Customer Service Training · UK public procurement notice

Official notice

Authority: NHS Blood and Transplant (Central government)

Below threshold - limited competition

Sectors: Business Services & Consultancy (79) Delivery: Delivery location not published

Awarded value£75,000published contract · exc. VAT

Awarded 3 Nov 2026

Awarded to Capita Business Services Ltd

Notice summaryFrom the published notice

Customer Service Training across a 3 month period for NHSBT.

What is being bought

Published requirement description

Customer Service Training across a 3 month period for NHSBT

The lotProcurement structure

single lot · no lot value published

Lot #1Awarded

79342300 Customer services

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 1

Awarded value £75,0001 contract exc. VAT

Contracts signed 1latest 3 Nov 2026

Awarded to	Value	Date	Status
Capita Business Services Ltd	£75,000 †	—	Awarded

Contracts

Customer Training Service for NHSBT · Capita Business Services Ltd
Signed
3 Nov 2026
Value
£75,000
Period
3 Nov 2026 – 11 Oct 2027
Status
active

Procedure terms & legal framework

From the official record

Procedure method: Below threshold - limited competition
Legal basis: UKPGA · 2023/54 Procurement Act 2023
Notice status: Awarded
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Competitive procedure
GPA / WTO covered: Unspecified in notice
Recurring procurement: Unspecified in notice
First published: 5 Nov 2026, 13:05 GMT
Last source update: 5 Nov 2026, 13:05 GMT
Authority reference: C467110
FTS notice number: 2026/S 000-105176
Latest notice: Contract details notice (UK7)
Delivery area: Not published
Official registry OCID: ocds-h6vhtk-07b400 Find a Tender

Notice history

1 event · 1 release on Find a Tender

Contract details notice published
5 Nov 2026, 13:05 GMT
UK7

Contracting authority & participating public bodies

NHS Blood and Transplant

Contracting authorityPublic authority - central government GB-PPON: PDBY-6395-VWBP 500 North Bristol Park, Filton, Bristol, South West, BS34 7QHContact email

Bidders & participating suppliers

1 commercial party on the notice

Capita Buisness ServicesAwarded supplierGB-COH: 02299747 First Floor, 2 Kingdom Street, Paddington,, LONDON, London, W2 6BDContact email

Official documents & specifications (1)

Official links; attachments are not copied

Notices published for this procedure

Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender5 Nov 2026, 13:05 GMT