Lot 1
Melton Borough Council direct awarded via the G Cloud 14 CCS framework the contract for creating and managing the CRM system for the authority.
Award criteria
price
Buyer: Melton Borough Council →
Melton Borough Council direct awarded via the G Cloud 14 CCS framework the contract for creating and managing the CRM system for the authority.
UKF22
Melton Borough Council direct awarded via the G Cloud 14 CCS framework the contract for creating and managing the CRM system for the authority.
Award criteria
price
| Item | Category | Quantity |
|---|---|---|
| 1 | Software package and information systems | Not published |
Benchmarked against retained Find a Tender procedures with CPV division 48. The category anchor is Software package and information systems (48000000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.
| Comparison set | Procedures | Reported bids per procedure | Named award suppliers | Price evidence |
|---|---|---|---|---|
| Market: CPV division 48 | 2,576 | 1 median · 6.1 average (784 of 2,576 with a bid count) | 1.5 average (850 of 2,576 with named award suppliers) | Not published |
| Same buyer | 0 | Not published | Not published | Not published |
| Delivery region: UKF22 | 2 | 3 median · 3 average (1 of 2 with a bid count) | 1 average (1 of 2 with named award suppliers) | Not published |
“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.
Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.
No planning milestones published.
No linked framework, prior procurement or reprocurement published.
No documents are published in the current source record.
Diagnostic view. “Not published” means this current release does not provide a value.
| OCID | ocds-h6vhtk-05fa8c |
|---|---|
| Latest release ID | 084985-2025 |
| Latest release timestamp | Fri Dec 19 2025 14:48:47 GMT+0000 (Coordinated Universal Time) |
| Source | find-a-tender |
| Official notice URL | Not published |
| Tender status | complete |
| Procurement method | limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Main procurement category | services |
| Above threshold | Not published |
| Legal basis | 32014L0024 |
| Tender period: start | Not published |
| Tender period: end | Not published |
| Expression of interest deadline | Not published |
| Enquiry deadline | Not published |
| Award period: start | Not published |
| Award period: end | Not published |
| Submission method details | Not published |
| Submission languages | Not published |
| Electronic catalogue policy | Not published |
| Total tender value | Not published |
| Tender lots in source | 1 |
| Tender items in source | 1 |
| Tender documents in source | 0 |
| Awards in latest release | 1 |
| Contracts in latest release | 1 |
| Parties in latest release | 3 |
| Date | Event | Reference |
|---|---|---|
| 19 Dec 2025 | award, contract | 084985-2025 |
Unmodified official OCDS data retained by Tenderline for this procurement process.
{
"id": "084985-2025",
"tag": [
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"contract"
],
"bids": {
"statistics": [
{
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}
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},
"date": "2025-12-19T14:48:47Z",
"ocid": "ocds-h6vhtk-05fa8c",
"buyer": {
"id": "GB-FTS-140051",
"name": "Melton Borough Council"
},
"awards": [
{
"id": "084985-2025-1-1",
"title": "Customer Services CRM System",
"status": "active",
"suppliers": [
{
"id": "GB-COH-05733146",
"name": "IEG4 Limited"
}
],
"relatedLots": [
"1"
]
}
],
"tender": {
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{
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"description": "Melton Borough Council direct awarded via the G Cloud 14 CCS framework the contract for creating and managing the CRM system for the authority.",
"awardCriteria": {
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{
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}
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}
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],
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}
],
"additionalClassifications": [
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],
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}
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{
"id": "GB-FTS-140051",
"name": "Melton Borough Council",
"roles": [
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"address": {
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"locality": "Melton Mowbray",
"postalCode": "LE131GH",
"countryName": "United Kingdom",
"streetAddress": "Parkside"
},
"details": {
"url": "http://www.melton.gov.uk",
"classifications": [
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},
"identifier": {
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"noIdentifierRationale": "notOnAnyRegister"
},
"contactPoint": {
"name": "Charlotte Highcock",
"email": "chighcock@melton.gov.uk"
}
},
{
"id": "GB-COH-05733146",
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"roles": [
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"address": {
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"postalCode": "M15 4PY",
"countryName": "United Kingdom",
"streetAddress": "Christian Douglass Accountants Limited 2 Jordan Street, Knott Mill,"
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}
],
"language": "en",
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{
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"value": {
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"currency": "GBP"
},
"status": "active",
"awardID": "084985-2025-1-1",
"dateSigned": "2025-07-22T00:00:00+01:00"
}
],
"initiationType": "tender"
}{
"id": "084985-2025",
"tag": [
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],
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"measure": "bids",
"relatedLot": "1"
}
]
},
"date": "2025-12-19T14:48:47Z",
"ocid": "ocds-h6vhtk-05fa8c",
"buyer": {
"id": "GB-FTS-140051",
"name": "Melton Borough Council"
},
"awards": [
{
"id": "084985-2025-1-1",
"title": "Customer Services CRM System",
"status": "active",
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{
"id": "GB-COH-05733146",
"name": "IEG4 Limited"
}
],
"relatedLots": [
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],
"tender": {
"id": "MBC-1098",
"lots": [
{
"id": "1",
"status": "cancelled",
"hasOptions": false,
"description": "Melton Borough Council direct awarded via the G Cloud 14 CCS framework the contract for creating and managing the CRM system for the authority.",
"awardCriteria": {
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}
]
}
}
],
"items": [
{
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"deliveryAddresses": [
{
"region": "UKF22"
}
],
"additionalClassifications": [
{
"id": "48000000",
"scheme": "CPV",
"description": "Software package and information systems"
}
]
}
],
"title": "Customer Services CRM System",
"status": "complete",
"coveredBy": [
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],
"legalBasis": {
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},
"description": "Melton Borough Council direct awarded via the G Cloud 14 CCS framework the contract for creating and managing the CRM system for the authority.",
"classification": {
"id": "72000000",
"scheme": "CPV",
"description": "IT services: consulting, software development, Internet and support"
},
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"procurementMethodRationaleClassifications": [
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{
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"name": "Melton Borough Council",
"roles": [
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"locality": "Melton Mowbray",
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"countryName": "United Kingdom",
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"identifier": {
"legalName": "Melton Borough Council",
"noIdentifierRationale": "notOnAnyRegister"
},
"contactPoint": {
"name": "Charlotte Highcock",
"email": "chighcock@melton.gov.uk"
}
},
{
"id": "GB-COH-05733146",
"name": "IEG4 Limited",
"roles": [
"supplier"
],
"address": {
"region": "UKF22",
"locality": "Manchester",
"postalCode": "M15 4PY",
"countryName": "United Kingdom",
"streetAddress": "Christian Douglass Accountants Limited 2 Jordan Street, Knott Mill,"
},
"details": {
"scale": "sme"
},
"identifier": {
"id": "05733146",
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"legalName": "IEG4 Limited"
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},
{
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],
"address": {
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"postalCode": "LE13 1GH",
"countryName": "United Kingdom"
},
"identifier": {
"legalName": "Welland Procurement"
}
}
],
"language": "en",
"contracts": [
{
"id": "084985-2025-1-1",
"title": "Customer Services CRM System",
"value": {
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"currency": "GBP"
},
"status": "active",
"awardID": "084985-2025-1-1",
"dateSigned": "2025-07-22T00:00:00+01:00"
}
],
"initiationType": "tender"
}