Find a TenderAwardedContract details notice
Published 18 Jul 2025, 10:06 BST

Official UK procurement notice

Contract Details Notice - Digital, Data and Technology (DDaT) Services Framework

Official notice

Authority: Natural Resources Wales (Central government)

Open framework schemeServicesCompetitive flexible procedureAbove thresholdSME suitable
Framework ceiling (notional)£60,000,000framework ceiling, not attributable revenue
Submissions closed 5 Jan 2026awarded 3 Jul 2026
Awarded to CGI IT UK Limited +4 more
Framework period 3 yrsends 31 May 2029 · up to 31 Mar 2034 with extensions · starts 1 Jun 2026

What is being bought

Published requirement description

Natural Resources Wales (NRW) has entered into a multi-supplier Open Framework Agreement for the provision of Digital, Data and Technology (DDaT) Services following completion of a Competitive Flexible Procedure conducted in accordance with the Procurement Act 2023.

The Framework has been established to support the delivery of digital, data and technology services aligned to NRW's organisational and digital transformation objectives. Services available through the Framework include Digital Service Design, Data Analytics and AI Services, Platforms, Integration and Development, Cloud, DevOps and Infrastructure Services, Technical Consultancy, Support and Capability Uplift, and Agile Delivery and Coaching.

The Framework is established for the exclusive use of Natural Resources Wales and provides access to specialist capability and resources to support the delivery of digital services, technology-enabled transformation, organisational change and continuous improvement initiatives throughout the Framework term.

  • How the procedure runs: The procedure comprises two stages: Stage 1 - Invitation to Participate (Selection Stage) Suppliers will complete the Wales Procurement Specific Questionnaire (WPSQ), assessing legal, financial and technical capability. Mandatory pass / fail criteria will apply. Suppliers will also respond to scored technical questions assessing relevant experience, capability and alignment with NRW DDaT objectives. NRW intends to shortlist up to 7 highest scoring suppliers to be invited to Stage 2. Stage 2 - Invitation to Tender (Tender Stage) Shortlisted suppliers will submit an initial tender response, including outline technical and commercial proposals. Suppliers will also deliver a presentation to the evaluation panel (not scored) to support clarification and refinement during dialogue. Structured dialogue and/or negotiation may then be undertaken with suppliers to refine requirements, proposed approaches, commercial models and innovation opportunities. Dialogue will be open, fair and transparent. Following any dialogue, suppliers will be invited to submit final tenders based on the refined requirements and confirmed award criteria. Final tenders will be evaluated to identify the Most Advantageous Tender, and up to five suppliers will be appointed to the framework. Framework Reopening The open framework will be reopened once during the term to maintain market alignment and capability. The further competition will occur approximately six months before the end of year 3, with the further open framework commencing at the start of year 4 and for the remaining 5 years. The maximum duration of the open framework will be 8 years. Procedure Governance NRW may adjust, merge or omit procedural elements where proportionate and necessary. Any changes will be communicated transparently and applied consistently in accordance with the Procurement Act 2023.

CPV: Business and management consultancy and related services · Computer training services · IT services: consulting, software development, Internet and support

How this framework works

From the published notice
Type
Closed framework · open framework scheme (admission reopens)
Call-offs
call-offs may be awarded directly or by further competition
Places
up to 5 suppliers · 9 bids received (1.8 per place) · 5 appointed (full)
Framework period
3 yrs · up to 7 yrs 10 mo from 1 Jun 2026
Scheme runs until
21 Jul 2034
Supplier levy on call-offs (max %)

5% of call-off value · The Framework includes a 5% supplier contribution mechanism linked to the value of Call-Off Contracts awarded through the Framework. Contributions will be ringfenced within the NRW DDaT Innovation Fund and used to support innovation, service improvement, emerging technology initiatives, skills development, and other activities that enhance the delivery of digital, data and technology outcomes for Natural Resources Wales.

Published description of the framework

The Framework is a multi-supplier Open Framework comprising five appointed suppliers. Call-Off Contracts may be awarded either through a Competitive Selection Process involving all capable Framework Suppliers or, where permitted under the Framework Agreement, by Award Without Competition using objective selection criteria and in accordance with the Procurement Act 2023.

For Competitive Selection Processes, NRW will issue a Statement of Requirements and evaluate tenders based on the most advantageous tender. Evaluation criteria may include quality, price, social value and supplier performance measured against Framework KPIs. Weightings will be determined for each individual requirement and notified as part of the Call-Off competition.

Framework prices are established through the Framework Agreement and represent maximum rates and charges. Suppliers may offer reduced rates through Call-Off competitions. Call-Off Contracts may be awarded using fixed price, time and materials, target cost arrangements or other pricing models specified within the Call-Off competition.

There is no guarantee of work, volume or value under the Framework Agreement and NRW may award Call-Off Contracts to any appointed Framework Supplier in accordance with the Framework Call-Off Procedure.

Call-offs published through it1

Notices that name this framework as their framework in the official record. Many call-offs are never published, so this is a floor, not utilisation.

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 3 yrsSMEPublished value£60,000,000
Contract period: 1 Jun 2026 – 31 May 2029 (3 yrs) · up to 31 Mar 2034 with extensionsValue: £60,000,000 exc. VAT · £72,000,000 inc. VAT
Delivery: WalesEligibility: SME eligible
Extensions: Extension options publishedSecond stage: 5–7 candidates invited to tender
Pre-qualification & selection criteria (PQQ)3
  • Economic & financial standing

    Suppliers must confirm their legal entity status and eligibility to contract in the United Kingdom.

    Suppliers must also meet the Carbon Reduction Plan requirements specified in Part 4 of the WPSQ. Suppliers who do not meet this requirement will be excluded.

    Financial standing will be assessed using the WPSQ in accordance with the principles of proportionality under the Procurement Act 2023. This assessment will include review of audited accounts (or equivalent evidence), financial ratios, turnover thresholds, and an independent credit check to confirm that suppliers have sufficient financial capacity and stability to deliver the framework requirements. Suppliers who do not meet the mandatory financial criteria or thresholds will be excluded unless they provide a suitable guarantor who meets the relevant requirements.

  • Technical & professional ability

    Suppliers must demonstrate relevant technical and professional capability to deliver digital, data and technology services.

    Assessment will be undertaken through the WPSQ, including four scored technical questions covering:

    • Relevant Experience
    • Technical and Professional Ability
    • Capacity and Resources
    • Sustainability and Innovation

    Each question includes a minimum threshold. Only suppliers meeting all thresholds will be considered. The 7 highest-scoring suppliers will be shortlisted and invited to tender.

  • Condition of participation

    Suppliers will be assessed using the Wales Procurement Specific Questionnaire (WPSQ).

    Stage 1 includes mandatory pass / fail checks (legal, financial, exclusion, and carbon reduction commitments) and four scored technical questions covering relevant experience, technical and professional ability, capacity and resources, and sustainability and innovation.

    Suppliers will be ranked on their total weighted score, and up to seven highest scoring suppliers will be invited to tender.

    shortlisting

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 40%Price: 50%Social value: 10%
Published sub-criteria (3)
  • Quality: 40%
  • Cost: 50%
  • Social Value: 10%
Published award criteria (3)
  • Quality
  • Cost
  • Social Value
Conditions of participation3
  • Economic & financial standing

    Suppliers must confirm their legal entity status and eligibility to contract in the United Kingdom.

    Suppliers must also meet the Carbon Reduction Plan requirements specified in Part 4 of the WPSQ. Suppliers who do not meet this requirement will be excluded.

    Financial standing will be assessed using the WPSQ in accordance with the principles of proportionality under the Procurement Act 2023. This assessment will include review of audited accounts (or equivalent evidence), financial ratios, turnover thresholds, and an independent credit check to confirm that suppliers have sufficient financial capacity and stability to deliver the framework requirements. Suppliers who do not meet the mandatory financial criteria or thresholds will be excluded unless they provide a suitable guarantor who meets the relevant requirements.

  • Technical & professional ability

    Suppliers must demonstrate relevant technical and professional capability to deliver digital, data and technology services.

    Assessment will be undertaken through the WPSQ, including four scored technical questions covering:

    • Relevant Experience
    • Technical and Professional Ability
    • Capacity and Resources
    • Sustainability and Innovation

    Each question includes a minimum threshold. Only suppliers meeting all thresholds will be considered. The 7 highest-scoring suppliers will be shortlisted and invited to tender.

  • Condition of participation

    Suppliers will be assessed using the Wales Procurement Specific Questionnaire (WPSQ).

    Stage 1 includes mandatory pass / fail checks (legal, financial, exclusion, and carbon reduction commitments) and four scored technical questions covering relevant experience, technical and professional ability, capacity and resources, and sustainability and innovation.

    Suppliers will be ranked on their total weighted score, and up to seven highest scoring suppliers will be invited to tender.

    shortlisting
What this means for your bid
  • Price carries 50 of 100 points: a 10% discount moves about 5 points. This one is won on the number: sharpen the price before polishing the prose.
  • “Contract Details Notice - Digital, Data and Technology (DDaT) Services…” is a framework: the contest is a place on its panel, up to 5 suppliers, not a single contract: call-offs may be direct or by further competition.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Competitive flexible procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Open framework scheme
Who may use the vehicle
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
18 Jul 2025, 10:06 BST
Last source update
31 Jul 2026, 17:55 BST
Award evaluation window
Submission end – 29 May 2026
Authority reference
57387
FTS notice number
2025/S 000-078212
Latest notice
Contract details notice (UK7)
Classification (CPV)
Business and management consultancy and related servicesComputer training servicesIT services: consulting, software development, Internet and support
Delivery area
Wales (UKL)
Official registry OCID
ocds-h6vhtk-0561e7 Find a Tender
Contract terms summary

Payment will be made within 30 days of receipt of a valid, undisputed invoice.

How it runs

The procedure comprises two stages:

Stage 1 - Invitation to Participate (Selection Stage)

Suppliers will complete the Wales Procurement Specific Questionnaire (WPSQ), assessing legal, financial and technical capability. Mandatory pass / fail criteria will apply.

Suppliers will also respond to scored technical questions assessing relevant experience, capability and alignment with NRW DDaT objectives.

NRW intends to shortlist up to 7 highest scoring suppliers to be invited to Stage 2.

Stage 2 - Invitation to Tender (Tender Stage)

Shortlisted suppliers will submit an initial tender response, including outline technical and commercial proposals.

Suppliers will also deliver a presentation to the evaluation panel (not scored) to support clarification and refinement during dialogue.

Structured dialogue and/or negotiation may then be undertaken with suppliers to refine requirements, proposed approaches, commercial models and innovation opportunities. Dialogue will be open, fair and transparent.

Following any dialogue, suppliers will be invited to submit final tenders based on the refined requirements and confirmed award criteria.

Final tenders will be evaluated to identify the Most Advantageous Tender, and up to five suppliers will be appointed to the framework.

Framework Reopening

The open framework will be reopened once during the term to maintain market alignment and capability. The further competition will occur approximately six months before the end of year 3, with the further open framework commencing at the start of year 4 and for the remaining 5 years. The maximum duration of the open framework will be 8 years.

Procedure Governance

NRW may adjust, merge or omit procedural elements where proportionate and necessary. Any changes will be communicated transparently and applied consistently in accordance with the Procurement Act 2023.

Review and risk notes
Risks

Risks to contract performance may arise from technological change, updates to digitial or cyber security standards, regulatory or policy changes, market or supplier instability, and shortages in specialist skills. Additional risks include changes to cloud or hosting environments, interoperability challenges, increased data governance requirements, dependency on external partners, operational resilience issues (such as cyber incidents or outages), and the impact of emerging technologies or funding changes. These risks will be managed through established framework governance.

How it was run

Official notice
Run through: Sell2Wales · Who buys & how to bid on Sell2Wales
Supplier login requiredElectronic submission allowedLanguage: EN, CY
Access & registration note: Free Wales registration; eTenderWales runs on Jaggaer
Requests to participate (first stage)
5 Jan 2026, 14:00 GMT
Appointment period ends
5 Jan 2026, 14:00 GMT
Clarification deadline
19 Dec 2025, 14:00 GMT
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en, cy
Supplier levy on call-offs (max %)

call-off levy · 5% of call-off value · The Framework includes a 5% supplier contribution mechanism linked to the value of Call-Off Contracts awarded through the Framework. Contributions will be ringfenced within the NRW DDaT Innovation Fund and used to support innovation, service improvement, emerging technology initiatives, skills development, and other activities that enhance the delivery of digital, data and technology outcomes for Natural Resources Wales.

Detailed submission instructions & authority contactsFrom official release

All submissions must be made electronically via the eTenderWales portal:

etenderwales.ukp.app.jaggaer.com/go/10812852019ACB05C8A6 ↗

Interested suppliers must register on the portal to access the procurement documents and submit responses.

No submissions will be accepted by email or post.

Suppliers should ensure their registration is active and that they are familiar with the eTenderWales system in advance of the submission deadline.

Any clarifications or communications must also be submitted through the secure messaging function within the eTenderWales portal.

Timeline

18 Jul 2025 → 31 Jul 2026 · 11 dates
  1. Planning notice published
    18 Jul 2025, 10:06 BST
  2. Market engagement399 days ago
    12 Sept 2025, 23:59 BST

    As part of early market engagement, Natural Resources Wales (NRW) is inviting suppliers to participate in a pre-market engagement (PME) exercise to inform the development of a future procurement for a DDaT Services Framework.

    Suppliers are encouraged to:

    • Review the PME pack and supporting information
    • Attend a virtual supplier briefing session
    • Complete a questionnaire via the Bravo portal; and
    • Express an interest in booking a 1:1 meeting with the project team

    The purpose of this engagement is to gather market insight, help shape our approach and ensure suppliers are aware of the upcoming opportunity. Participation is optional and does not form part of any formal evaluation, nor will it affect a supplier's ability to participate in the future procurement.

    To access the Pre-Market Engagement Pack which includes the Supplier Briefing Details:

    1. Register or log in to the eTenderWales portal:

    etenderwales.bravosolution.co.uk/web/login.shtml ↗

    1. Once logged in, follow the link below and select 'express interest' to access the PME pack directly:

    etenderwales.bravosolution.co.uk/go/5467812801981D80758B ↗

    Suppliers are encouraged to review the pack and submit responses to the PME Questionnaire via the Bravo portal by 17:00 on 18th August 2025.

    If you encounter issues accessing the system please contact the Bravo helpdesk at [email protected], or contact the Procurement Lead [email protected]

    TIMELINES

    PME Launch: 18th July 2025

    Supplier Briefing Session: 30th July 2025

    Deadline for Return of PME Questionnaires: 18th August 2025

    Optional 1-to-1 supplier meetings: May be arranged based on supplier interest and availability following submission of responses.

    Conclude PME: 12th September 2025

    Procurement launch (anticipated): October 2025

  3. Next notice expected380 days ago
    1 Oct 2025, 23:59 BST
  4. Tender notice published322 days ago
    28 Nov 2025, 15:53 GMT
  5. Clarification questions by301 days ago
    19 Dec 2025, 14:00 GMT
  6. Admission / appointment period ends284 days ago · period end, not a bid countdown
    5 Jan 2026, 14:00 GMT
  7. Award decision expected by140 days ago
    29 May 2026, 23:59 BST
  8. Contract starts138 days ago
    1 Jun 2026, 00:00 BST
  9. Assessment summaries sent100 days ago
    9 Jul 2026, 00:00 BST
  10. Standstill ends87 days ago
    21 Jul 2026, 23:59 BST
  11. Latest notice published77 days ago
    31 Jul 2026, 17:55 BST

Notice history

9 events · 5 releases on Find a Tender · since 18 Jul 2025
  1. Pipeline notice published
    18 Jul 2025, 10:06 BST
    UK1
  2. Preliminary market engagement notice published
    18 Jul 2025, 13:41 BST
    UK2
  3. Tender notice published
    28 Nov 2025, 15:53 GMT
    UK4
  4. Status changed to active
    28 Nov 2025, 15:53 GMT
  5. Procurement method changed
    28 Nov 2025, 15:53 GMT
  6. Contract award notice published
    9 Jul 2026, 13:43 BST
    UK6
  7. Status changed to complete
    9 Jul 2026, 13:43 BST
  8. Contract signature expected
    21 Jul 2026, 23:59 BST
    scheduled
  9. Contract details notice published
    31 Jul 2026, 17:55 BST
    UK7
Routine re-releases (5)
  • 2025-07: 2 releases · 18 Jul 2025, 18 Jul 2025

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 51 award · see the list ↓
Bids received 91 from SMEs
Contracts signed 1latest 21 Jul 2026
Awarded toValueDateStatus
CGI IT UK Limited, Informed Solutions Ltd., Mastek (UK) Ltd, Turner & Townsend Infrastructure Ltd, Version 1 Solutions LimitedDDaT Services Framework22 Jul 2026 – 21 Jul 2029£60,000,0003 Jul 2026Awarded

Contracts

Bid statistics published by the authority

BidsSMEVCSEValid bid range
9final-stage tenders10—

Contracting authority & participating public bodies

Natural Resources Wales

Contracting authorityPublic authority - central governmentWelsh devolved regulations apply GB-PPON: PBBR-3628-MPRN Welsh Government Offices Cathays Park , Cardiff, Wales, CF10 3NQContact name, email, phone

Framework contractors & participating bidders

5 commercial parties on the notice
  • CGI IT UK LimitedFramework contractorGB-PPON: PHYV-4665-PNTX 14th Floor, 20 Fenchurch Street, London, London, EC3M 3BYContact email
  • Informed Solutions LimitedFramework contractorGB-PPON: PNQB-3789-LLDX The Old Bank, Old Market Place, Altrincham, Cheshire, North West, WA14 4PAContact email
  • Mastek (UK) LtdFramework contractorGB-PPON: PWPZ-9495-MMZV 100 Brook Drive, Green Park, Reading, South East, RG2 6UJContact email
  • Turner & Townsend Infrastructure LimitedFramework contractorGB-PPON: PPLN-3754-XXMP Low Hall, Calverley Lane, Horsforth, Leeds, Yorkshire & Humber, LS18 4GHContact email
  • Version 1 Solutions LimitedFramework contractorGB-PPON: PXVJ-5323-ZYVM Suite 3d&E, Third Floor, Birmingham, West Midlands, B2 5DBContact email

Official documents & specifications (7)

Official links; attachments are not copied

Tender pack and attachments

  • Bidding documents and specificationstenderBidding documents and specificationsAccess: Procurement documents are available via the eTenderWales portal. Suppliers must be registered on the portal and must express an interest in the project in order to view the full suite of documents and to receive any updates or clarifications issued during the procurement. To participate: 1) Register or log in to the eTenderWales portal: https://etenderwales.ukp.app.jaggaer.com/web/login.shtml 2) Once logged in, select 'Express Interest' in this opportunity using the following link: https://etenderwales.ukp.app.jaggaer.com/go/10812852019ACB05C8A6 Following evaluation of Stage 1 submissions, shortlisted suppliers will receive the Invitation to Tender (ITT) and any associated documents via the same platform.
  • Bidding documents and specifications tenderBidding documents and specificationsInvitation to Participate (ITP), Wales Procurement Specific Questionnaire (WPSQ) and Draft Framework Terms

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Preliminary market engagement notice planningPreliminary market engagement noticeUK2Preliminary market engagement notice on Find a Tender
  • Pipeline notice planningPipeline noticeUK1Pipeline notice on Find a Tender