Find a TenderCancelledProcurement termination notice
Published 30 Mar 2026, 15:21 BST

Official UK procurement notice

Digital Payment Services · UK public procurement notice

Official notice

Authority: North Star Housing Group Limited (Housing)

ServicesOpen procedureAbove threshold
Published estimate£280,000≈ £56k / year · £350,000 inc. VAT
Submissions closed 1 May 2026
Contract term 5 yrsends 1 Aug 2031 · up to 1 Aug 2033 with extensions · starts 1 Aug 2026

What is being bought

Published requirement description

North Star Housing Group is inviting suitably qualified and experienced organisations to submit a tender for the provision of Electronic Payment Services to support the collection of rent and other customer charges.

Please refer to tender document pack for more detail.

in-tendhost.co.uk/northstarhousinggrou… ↗

CPV: Business transaction and personal business software package · Financial consultancy, financial transaction processing and clearing-house services · Financial transaction processing and clearing-house services · Transaction-processing software development services · Transaction-processing software package

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 5 yrsPublished value£280,000

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 40%Price: 60%
Published sub-criteria (3)
  • Catherine Sewell: 30%
  • Catherine Sewell: 10%
  • Catherine Sewell: 60%
Published award criteria (3)
  • Catherine Sewell
  • Catherine Sewell
  • Catherine Sewell: Social value
What this means for your bid
  • Price carries 60 of 100 points: a 10% discount moves about 6 points. This one is won on the number: sharpen the price before polishing the prose.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Cancelled
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
30 Mar 2026, 15:21 BST
Last source update
4 Jun 2026, 10:23 BST
Award evaluation window
Submission end – 8 May 2026
Authority reference
NSHG/0009
FTS notice number
2026/S 000-029202
Latest notice
Procurement termination notice (UK12)
Classification (CPV)
Business transaction and personal business software packageFinancial consultancy, financial transaction processing and clearing-house servicesFinancial transaction processing and clearing-house servicesTransaction-processing software development servicesTransaction-processing software package
Delivery area
North East (UKC)
Official registry OCID
ocds-h6vhtk-06780c Find a Tender
Contract terms summary

30 days

How it was run

Official notice
Run through: In-tend · Who buys & how to bid on In-tend
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · one account per buying organisation's portal · reCAPTCHA on signup
Submission deadline
1 May 2026, 18:00 BST
Clarification deadline
6 Apr 2026, 18:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

All submission must come through the portal - in-tendhost.co.uk/northstarhousinggrou… ↗

Timeline

30 Mar 2026 → 1 Aug 2026 · 6 dates
  1. Tender notice published210 days ago
    30 Mar 2026, 15:21 BST
  2. Clarification questions by203 days ago
    6 Apr 2026, 18:00 BST
  3. Submission deadline178 days ago
    1 May 2026, 18:00 BST
  4. Award decision expected by171 days ago
    8 May 2026, 23:59 BST
  5. Latest notice published144 days ago
    4 Jun 2026, 10:23 BST
  6. Contract starts87 days ago
    1 Aug 2026, 00:00 BST

Notice history

5 events · 3 releases on Find a Tender · since 30 Mar 2026
  1. Tender notice published
    30 Mar 2026, 15:21 BST
    UK4
  2. Tender notice published
    14 Apr 2026, 11:05 BST
    UK4
  3. Deadline moved to 1 May 2026, 18:00 BST
    14 Apr 2026, 11:05 BST
    +7 days · was 24 Apr 2026, 18:00 BST
  4. Procurement termination notice published
    4 Jun 2026, 10:23 BST
    UK12
  5. Status changed to complete
    4 Jun 2026, 10:23 BST
Published amendments (1)

Deadline has been updated due to annual leave of staff members which has caused delay in answering clarification questions.

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded toValueDateStatus
supplier not published—4 Jun 2026CancelledNorth Star has decided to cancel the current procurement exercise following instruction from the Contract Manager. This decision has been made due to an upcoming regulatory review and concerns raised by bidders regarding insufficient implementation timescales. Following review of this feedback and current priorities, it has been agreed that the requirement will be reassessed, with a new procurement exercise planned for 2027.

Contracting authority & participating public bodies

NORTH STAR HOUSING GROUP

Contracting authorityPublic undertaking GB-COH: IP21256R Endeavour House, Thornaby, North East, TS17 6QNContact name, email

Official documents & specifications (4)

Official links; attachments are not copied

Tender pack and attachments

Notices published for this procedure

  • Procurement termination notice tenderProcurement termination noticeUK12Procurement termination notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender