Digital Front Door · UK public procurement notice

Official notice

Authority: Financial Ombudsman Service Limited (Public body)

ServicesAward procedure without prior publication of a call for competition

Sectors: IT Services & Software (72) Delivery: UK

Budget not disclosedValue not published

Awarded 30 May 2025no call for competition

Awarded to Hippo Digital Limited

What is being bought

Published requirement description

Development of a 'digital front door' prototype.

CPV: Computer-related professional services

The lotProcurement structure

single lot · no lot value published

Lot #1Awarded

Delivery: UK

Procedure terms & legal framework

From the official record

Procedure method: Award procedure without prior publication of a call for competition
Legal basis: CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category: Services
Notice status: Awarded without competition
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Direct award (no call for competition)
GPA / WTO covered: Unspecified in notice
Recurring procurement: Unspecified in notice
First published: 8 Jul 2025, 14:28 BST
Last source update: 8 Jul 2025, 14:28 BST
FTS notice number: 2025/S 000-038271
Classification (CPV): Computer-related professional services
Delivery area: UK
Official registry OCID: ocds-h6vhtk-055b35 Find a Tender

Why no open competition: The procurement falls outside the scope of application of the directive
Published justification: Awarded under existing framework.

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 1

Bids received 5

Contracts signed 1latest 30 May 2025

Awarded to	Value	Date	Status
Hippo Digital Limited	₱278,055 †	—	Awarded

Contracts

Contract 038271-2025-1 · Hippo Digital Limited
Signed
30 May 2025
Value
₱278,055
Status
active

Bid statistics published by the authority

Bids	SME	VCSE	Valid bid range
5bids	—	—	—

Contracting authority & participating public bodies

Financial Ombudsman Service

Contracting authorityPublic bodyBody governed by public lawEconomic affairs Exchange Tower, Harbour Exchange Square,, London, UK, E14 9SRContact email

Bidders & participating suppliers

1 commercial party on the notice

Hippo Digital LimitedAwarded supplier Leeds, UK

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.