Customer Grants

{
  "id": "032546-2023",
  "tag": [
    "tender"
  ],
  "date": "2023-11-03T10:13:15Z",
  "ocid": "ocds-h6vhtk-041187",
  "buyer": {
    "id": "GB-FTS-455",
    "name": "Orbit Group Limited"
  },
  "tender": {
    "id": "DN697683",
    "lots": [
      {
        "id": "1",
        "status": "active",
        "hasOptions": false,
        "hasRenewal": false,
        "description": "Orbit are seeking to partner with a single organisation or consortium of providers with single lead provider to deliver a customer grants programme to cover our three regions of the Midlands, East and South-East of England.\nWe require customers grants to be managed and delivered via a digital platform with the provider to support and arrange third party distribution. The provider must be able to provide real time information and data sets to support the delivery and monitoring of the programme.\nWe want to understand how you would deliver the service from sourcing suppliers of goods to meet our requirements, management of the online grant portal including application and audit process. Thorough management of supply chain and delivery to customer. We would want \t\tthe provider to have an excellent customer support provision including issue resolution and SLA delivery timescales.\nWe would want to understand what added value or innovation you could bring through your networks and experience, your credentials and quality standards, and your costs for the delivery of the service.\nArea of Focus:\n1. Hardship Grants (food / fuel / white goods)\n2. Employment and Skills Grants\n3. Digital Grants (data / tablet / laptops)\n4. Youth (childcare / uniform / cost of the school day)\n5. Wellbeing Grants (mental wellbeing)\n6. Home Grants (carpet / curtains / winter warmth / gardening)\nOrbit are running this procurement exercise through the housing e-procurement portal 'Procontract'. Interested suppliers should register/log-in to the portal to view the tender documents and submit their response.  Any project related queries should be sent via the messaging function on the portal.",
        "awardCriteria": {
          "criteria": [
            {
              "name": "Qualtiy",
              "type": "quality",
              "description": "70"
            },
            {
              "type": "price",
              "description": "30"
            }
          ]
        },
        "contractPeriod": {
          "durationInDays": 1080
        },
        "submissionTerms": {
          "variantPolicy": "notAllowed"
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UK"
          }
        ],
        "additionalClassifications": [
          {
            "id": "75200000",
            "scheme": "CPV",
            "description": "Provision of services to the community"
          }
        ]
      }
    ],
    "title": "Customer Grants",
    "status": "active",
    "bidOpening": {
      "date": "2023-12-04T12:00:00Z"
    },
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "awardPeriod": {
      "startDate": "2023-12-04T12:00:00Z"
    },
    "description": "We are seeking to partner with a single organisation or consortium of providers with single lead provider to deliver a customer grants programme to cover our three regions of the Midlands, East and South-East of England.\nWe require customers grants to be managed and delivered via digital platform with the provider to support and arrange third party distribution.\nPlease see Procontract for full tender pack.\nThe contract will commence April 2024 for a period of 2 years with an option to extend for a further 1 year.",
    "tenderPeriod": {
      "endDate": "2023-12-04T12:00:00Z"
    },
    "hasRecurrence": false,
    "classification": {
      "id": "98000000",
      "scheme": "CPV",
      "description": "Other community, social and personal services"
    },
    "submissionTerms": {
      "languages": [
        "en"
      ]
    },
    "submissionMethod": [
      "electronicSubmission"
    ],
    "procurementMethod": "open",
    "mainProcurementCategory": "services",
    "submissionMethodDetails": "https://procontract.due-north.com",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-FTS-455",
      "name": "Orbit Group Limited",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UK",
        "locality": "Coventry",
        "postalCode": "CV3 2SU",
        "countryName": "United Kingdom",
        "streetAddress": "Garden Court, Harry Weston Road, Binley Business Park"
      },
      "details": {
        "url": "https://procontract.due-north.com",
        "buyerProfile": "http://www.orbit.org.uk",
        "classifications": [
          {
            "id": "BODY_PUBLIC",
            "scheme": "TED_CA_TYPE",
            "description": "Body governed by public law"
          },
          {
            "id": "06",
            "scheme": "COFOG",
            "description": "Housing and community amenities"
          }
        ]
      },
      "identifier": {
        "legalName": "Orbit Group Limited"
      },
      "contactPoint": {
        "url": "https://procontract.due-north.com",
        "name": "Mrs Julie Mepham",
        "email": "group.tenders@orbit.org.uk",
        "telephone": "+44 8006781221"
      }
    },
    {
      "id": "GB-FTS-88948",
      "name": "The Strand",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "London",
        "countryName": "United Kingdom"
      },
      "details": {
        "url": "https://procontract.due-north.com"
      },
      "identifier": {
        "legalName": "The Strand"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}