facilitate client billing, but the generation of invoices will be managed through ECL's existing Finance systems. Ideally the solution should integrate with the HRIS and Finance systems, but the minimum requirement is that the solution provides data output in a file format that can be manually uploaded to the Finance system, as well as the solution being capable of importing/uploading an output file from the HRIS system to align fields in staff records.
Procedure terms & legal framework
From the official record- Procedure method
- Award procedure without prior publication of a call for competition
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Goods
- Notice status
- Awarded without competition
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Direct award (no call for competition)
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Unspecified in notice
- First published
- 14 Apr 2025, 13:26 BST
- Last source update
- 31 Jul 2025, 07:03 BST
- Authority reference
0065- FTS notice number
2025/S 000-044527- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-05027cFind a Tender
- Why no open competition
- The procurement falls outside the scope of application of the directive
- Published justification
This procurement was concluded using the Crown Commercial Services (CCS) Framework Agreement (RM1557.14).
CCS templates were used in order to created a long list of potential suppliers. The conformance scope of requirements enabled ECL to sift these suppliers to a manageable short list who were invited demonstrate their software.
Notice history
2 releases on Find a TenderPublished amendments (1 · 0 deadline changes)
| When | What | Before | After | Shift |
|---|---|---|---|---|
| — | TextTotal Value · II.1.7. | — | £191,764.80 |
Variation No.1 for additional 60 licenses
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Nourish Care Systems LimitedSME | £175,040 † | — | Awarded |
Contracts
Digital Social Care Record software · Nourish Care Systems LimitedSME
- Signed
- 3 Apr 2025
- Value
- £175,040
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 2bids | — | — | — |
Contracting authority & participating public bodies
Dispute resolution & review bodies
- Royal Courts of JusticeReview body
Bidders & participating suppliers
1 commercial party on the notice- Nourish Care Systems LimitedAwarded supplier
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.