Customer Solution Transformation - SSE Airtricity

{
  "id": "021636-2022",
  "tag": [
    "tender"
  ],
  "date": "2022-08-05T18:33:22+01:00",
  "ocid": "ocds-h6vhtk-03598a",
  "buyer": {
    "id": "GB-COH-N/A",
    "name": "SSE SERVICES PLC"
  },
  "tender": {
    "id": "2159",
    "lots": [
      {
        "id": "1",
        "value": {
          "amount": 50000000,
          "currency": "GBP"
        },
        "status": "active",
        "options": {
          "description": "3x1 additional optional years"
        },
        "renewal": {
          "description": "3x12 months additional optional.\nPlease note the estimated Value above is for indicative purposes only covering the Full proposed Framework Term plus 3 additional optional years (8 Years Total)."
        },
        "hasOptions": true,
        "hasRenewal": true,
        "description": "SSE Airtricity are transforming its business with ambition to becoming the leading digital energy company on the island of Ireland. Key to this ambition is the transformation of business operations delivering a lower energy cost to our customers though the implementation of technologies that will deliver best in class customer experience, industry leading cost to serve, and providing the foundation for future products and services. These services will include energy, energy management, energy services and digital services; helping customers on the journey to Net Zero.  This notice opportunity is for the selection of a partner to deliver the necessary technology and business change, by replacing existing business systems and processes, including CRM, billing, sales, marketing and customer portal alongside the transformation to a new target operating model. For details of the full requirement visit;\nhttps://sse.app.jaggaer.com/esop/guest/go/opportunity/detail?opportunityId=341",
        "contractPeriod": {
          "durationInDays": 1800
        },
        "submissionTerms": {
          "variantPolicy": "notAllowed"
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKN"
          }
        ],
        "additionalClassifications": [
          {
            "id": "48200000",
            "scheme": "CPV",
            "description": "Networking, Internet and intranet software package"
          },
          {
            "id": "48800000",
            "scheme": "CPV",
            "description": "Information systems and servers"
          },
          {
            "id": "72222300",
            "scheme": "CPV",
            "description": "Information technology services"
          },
          {
            "id": "72224000",
            "scheme": "CPV",
            "description": "Project management consultancy services"
          },
          {
            "id": "72227000",
            "scheme": "CPV",
            "description": "Software integration consultancy services"
          },
          {
            "id": "72250000",
            "scheme": "CPV",
            "description": "System and support services"
          },
          {
            "id": "72322000",
            "scheme": "CPV",
            "description": "Data management services"
          },
          {
            "id": "72500000",
            "scheme": "CPV",
            "description": "Computer-related services"
          },
          {
            "id": "72600000",
            "scheme": "CPV",
            "description": "Computer support and consultancy services"
          }
        ]
      }
    ],
    "title": "Customer Solution Transformation - SSE Airtricity",
    "value": {
      "amount": 50000000,
      "currency": "GBP"
    },
    "status": "active",
    "legalBasis": {
      "id": "32014L0025",
      "scheme": "CELEX"
    },
    "description": "SSE Airtricity are transforming its business with ambition to becoming the leading digital energy company on the island of Ireland. Key to this ambition is the transformation of business operations delivering a lower energy cost to our customers though the implementation of technologies that will deliver best in class customer experience, industry leading cost to serve, and providing the foundation for future products and services. These services will include energy, energy management, energy services and digital services; helping customers on the journey to Net Zero.  This notice opportunity is for the selection of a partner to deliver the necessary technology and business change, by replacing existing business systems and processes, including CRM, billing, sales, marketing and customer portal alongside the transformation to a new target operating model. For details of the full requirement documents visit;\nhttps://sse.app.jaggaer.com/esop/guest/go/opportunity/detail?opportunityId=341",
    "tenderPeriod": {
      "endDate": "2022-09-12T15:00:00+01:00"
    },
    "contractTerms": {
      "performanceTerms": "See requirements at \nhttps://sse.app.jaggaer.com/esop/guest/go/opportunity/detail?opportunityId=341"
    },
    "hasRecurrence": false,
    "classification": {
      "id": "72000000",
      "scheme": "CPV",
      "description": "IT services: consulting, software development, Internet and support"
    },
    "submissionTerms": {
      "languages": [
        "en"
      ],
      "bidValidityPeriod": {
        "durationInDays": 180
      }
    },
    "submissionMethod": [
      "written"
    ],
    "otherRequirements": {
      "reductionCriteria": "See requirements at \nhttps://sse.app.jaggaer.com/esop/guest/go/opportunity/detail?opportunityId=341"
    },
    "procurementMethod": "selective",
    "selectionCriteria": {
      "criteria": [
        {
          "type": "suitability",
          "appliesTo": [
            "supplier"
          ],
          "description": "See requirements at \nhttps://sse.app.jaggaer.com/esop/guest/go/opportunity/detail?opportunityId=341"
        },
        {
          "type": "economic",
          "minimum": "See requirements at \nhttps://sse.app.jaggaer.com/esop/guest/go/opportunity/detail?opportunityId=341",
          "appliesTo": [
            "supplier"
          ],
          "description": "See requirements at \nhttps://sse.app.jaggaer.com/esop/guest/go/opportunity/detail?opportunityId=341"
        },
        {
          "type": "technical",
          "minimum": "See requirements at \nhttps://sse.app.jaggaer.com/esop/guest/go/opportunity/detail?opportunityId=341",
          "appliesTo": [
            "supplier"
          ],
          "description": "See requirements at \nhttps://sse.app.jaggaer.com/esop/guest/go/opportunity/detail?opportunityId=341"
        }
      ]
    },
    "mainProcurementCategory": "services",
    "submissionMethodDetails": "SSE Services, GenesisTender@sse.com, N/A, United Kingdom. NUTS code: UKN. Sarah Goodman, GenesisTender@sse.com, https://www.GenesisTender@sse.com",
    "procurementMethodDetails": "Negotiated procedure with prior call for competition"
  },
  "parties": [
    {
      "id": "GB-COH-N/A",
      "name": "SSE SERVICES PLC",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKN",
        "locality": "READING",
        "postalCode": "RG13JH",
        "countryName": "United Kingdom",
        "streetAddress": "43 Forbury Road"
      },
      "details": {
        "url": "https://sse.app.jaggaer.com/esop/guest/go/opportunity/detail?opportunityId=341",
        "classifications": [
          {
            "scheme": "TED_CE_ACTIVITY",
            "description": "IT Services"
          }
        ]
      },
      "identifier": {
        "id": "N/A",
        "scheme": "GB-COH",
        "legalName": "SSE SERVICES PLC"
      },
      "contactPoint": {
        "url": "https://sse.app.jaggaer.com/esop/guest/go/opportunity/detail?opportunityId=341",
        "name": "Sarah Goodman",
        "email": "Sarah.goodman@sse.com",
        "telephone": "+44 01738342321"
      }
    },
    {
      "id": "GB-FTS-60792",
      "name": "GenesisTender@sse.com",
      "roles": [
        "processContactPoint"
      ],
      "address": {
        "region": "UKN",
        "locality": "na",
        "countryName": "United Kingdom"
      },
      "details": {
        "url": "https://www.GenesisTender@sse.com"
      },
      "identifier": {
        "legalName": "GenesisTender@sse.com"
      },
      "contactPoint": {
        "name": "Sarah Goodman",
        "email": "GenesisTender@sse.com"
      }
    },
    {
      "id": "GB-FTS-60793",
      "name": "SSE",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "Reading",
        "countryName": "United Kingdom"
      },
      "identifier": {
        "legalName": "SSE"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}