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active
Official procurement procedure

Customer Survey Services

Customer satisfaction survey
Customer survey services
Survey conduction services
+1 more
UK
Published value
Not published
Submission deadline 28 Mar 2022, 10:00 BST
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: Home Group: "Customer Survey Services". Published status: active. Published value: Value not published. 1 published lot. Recorded submission deadline: 28 Mar 2022, 10:00 BST. See the official notice for participation instructions.
Contracting AuthorityHome GroupScope & CategoriesNot publishedSubmission Window
Closed
28 Mar 2022, 10:00 BST
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: Home Group
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for Home Group. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
5Bids / Report (median)
0% of reports have one bid · Mean: 6.3 bids
Supplier ConcentrationHigh Concentration
KPMG LLPTop vendor: 100% of attributable value
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 13 active published awards; 13 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Historical Awarded Suppliers in this Category (CPV 79):
Supplier NameHistoric AwardsAttributable ValueAvg. Price Discount
KPMG LLP1 win£400,000—
Procedure terms
Contracting AuthorityHome Group
Procedure methodNot published
Procurement categoryNot published
Statusactive
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published22 Feb 2022, 10:23 GMT
Last source update22 Feb 2022, 10:23 GMT
Recurring procurementNo
ClassificationCustomer satisfaction survey, Customer survey services, Survey conduction services, Telephone survey services
Delivery area
UK
OCIDocds-h6vhtk-0319df
What is being bought
This contract is for customer survey telephone and postal Services to support Home Groups customer feedback programme. A regular schedule of daily, weekly and monthly surveys with ad-hoc surveys for which reasonable notice of volumes and timings will be provided by us. Further details of our requirements can be found on www.housingprocurement.com
What changed
From the official release history
  1. Status changed to active
    22 Feb 2022, 10:23 GMT
  2. Official notice release published
    22 Feb 2022, 10:23 GMT
  3. Submission deadline changed to 28 Mar 2022, 10:00 BST
    22 Feb 2022, 10:23 GMT
  4. Buyer information updated
    22 Feb 2022, 10:23 GMT
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    active
    Published valueNot published
    This contract is for customer survey telephone and postal Services to support Home Groups customer feedback programme. A regular schedule of daily, weekly and monthly surveys with ad-hoc surveys for which reasonable notice of volumes and timings will be provided by us. Further details of our requirements can be found on www.housingprocurement.com
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    22 Feb 2022, 10:23 GMT
  2. Submission deadline
    28 Mar 2022, 10:00 BST
Commercial outcome and competition
AwardsNo award published
ContractsNo contract published
Bid statisticsNo aggregate bid statistics published
Buyer and organisations in this procedure

Home Group

Contracting authority GB-FTS-3728
View buyer profile
Documents (0)
Official links; attachments are not copied
No data
No linked documents are published
Related procedures (0)
No data
No related procedures published