Official UK procurement notice
Digital ARC Solution · UK public procurement notice
Authority: Dumfries and Galloway Council (Local council)
What is being bought
Published requirement descriptionDumfries and Galloway Council are seeking bids for a digital alarm receiving centre (ARC) solution.
CPV: IT services: consulting, software development, Internet and support · Miscellaneous software package and computer systems · Software package and information systems · Software supply services · Software-related services
The lotProcurement structure
single lot · no lot value publishedLot #1This tender process is for participation in the Contract for a digital alarm receiving…AwardedRenewal
This tender process is for participation in the Contract for a digital alarm receiving centre (ARC) solution for Dumfries and Galloway Council. The contract is required due to the Openreach analogue switch off by December 2025 which has prompted Dumfries and Galloway Council to migrate its telecare service to a digital solution.
Digital ARC solution to be cloud-hosted via a Supplier as a Service (SaaS) platform.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published award criteria (2)
- Quality: 70
- Price: 30
- Economic & financial standing
- SPD (Scotland) Question 4B.5.1b and 4B.5.2 - INSURANCE REQUIREMENTS:
It is a requirement of the contracts to be procured that tenderers hold, or can commit to obtain prior to the commencement of any subsequently awarded contract, the types and levels of insurance are indicated below:
Employers’ Liability Insurance – statutory Five Million Pounds (5,000,000GBP) Sterling, each and every claim,
Public/Products Liability Insurance – Ten Million Pounds (10,000,000GBP) Sterling, each and every claim but in the aggregate for products; and
Professional Indemnity Insurance - Five Million Pounds (5,000,000GBP) Sterling, each and every claim, or, Ten Million Pounds (10,000,000GBP) Sterling in the annual aggregate.
Dumfries and Galloway Council understands that tenderers may wish to evidence the cover spread across multiple insurers, which would be acceptable.
- Technical & professional ability
Tenderers will be required to provide examples that demonstrate that they have the relevant experience to delivering services of a similar scope and scale to those detailed in this specification.
The tenderer MUST HOLD a UKAS (or equivalent) accredited independent third-party certificate of compliance in accordance with BSEN ISO 9001 (or equivalent).
OR
A documented policy regarding quality management. The policy must set out responsibilities for quality management demonstrating that the tenderer has and continues to implement a quality management policy that is authorized by their Chief Executive, or equivalent, and is periodically reviewed at a senior management level. The policy must be relevant to the nature and scale of the work to be undertaken and set out responsibilities for quality management throughout the organisation.
CYBER SECURITY
The Tenderer will need to be successfully listed on the Digital Telecare Security Assessment Scheme or be able to evidence a similar level of security accreditation in line with the requirements of the scheme.
- Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- No (one-off requirement)
- First published
- 12 Jul 2023, 15:56 BST
- Last source update
- 27 Oct 2023, 09:19 BST
- Award evaluation window
- 17 Aug 2023 – …
- Authority reference
DGCSC-0005- FTS notice number
2023/S 000-031712- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-03e143Find a Tender
- Electronic trading
- e-invoicing allowed · electronic ordering · electronic payment
Publisher note: (SC Ref:748640)
How it was run
Official notice- Submission deadline
- 17 Aug 2023, 12:00 BST
- Submission channel
- {"electronicSubmission"}
- Accepted languages
- en
- Bids opened
- 17 Aug 2023, 12:00 BST
Timeline
17 Aug 2023 → 15 Dec 2023 · 4 dates- Submission deadline17 Aug 2023, 12:00 BST
- Bids opened17 Aug 2023, 12:00 BST
- Notice published27 Oct 2023, 09:19 BST
- Bids must remain valid until15 Dec 2023, 23:59 GMT
Notice history
1 event · 2 releases on Find a Tender- Status changed to complete27 Oct 2023, 09:19 BST
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Tunstall Healthcare (UK) Limited | £173,600 † | — | Awarded |
Contracts
Contract 031712-2023-DGCSC-0005-1 · Tunstall Healthcare (UK) Limited
- Signed
- 25 Oct 2023
- Value
- £173,600
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 6bids · 6 electronic · 6 from abroad | 0 | — | — |
Contracting authority & participating public bodies
Dispute resolution & review bodies
- Dumfries Sheriff CourtReview body
Bidders & participating suppliers
1 commercial party on the notice- Tunstall Healthcare (UK) LimitedAwarded supplier
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.