Find a TenderClosed
Published 2 Dec 2021, 10:45 GMT

Official UK procurement notice

Dental eReferral Management System

Official notice

Authority: Digital Health & Care Wales (Central government)

GoodsOpen procedure
Published estimate£2,250,000exc. VAT
Submissions closed 2 Mar 2022
Next notice expected 26 Jan 2022

What is being bought

Published requirement description

The aim of the Dental E-Referral Management System ("DRMS") is to manage the appropriate clinical demand and allocation of referrals to specialist dental services across NHS Wales via a web based national platform.

The average referral activity for Wales is approximately 60,000 referrals per year. This is for all specialties and is the expected volume to be managed by a Dental E-Referral Management Service provider.

DRMS will serve to provide 3 main functions:

  • To provide an outward-facing service with a central hub to receive and process referrals
  • Work with locally identified clinical triage’s to process dental referrals for all dental specialties, ensuring referrals are received by the

most appropriate clinical services across Wales

  • To maintain a comprehensive and robust referral data set that will be analysed and presented in regular reports. This will provide intelligence about quality assurance, clinical referral behaviors and clinical pathway outcomes.
  • Recurrence: Estimated timing for further notices to be published: January 2027 if the optional extension is exercised

CPV: Clinical information system · IT software package · Patient-administration system · Software package and information systems

The lotProcurement structure

single lot · no lot value published
Lot #1This procurement has been issued by Digital Health and Care Wales , in connection with…Renewal

This procurement has been issued by Digital Health and Care Wales , in connection with the Open Procedure, as set out in Regulation 27 of the Public Contract Regulations 2015 (PCR15), for the procurement of a Dental eReferral Management System.

The aim of a referral management system is to manage clinical demand and allocation of referrals, with valid need, to specialist dental services. Such services include all dental specialties and pathways across primary and secondary care.

Referral Management Systems provide invaluable, timely data on patient need to support decision making for service planning and pathway development, as well as for assessment and reporting on referral quality and source.

The average referral activity for Wales on an annual basis is approximately 60,000 and is the expected volume to be managed by a Dental E-Referral Management Service (DRMS) provider.

Referrals will be received from:

  • General Dental Practitioners within Wales

-General Dental Practitioners outside bordering Wales, whose patients are registered with a GP within Wales

  • Other dental providers (including private practitioners and community dental services referring into NHS services)
Delivery: Wales · Various sites across NHS Wales
Extensions: The option to extend the contract for a period of a further twenty four (24) months in minimum increments of twelve (12) months. · The anticipated initial agreement period will be four (4) years with the capacity (at the Awarding Authority’s sole discretion) to extend for a period of a further twenty four (24) months in increments of not fewer than twelve (12) months.Variant bids: not allowed

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Goods
Notice status
Closed
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement

Yes · Estimated timing for further notices to be published:

January 2027 if the optional extension is exercised

First published
2 Dec 2021, 10:45 GMT
Last source update
26 Jan 2022, 09:44 GMT
Award evaluation window
2 Mar 2022 – …
Authority reference
P451.01
FTS notice number
2022/S 000-002262
Classification (CPV)
Clinical information systemIT software packagePatient-administration systemSoftware package and information systems
Delivery area
Wales (UKL)
Official registry OCID
ocds-h6vhtk-02fc54 Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment

Publisher note: All responses must meet the criteria outlined in the Single Procurement Document (SPD). The Contracting Authority reserves the right to award the contract in whole, in part or annul the tendering process and not award any contract. The Contracting Authority will not accept SPD questionnaires and completed tender documents after the stated closing date. All documents to be priced in sterling and all payments made in sterling. The tendering process will be undertaken via electronic means using the Bravo e-tendering system https://etenderwales.bravosolution.co.uk Instructions on how to participate in this tender opportunity: To complete your response, please access the tender documents via the Bravo ETenderWales portal reference: project_48950 Dental eReferral Management System ("DRMS"). ITT Code 92507 Instructions: Register your company on the eSourcing portal (this is only required once). Browse to the eSourcing portal: https://etenderwales.bravosolution.co.uk and click the link to register — Accept the terms and conditions and click "continue" — Enter your correct business and user details — Note the username you chose and click "save" when complete — You will shortly receive an email with your unique password (please keep this secure). 2. Express an Interest in the tender — Log in to the portal with the username/password — Click the "PQQs/ITTs open to all" suppliers" link.(these are pre-qualification questionnaires or invitations to tender open to any registered supplier)—Click on the relevant PQQ/ITT to access the content— Click the "express interest" button at the top of the page — This will move the PQQ/ITT in to your "my PQQs/myITTs" page.(this is a secure area reserved for your projects only)—You can now access any attachments by clicking "buyer attachments "in the "PQQ/ITT details" box 3. Responding to the tender —Click "my response "under "PQQ/ITT details", you can choose to "create response "or to "decline to respond"(please give a reason if declining)—You can now use the "messages" function to communicate with the buyer and seek any clarification — Note the deadline for completion, then follow the on screen instructions to complete the PQQ/ITT—There may be a mixture of online & offline actions for you to perform(there is detailed online help available)You must then submit your reply using the "submit response" button at the top of the page. If you require any further assistance please consult the online help or contact the eTendering helpdesk. NOTE: The authority is using eTenderwales to carry out this procurement process. To obtain further information record your interest on Sell2Wales at https://www.sell2wales.gov.wales. NOTE: The authority is using eTenderwales to carry out this procurement process. To obtain further information record your interest on Sell2Wales at https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=117714 (WA Ref:117714) The buyer considers that this contract is suitable for consortia.

How it was run

Official notice
Run through: Jaggaer · Who buys & how to bid on Sell2Wales
Supplier login requiredLanguage: EN
Access & registration note: Free; latest Chrome/Edge/Firefox only — corporate browsers fail

Tender documents are also served through a separate tool: https://etenderwales.bravosolution.co.uk/ ↗

Submission deadline
2 Mar 2022, 12:00 GMT
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bids opened
2 Mar 2022, 12:00 GMT
Detailed submission instructions & authority contactsFrom official release

Timeline

26 Jan 2022 → 10 Jun 2022 · 5 dates
  1. Next notice expected
    26 Jan 2022
  2. Notice published
    26 Jan 2022, 09:44 GMT
  3. Submission deadline
    2 Mar 2022, 12:00 GMT
  4. Bids opened
    2 Mar 2022, 12:00 GMT
  5. Bids must remain valid until
    10 Jun 2022, 23:59 BST

Notice history

3 events · 2 releases on Find a Tender · since 26 Jan 2022
  1. Status changed to active
    26 Jan 2022, 09:44 GMT
  2. Procurement method changed
    26 Jan 2022, 09:44 GMT
  3. Deadline published: 2 Mar 2022, 12:00 GMT
    26 Jan 2022, 09:44 GMT

Contracting authority & participating public bodies

Digital Health and Care Wales

Contracting authorityCentral GovernmentBody governed by public lawHealth Ty Glan yr Afon, 21 Cowbridge Road East, Cardiff, UK, CF11 9ADContact email, phone Published organisation website ↗

Dispute resolution & review bodies

  • High CourtReview body LondonContact phone

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.