Find a TenderAwardedContract details notice
Published 10 Sept 2025, 11:50 BST

Official UK procurement notice

Dementia Information and Advice Service

Official notice

Authority: Warwickshire County Council (Local council)

ServicesOpen procedureAbove thresholdLight touch regimeSME suitableVCSE suitable
Published estimate£1,414,450≈ £471k / year · £1,697,340 inc. VAT15.7% below published estimate
Submissions closed 14 Oct 2025awarded 9 Dec 2025
Awarded to Alzheimer's Society
Contract term 3 yrsends 31 Mar 2029 · up to 31 Mar 2031 with extensions · starts 1 Apr 2026

What is being bought

Published requirement description

Please note: In the Contract Award Notice 2025/S 000-080864 reference was made in the procurement description to Dementia Day Opportunities Service ref 0010, this was incorrect and should have read as Dementia Information and Advice as detailed below.

Warwickshire County Council (the Council) has commissioned a single provider to deliver a dementia information and advice service.

Warwickshire County Council supports a large and growing population of people living with dementia. These individuals and their families often require support, information, and advice to help guide them through the pathway to receive a diagnosis and navigate the pathways for assistance, support, and advice. This is acknowledged to be a high-risk area for the system with negative impact on non-elective admissions, carer breakdown, and

increased permanent admissions to residential and/ or nursing care.

The service will provide early intervention and preventative support through:

  • Offering a Warwickshire based team of specialist dementia advisers
  • A single point of access to information and advice following a diagnosis of dementia or to those going through the diagnostic journey
  • Signposting to support services available
  • Empowering healthier lifestyle choices to prevent cognitive decline
  • Practical and low-level emotional support to promote greater emotional resilience
  • Support access to peer-led group support
  • Delivery of information around dementia awareness and coping strategies for informal carers

This was an open procedure to commission a dementia information and advice service within Warwickshire.

During the course of the contract period the range and scope of these services may be subject to modification and variation to meet the changing needs and requirements of the Council, potential changes in legislation and the changing demands placed on the Council by its customers.

  • The authority expects to re-tender this requirement around 2 Sept 2030, 23:59 BST.
  • No preliminary market engagement: The market testing was conducted in March 2024 prior to the new Procurement Act coming into force therefore no market engagement notice has been published in connection with the preliminary market engagement exercise.

CPV: Other community, social and personal services

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 3 yrsSMEVCSEPublished value£1,414,450
Contract period: 1 Apr 2026 – 31 Mar 2029 (3 yrs) · up to 31 Mar 2031 with extensionsValue: £1,414,450 exc. VAT · £1,697,340 inc. VAT
Delivery: West MidlandsEligibility: SME eligibleVCSE eligible
Extensions: The initial contract term will be for 3 years however the Council reserves the right to extend the contract by further periods not exceeding 24 months (24 being the maximum available extension period) at the discretion of the Council based on the contract performance of the successful applicant and available funding.
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    As detailed n the tender documentation

  • Technical & professional ability

    As detailed ni the tenderdocumentation.

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 60%Price: 40%
Published award criteria (2)
  • Quality
  • Price
Conditions of participation2
  • Economic & financial standing

    As detailed n the tender documentation

  • Technical & professional ability

    As detailed ni the tenderdocumentation.

What this means for your bid
  • Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Light touch regime
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Yes · next expected 2 Sept 2030
First published
10 Sept 2025, 11:50 BST
Last source update
20 Jan 2026, 09:58 GMT
Award evaluation window
Submission end – 28 Nov 2025
Authority reference
23445
FTS notice number
2025/S 000-055316
Latest notice
Contract details notice (UK7)
Classification (CPV)
Other community, social and personal services
Delivery area
West Midlands (UKG13)
Official registry OCID
ocds-h6vhtk-059769 Find a Tender
Review and risk notes
Risks

Contract risks are detailed in the Invitation to Tender documents.

How it was run

Official notice
Run through: In-tend · Who buys & how to bid on In-tend
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · one account per buying organisation's portal · reCAPTCHA on signup
Submission deadline
14 Oct 2025, 12:00 BST
Clarification deadline
1 Oct 2025, 12:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Warwickshire County Council will be using its e-tendering system (CSW-JETS) for the administration of this procurement process. Providers must register with the system to be able to express an interest and download documents. The web address for CSW-JETS is:

in-tendhost.co.uk/csw-jets/aspx/Home ↗

Registration and use of CSW-JETS is free.

All correspondence or clarifications relating to this procurement must be via the CSWJETS correspondence function. If you are having trouble registering with CSW-JETS please email us at: [email protected]

Providers must register on CSW-JETS and express an interest in this project and be able to correspond with us about this procurement.

Timeline

10 Sept 2025 → 1 Apr 2026 · 7 dates
  1. Tender notice published
    10 Sept 2025, 11:50 BST
  2. Clarification questions by385 days ago
    1 Oct 2025, 12:00 BST
  3. Submission deadline372 days ago
    14 Oct 2025, 12:00 BST
  4. Award decision expected by327 days ago
    28 Nov 2025, 23:59 GMT
  5. Assessment summaries sent317 days ago
    9 Dec 2025
  6. Latest notice published275 days ago
    20 Jan 2026, 09:58 GMT
  7. Contract starts204 days ago
    1 Apr 2026, 00:00 BST

Notice history

5 events · 3 releases on Find a Tender · since 10 Sept 2025
  1. Tender notice published
    10 Sept 2025, 11:50 BST
    UK4
  2. Contract award notice published
    9 Dec 2025, 08:31 GMT
    UK6
  3. Status changed to complete
    9 Dec 2025, 08:31 GMT
  4. Contract details notice published
    20 Jan 2026, 09:58 GMT
    UK7
  5. Contract signature expected
    2 Feb 2026, 23:59 GMT
    scheduled

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £1,192,0151 award exc. VAT
Bids received 31 from SMEs
Contracts signed 1latest 14 Jan 2026
Awarded toValueDateStatus
Alzheimer's SocietyVCSEDementia day Opportunities Service1 Apr 2026 – 31 Mar 2029 · up to 31 Mar 2031Extensions: The initial contract term will be for 3 years however the Council reserves the right to extend the contract by further periods not exceeding 24 months (24 being the maximum available extension period) at the discretion of the Council based on the contract performance of the successful applicant and available funding.£1,192,0159 Dec 2025Awarded

Contracts

  • Contract 1 · Alzheimer's SocietyVCSE

    Signed
    14 Jan 2026
    Value
    £1,192,015
    Period
    1 Apr 2026 – 31 Mar 2029 · up to 31 Mar 2031 with extensions
    Status
    active
    Extensions
    The initial contract term will be for 3 years however the Council reserves the right to extend the contract by further periods not exceeding 24 months (24 being the maximum available extension period) at the discretion of the Council based on the contract performance of the successful applicant and available funding
    Options
    Changes resulting in development or innovation required by the specification and changes as a result of the contract risks identified in the tender.

Bid statistics published by the authority

BidsSMEVCSEValid bid range
3final-stage tenders · 6 at stage one10—

Contracting authority & participating public bodies

Warwickshire County Council

Contracting authorityPublic authority - sub-central government GB-PPON: PDTN-5446-NMXW Shire Hall, Warwick, West Midlands, CV34 4SAContact email

Bidders & participating suppliers

1 commercial party on the notice
  • ALZHEIMER'S SOCIETYAwarded supplierGB-COH: 02115499GB-PPON: PBBQ-5879-LVVJ 43-44 Crutched Friars, London, London, EC3N 2AEContact email

Official documents & specifications (4)

Official links; attachments are not copied

Tender pack and attachments

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender