Customer Experience Platform · UK public procurement notice

Official notice

Authority: Rotherham Metropolitan Borough Council (Local council)

Goods

Sectors: Software Packages & ERP (48) Delivery: Yorkshire & Humber (UKE31)

Planned pipeline valueValue not publishedpipeline notice, not a live tender

Tender notice expected Date not publishedfrom the planned procurement notice

Contract term 5 yrsends 17 Dec 2031 · starts 18 Dec 2026

Notice summaryFrom the published notice

Rotherham Metropolitan Borough Council ("the Council") is seeking to engage with solution providers who can support their strategic vision of delivering a customer experience that is engaging, accessible, and efficient for all residents. This notice forms part of a market research exercise aimed at assessing current market capabilities and understanding whether potential suppliers are able to meet the Council's requirements as outlined in a Request for Information (RFI) document.

What is being bought

Published requirement description

This notice forms part of a market research exercise aimed at assessing current market capabilities and understanding whether potential suppliers are able to meet the Council's requirements as outlined in a Request for Information (RFI) document.

Organisations that believe they can meet these requirements and are willing to share relevant insights or information that may assist the Council in shaping its approach are invited to complete the RFI via the YORtender portal at www.yortender.co.uk ↗.

CPV: Software package and information systems

The lotProcurement structure

single lot · no lot value published

Lot #1Planned 5 yrs

Contract period: 18 Dec 2026 – 17 Dec 2031 (5 yrs)

Delivery: Yorkshire & Humber

48000000 Software package and information systems

Procedure terms & legal framework

From the official record

Legal basis: UKPGA · 2023/54 Procurement Act 2023
Procurement category: Goods
Notice status: Past planning notice
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Competitive procedure
GPA / WTO covered: Unspecified in notice
Recurring procurement: Unspecified in notice
First published: 18 Jun 2025, 16:17 BST
Last source update: 18 Jun 2025, 16:17 BST
Authority reference: 25-069
FTS notice number: 2025/S 000-033460
Latest notice: Preliminary market engagement notice (UK2)
Classification (CPV): Software package and information systems
Delivery area: Yorkshire & Humber (UKE31)
Official registry OCID: ocds-h6vhtk-054f5a Find a Tender

How it was run

Official notice

Submission deadline: —

Timeline

18 Jun 2025 → 18 Dec 2026 · 3 dates

Planning notice published
18 Jun 2025, 16:17 BST
Market engagement
8 Jul 2025, 23:59 BST
Engagement in this exercise is via YORtender: yortender.eu-supply.com/ctm/supplier/publict… ↗
There is a timetable included within the RFI document.
All correspondence in relation to this exercise will be carried out via the YORtender portal.
Submissions to be returned via the YORtender portal by 08/07/2025.
Today
3 Nov 2026
Contract startsin 44 days
18 Dec 2026

Notice history

1 event · 1 release on Find a Tender

Preliminary market engagement notice published
18 Jun 2025, 16:17 BST
UK2

Commercial outcome & contract awards

Pipeline notice

Awards (0): No award published
Contracts (0): No contract published
Bid statistics: No aggregate bid statistics published

Contracting authority & participating public bodies

Rotherham Borough Council

Contracting authorityPublic authority - sub-central government GB-PPON: PGYC-3376-BGQP Riverside House, Main Street, Rotherham, Yorkshire & Humber, S60 1AEContact email

Official documents & specifications (1)

Official links; attachments are not copied

Notices published for this procedure

Preliminary market engagement notice planningPreliminary market engagement noticeUK2Preliminary market engagement notice on Find a Tender18 Jun 2025, 16:17 BST