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planningFind a Tender · planning Update

Digital Dictation, Speech Recognition with Generative AI, and Outsourced Transcription

Buyer: University Hospitals Birmingham NHS Foundation Trust →

BuyerUniversity Hospitals Birmingham NHS Foundation Trust
Statusplanning
DeadlineNot published
ValueValue not published
Published2 May 2025

What is being bought

University Hospitals Birmingham NHS Foundation Trust (“UHB”) is one of the UK’s largest NHS Trusts that runs the Queen Elizabeth Hospital Birmingham, Birmingham Chest Clinic, Heartlands Hospital, Good Hope Hospital, Solihull Hospital, and various community services across the region, and is one of the highest performing Health organisations in Europe with a proven international reputation for its quality of care, information technology, clinical education and training and research. The trust has 2,366 in-patient beds over 105 wards in addition to 115 children’s beds and 145 day case beds. The trust operates 7,127 outpatients’ and 304 community clinics per week with a workforce of over 20,000 members of staff. UHB is looking to procure up to four solutions, split into three lots. The procurement process will be subject to business case approval and this Pre-Market Engagement Exercise will help form the tender process. The lots are shown below: • Lot 1: Digital Dictation • Lot 2: Speech Recognition with Generative AI • Lot 3: Outsourced Transcription

Delivery location

UK, GB

Categories

Dictating machines 32332100Voice-logging system 32344110Document management software package 48311000Voice recognition software package 48314000IT software package 48517000Voice recognition software development services 72212314Typing, word-processing and desktop publishing services 79550000

Lot details

Lot 1

No lot description published.

Statusplanning
Contract periodFrom 30 Nov 2025 to 29 Dec 2030
SME suitabilitySuitable for SMEs

What is included

ItemCategoryQuantity
1Voice recognition software package, Voice-logging system, Voice recognition software development services, Dictating machines, Document management software package, Typing, word-processing and desktop publishing services, IT software packageNot published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 32. The category anchor is Dictating machines (32332100); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison setProceduresReported bids per procedureNamed award suppliersPrice evidence
Market: CPV division 321,9934 median · 34.5 average (735 of 1,993 with a bid count)3.8 average (845 of 1,993 with named award suppliers)Not published
Same buyer1Not publishedNot publishedNot published
Delivery region: UK5866 median · 100 average (193 of 586 with a bid count)7.2 average (243 of 586 with named award suppliers)Not published

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Price-outcome signal

Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimeNot published
Covered byNot published
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetValue not published
No-engagement rationaleNot published
Planning documents1
Planning milestones1
MilestoneTypeDueStatus
Lot 1: Digital Dictation Where UHB references digital dictation, this encompasses the process from a clinician creating a new dictation/letter, through to the document completion with distribution to EDMS, EDT, print and external print. A representation of the as-is process can be seen in the below process map: Lot 2: Speech Recognition with Generative AI With the introduction of speech recognition we intend to transform this process to be more streamlined, needing fewer inputs and leading to a quicker turnaround time for patient letters. A representation of the to-be process can be found in the below process map: The flow using a Generative AI solution has not yet been mapped, as this hasn’t been trialled within the Trust. Following supplier selection, we would be keen to get a pilot up-and-running as soon as possible so the benefits of this process can be realised. UHB Lot 3: Outsourced Transcription If a supplier is only responding to Lot 3 for outsourced transcription, the solution must be system agnostic as our digital dictation supplier will be selected as part of the same procurement exercise. Following this procurement, the intention of UHB is to reduce our spend on outsourcing with the introduction of speech recognition. This will be progressive due to the size and geography of UHB making it impractical to go for a big-bang approach. Suppliers wishing to participate in this market engagement exercise and express an interest in this requirement should respond to the questionnaire via the online form on the Health Family Single eCommercial System Portal (Atamis) by 15:00 on Tuesday 6th May 2025. https://health-family.force.com/s/Welcome Please search for C352502 To View documents please register interest and then navigate "My Proposals and quotes"engagement13 May 2025scheduled

Related procurements

No linked framework, prior procurement or reprocurement published.

Documents & submission route

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-04fe99
Latest release ID018741-2025
Latest release timestampFri May 02 2025 11:37:16 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statusplanning
Procurement methodNot published
Procurement method detailsNot published
Main procurement categoryservices
Above thresholdYes
Legal basis2023/54
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source1
Tender items in source1
Tender documents in source0
Awards in latest release0
Contracts in latest release0
Parties in latest release1

Notice history

DateEventReference
2 May 2025planningUpdate018741-2025
8 Apr 2025planning013589-2025

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
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      }
    ]
  },
  "initiationType": "tender"
}
Complete JSON history (2 releases)
2 May 2025 · 018741-2025 · planningUpdate
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        "description": "Lot 1: Digital Dictation Where UHB references digital dictation, this encompasses the process from a clinician creating a new dictation/letter, through to the document completion with distribution to EDMS, EDT, print and external print. A representation of the as-is process can be seen in the below process map: Lot 2: Speech Recognition with Generative AI With the introduction of speech recognition we intend to transform this process to be more streamlined, needing fewer inputs and leading to a quicker turnaround time for patient letters. A representation of the to-be process can be found in the below process map: The flow using a Generative AI solution has not yet been mapped, as this hasn’t been trialled within the Trust. Following supplier selection, we would be keen to get a pilot up-and-running as soon as possible so the benefits of this process can be realised. UHB Lot 3: Outsourced Transcription If a supplier is only responding to Lot 3 for outsourced transcription, the solution must be system agnostic as our digital dictation supplier will be selected as part of the same procurement exercise. Following this procurement, the intention of UHB is to reduce our spend on outsourcing with the introduction of speech recognition. This will be progressive due to the size and geography of UHB making it impractical to go for a big-bang approach. Suppliers wishing to participate in this market engagement exercise and express an interest in this requirement should respond to the questionnaire via the online form on the Health Family Single eCommercial System Portal (Atamis) by 15:00 on Tuesday 6th May 2025. https://health-family.force.com/s/Welcome Please search for C352502 To View documents please register interest and then navigate \"My Proposals and quotes\""
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8 Apr 2025 · 013589-2025 · planning
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        "description": "Lot 1: Digital Dictation Where UHB references digital dictation, this encompasses the process from a clinician creating a new dictation/letter, through to the document completion with distribution to EDMS, EDT, print and external print. A representation of the as-is process can be seen in the below process map: Lot 2: Speech Recognition with Generative AI With the introduction of speech recognition we intend to transform this process to be more streamlined, needing fewer inputs and leading to a quicker turnaround time for patient letters. A representation of the to-be process can be found in the below process map: The flow using a Generative AI solution has not yet been mapped, as this hasn’t been trialled within the Trust. Following supplier selection, we would be keen to get a pilot up-and-running as soon as possible so the benefits of this process can be realised. UHB Lot 3: Outsourced Transcription If a supplier is only responding to Lot 3 for outsourced transcription, the solution must be system agnostic as our digital dictation supplier will be selected as part of the same procurement exercise. Following this procurement, the intention of UHB is to reduce our spend on outsourcing with the introduction of speech recognition. This will be progressive due to the size and geography of UHB making it impractical to go for a big-bang approach. Suppliers wishing to participate in this market engagement exercise and express an interest in this requirement should respond to the questionnaire via the online form on the Health Family Single eCommercial System Portal (Atamis) by 15:00 on Tuesday 6th May 2025. https://health-family.force.com/s/Welcome Please search for C352502 To View documents please register interest and then navigate \"My Proposals and quotes\""
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    ]
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}