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Customer Relationship Management (CRM) and a Marketing Automation platform

Customer Relation Management software development services
Published value
£3,618,000
Submission deadline 17 Apr 2026, 12:00 BST
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: Prifysgol Bangor / Bangor University: "Customer Relationship Management (CRM) and a Marketing Automation platform". Published status: active. Published value: £3,618,000. 1 published lot. Recorded submission deadline: 17 Apr 2026, 12:00 BST. See the official notice for participation instructions.
Contracting AuthorityPrifysgol Bangor / Bangor UniversityScope & CategoriesNot publishedSubmission Window
Closed
17 Apr 2026, 12:00 BST
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)£3,618,000
Bidder Intelligence · Authority Profile: Prifysgol Bangor / Bangor University
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for Prifysgol Bangor / Bangor University. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
3.9Bids / Report
20% of reports have one bid
Supplier ConcentrationHigh Concentration
Cadnant Group LtdTop vendor: 54.5% of attributable value
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 32 active published awards; 10 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Historical Awarded Suppliers With This Authority:
Supplier NameHistoric AwardsAttributable GBP Value
Cadnant Group Ltd1 win£168,000
Fab Food and Coffee Ltd1 win£140,000
Procedure terms
Procedure methodNot published
Procurement categoryNot published
Statusactive
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published12 Mar 2026, 14:48 GMT
Last source update12 Mar 2026, 14:48 GMT
Recurring procurementYes
ClassificationCustomer Relation Management software development services
Delivery area
OCIDocds-h6vhtk-06688b
What is being bought
The University requires an enterprise-grade solution that integrates the functionality of Customer Relationship Management (CRM) and a Marketing Automation platform. This solution will transform student recruitment operations by moving from scattered data silos to a centralised, intelligence-led engagement strategy.
What changed
From the official release history
  1. Published value updated to £3,618,000
    12 Mar 2026, 14:48 GMT
  2. Status changed to active
    12 Mar 2026, 14:48 GMT
  3. Official notice release published
    12 Mar 2026, 14:48 GMT
  4. Submission deadline changed to 17 Apr 2026, 12:00 BST
    12 Mar 2026, 14:48 GMT
  5. Buyer information updated
    12 Mar 2026, 14:48 GMT
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    active
    Published value£3,618,000
    The source published no individual title or description for this lot.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    12 Mar 2026, 14:48 GMT
  2. Submission deadline
    17 Apr 2026, 12:00 BST
Commercial outcome and competition
AwardsNo award published
ContractsNo contract published
Bid statisticsNo aggregate bid statistics published
Buyer and organisations in this procedure

Prifysgol Bangor / Bangor University

Contracting authority GB-PPON-PTPM-4795-PZBG
View buyer profile
  • Prifysgol Bangor / Bangor University
    buyer

    GB-PPON: PTPM-4795-PZBG
    Finance Office, Bangor, UKL12, LL57 2TR, GB
Documents (4)
Official links; attachments are not copied
Related procedures (0)
No data
No related procedures published
Planning and rationale
Planning budgetNot published
No-engagement rationaleNo engagement undertaken, therefore PME Notice wasn't required
Procedure rationaleNot published