Official UK procurement notice
www.capitalesourcing.com/go/27384630018F19BED257 · UK public procurement notice
Authority: Westminster City Council (Local council)
What is being bought
Published requirement descriptionThe Customer Care Services Provider will provide customer care team and defect management for the 110 private sale flats and up to 16 intermediate homes delivered in the first phase of the Ebury Bridge Regeneration, currently the largest development and regeneration programme being delivered by Westminster City Council.
The Authority is seeking to appoint a provider to undertake the services over the two-year defect liability period from Practical Completion.
CPV: Real estate agency services on a fee or contract basis
The lotProcurement structure
single lot · value publishedLot #1Customer Care Provider ServicesAwardedPublished value£450,000
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (2)
- Technical: 70%
- price: 30%
Published award criteria (2)
- Technical: 70
- Price: 30
- Suitability
Refer to tender documents
- Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- No (one-off requirement)
- First published
- 1 May 2024, 13:56 BST
- Last source update
- 9 Aug 2024, 12:14 BST
- Award evaluation window
- 31 May 2024 – …
- Authority reference
itt_WCC_18260- FTS notice number
2024/S 000-025217- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-045690Find a Tender
- Electronic trading
- e-invoicing allowed · electronic payment
- Performance terms
Refer to tender documents
- Review procedure
In accordance with Regulation 86 (Notices of decisions to award a contract), Regulation 87 (Standstill Period) and Regulations 91 (Enforcement of duties through the Court) of the Public Contracts Regulations 2015 (as amended).
Publisher note: This opportunity and all associated procurement documents will be accessible via our e-sourcing portal, kindly visit; www.capitalesourcing.com and search for the following reference: itt_WCC_18260. If you have any questions, please submit these through the e-tendering portal (“the Portal”) Our e-sourcing portal site is free to register on. To view details of the Opportunity via the Portal please click the following link and enter your Username and Password: https://www.capitalesourcing.com/web/login.shtml Or browse as follows: - Connect to https://www.capitalesourcing.com - Enter your Username and Password - Go to Published Opportunities - Click on the Project Title to view details
How it was run
Official notice- Submission deadline
- 31 May 2024, 12:00 BST
- Submission channel
- {"electronicSubmission","written"}
- Accepted languages
- en
- Bid validity
- 180 days from the deadline
- Bids opened
- 31 May 2024, 12:01 BST
Timeline
31 May 2024 → 9 Aug 2024 · 3 dates- Submission deadline31 May 2024, 12:00 BST
- Bids opened31 May 2024, 12:01 BST
- Notice published9 Aug 2024, 12:14 BST
Notice history
1 event · 2 releases on Find a Tender- Status changed to complete9 Aug 2024, 12:14 BST
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Conductor Marketing LimitedSMECustomer Care Provider for private sale homes at Ebury Phase 1 | £197,700 † | — | Awarded |
Contracts
Customer Care Provider for private sale homes at Ebury Phase 1 · Conductor Marketing LimitedSME
- Signed
- 28 Jun 2024
- Value
- £197,700
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 3bids · 3 electronic | 3 | — | — |
Contracting authority & participating public bodies
Dispute resolution & review bodies
- The High Court of JusticeReview body
Bidders & participating suppliers
1 commercial party on the notice- Conductor Marketing LimitedAwarded supplier
Official documents & specifications (2)
Official links; attachments are not copiedTender pack and attachments
- Economic and financial selection criteria
- Technical selection criteria