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AwardedFind a Tender · award

CRM Platform

Buyer: Leeds Trinity University →

BuyerLeeds Trinity University
StatusAwarded
DeadlineNot published
ValueValue not published
Published21 Dec 2022

What is being bought

Leeds Trinity University is seeking a fit for purpose single CRM system that will enable delivery of engaging, professional, and high-quality communications to enquirers, applicants, partners and current students. The system will also deliver a seamless journey from applicant to enrolled student. It will enable the University to segment communications by audience and allow tracking of reach, engagement, and analysis of communication effectiveness, to improve the applicant and student experience.

Delivery location

UKE42

Categories

Miscellaneous software package and computer systems 48900000

Lot details

Lot 1

Leeds Trinity University is seeking a fit for purpose single CRM system that will enable delivery of engaging, professional, and high-quality communications to enquirers, applicants, partners and current students. The system will also deliver a seamless journey from applicant to enrolled student. It will enable the University to segment communications by audience and allow tracking of reach, engagement, and analysis of communication effectiveness, to improve the applicant and student experience. Additional information: To respond to this opportunity please click here: https://neupc.delta-esourcing.com/respond/6NV4X5DS4E

Statuscancelled

Award criteria
price

What is included

ItemCategoryQuantity
1Not publishedNot published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 48. The category anchor is Miscellaneous software package and computer systems (48900000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison setProceduresReported bids per procedureNamed award suppliersPrice evidence
Market: CPV division 486,8361 median · 9.6 average (2,487 of 6,836 with a bid count)1.7 average (2,926 of 6,836 with named award suppliers)Not published
Same buyer1Not publishedNot publishedNot published
Delivery region: UKE42423.5 median · 3.4 average (8 of 42 with a bid count)1 average (16 of 42 with named award suppliers)Not published

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Price-outcome signal

Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimeNot published
Covered byGPA
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Awards

Contracts

CRM Platform

Statusactive
Value£350,000

Documents & submission route

No documents are published in the current source record.

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-033332
Latest release ID036285-2022
Latest release timestampWed Dec 21 2022 19:05:09 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statuscomplete
Procurement methodselective
Procurement method detailsRestricted procedure
Main procurement categorygoods
Above thresholdNot published
Legal basis32014L0024
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source1
Tender items in source1
Tender documents in source0
Awards in latest release1
Contracts in latest release1
Parties in latest release2

Notice history

DateEventReference
21 Dec 2022award, contract036285-2022
3 May 2022tender011413-2022

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
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  "tag": [
    "award",
    "contract"
  ],
  "bids": {
    "statistics": [
      {
        "id": "1",
        "value": 4,
        "measure": "bids",
        "relatedLot": "1"
      }
    ]
  },
  "date": "2022-12-21T19:05:09Z",
  "ocid": "ocds-h6vhtk-033332",
  "buyer": {
    "id": "GB-FTS-5048",
    "name": "Leeds Trinity University"
  },
  "awards": [
    {
      "id": "036285-2022-1-1",
      "title": "CRM Platform",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-71632",
          "name": "Creation Technology Solutions Limited"
        }
      ],
      "relatedLots": [
        "1"
      ]
    }
  ],
  "tender": {
    "id": "ITS056LTU",
    "lots": [
      {
        "id": "1",
        "status": "cancelled",
        "options": {
          "description": "Contract Duration: 1.The contract will be effective immediately upon award. 2.The solution will be operationally ‘business as usual’ before 10th April 2023 3.The contract duration will be based upon the anniversary of point 2 (above) and shall be in effect for three years. 4.The university reserves the right to extend the contract for any period up to a maximum of two additional years."
        },
        "hasOptions": true,
        "description": "Leeds Trinity University is seeking a fit for purpose single CRM system that will enable delivery of engaging, professional, and high-quality communications to enquirers, applicants, partners and current students. The system will also deliver a seamless journey from applicant to enrolled student. It will enable the University to segment communications by audience and allow tracking of reach, engagement, and analysis of communication effectiveness, to improve the applicant and student experience. Additional information: To respond to this opportunity please click here: https://neupc.delta-esourcing.com/respond/6NV4X5DS4E",
        "awardCriteria": {
          "criteria": [
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            }
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        }
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    ],
    "items": [
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        "id": "1",
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        "deliveryLocation": {
          "description": "Leeds"
        },
        "deliveryAddresses": [
          {
            "region": "UKE42"
          }
        ]
      }
    ],
    "title": "CRM Platform",
    "status": "complete",
    "coveredBy": [
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    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "Leeds Trinity University is seeking a fit for purpose single CRM system that will enable delivery of engaging, professional, and high-quality communications to enquirers, applicants, partners and current students. The system will also deliver a seamless journey from applicant to enrolled student. It will enable the University to segment communications by audience and allow tracking of reach, engagement, and analysis of communication effectiveness, to improve the applicant and student experience.",
    "classification": {
      "id": "48900000",
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      "description": "Miscellaneous software package and computer systems"
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    "procurementMethod": "selective",
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  },
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        "postalCode": "LS18 5HD",
        "countryName": "United Kingdom",
        "streetAddress": "Brownberrie Lane"
      },
      "details": {
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        "buyerProfile": "https://neupc.delta-esourcing.com/members/leeds-trinity-university/",
        "classifications": [
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          {
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            "scheme": "COFOG",
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          }
        ]
      },
      "identifier": {
        "legalName": "Leeds Trinity University"
      },
      "contactPoint": {
        "email": "m.hayter@leedstrinity.ac.uk",
        "telephone": "+44 1132837100"
      },
      "additionalContactPoints": [
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      ]
    },
    {
      "id": "GB-FTS-71632",
      "name": "Creation Technology Solutions Limited",
      "roles": [
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      ],
      "address": {
        "region": "UKE42",
        "locality": "London",
        "postalCode": "W4 4PH",
        "countryName": "United Kingdom",
        "streetAddress": "Barley Mow Centre, 10 Barley Mow Passage"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "id": "05953173",
        "legalName": "Creation Technology Solutions Limited"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "036285-2022-1-1",
      "title": "CRM Platform",
      "value": {
        "amount": 350000,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "036285-2022-1-1",
      "dateSigned": "2022-12-18T00:00:00Z"
    }
  ],
  "description": "The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.\nTo view this notice, please click here: \n<a href=\"https://neupc.delta-esourcing.com/delta/viewNotice.html?noticeId=746209256\" target=\"_blank\">https://neupc.delta-esourcing.com/delta/viewNotice.html?noticeId=746209256</a>\n GO Reference: GO-20221221-PRO-21802620",
  "initiationType": "tender"
}
Complete JSON history (2 releases)
21 Dec 2022 · 036285-2022 · award, contract
{
  "id": "036285-2022",
  "tag": [
    "award",
    "contract"
  ],
  "bids": {
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      {
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        "value": 4,
        "measure": "bids",
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      }
    ]
  },
  "date": "2022-12-21T19:05:09Z",
  "ocid": "ocds-h6vhtk-033332",
  "buyer": {
    "id": "GB-FTS-5048",
    "name": "Leeds Trinity University"
  },
  "awards": [
    {
      "id": "036285-2022-1-1",
      "title": "CRM Platform",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-71632",
          "name": "Creation Technology Solutions Limited"
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      ],
      "relatedLots": [
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  ],
  "tender": {
    "id": "ITS056LTU",
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        "id": "1",
        "status": "cancelled",
        "options": {
          "description": "Contract Duration: 1.The contract will be effective immediately upon award. 2.The solution will be operationally ‘business as usual’ before 10th April 2023 3.The contract duration will be based upon the anniversary of point 2 (above) and shall be in effect for three years. 4.The university reserves the right to extend the contract for any period up to a maximum of two additional years."
        },
        "hasOptions": true,
        "description": "Leeds Trinity University is seeking a fit for purpose single CRM system that will enable delivery of engaging, professional, and high-quality communications to enquirers, applicants, partners and current students. The system will also deliver a seamless journey from applicant to enrolled student. It will enable the University to segment communications by audience and allow tracking of reach, engagement, and analysis of communication effectiveness, to improve the applicant and student experience. Additional information: To respond to this opportunity please click here: https://neupc.delta-esourcing.com/respond/6NV4X5DS4E",
        "awardCriteria": {
          "criteria": [
            {
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    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryLocation": {
          "description": "Leeds"
        },
        "deliveryAddresses": [
          {
            "region": "UKE42"
          }
        ]
      }
    ],
    "title": "CRM Platform",
    "status": "complete",
    "coveredBy": [
      "GPA"
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "Leeds Trinity University is seeking a fit for purpose single CRM system that will enable delivery of engaging, professional, and high-quality communications to enquirers, applicants, partners and current students. The system will also deliver a seamless journey from applicant to enrolled student. It will enable the University to segment communications by audience and allow tracking of reach, engagement, and analysis of communication effectiveness, to improve the applicant and student experience.",
    "classification": {
      "id": "48900000",
      "scheme": "CPV",
      "description": "Miscellaneous software package and computer systems"
    },
    "procurementMethod": "selective",
    "mainProcurementCategory": "goods",
    "procurementMethodDetails": "Restricted procedure"
  },
  "parties": [
    {
      "id": "GB-FTS-5048",
      "name": "Leeds Trinity University",
      "roles": [
        "buyer",
        "reviewBody",
        "mediationBody",
        "reviewContactPoint"
      ],
      "address": {
        "region": "UKE4",
        "locality": "Leeds",
        "postalCode": "LS18 5HD",
        "countryName": "United Kingdom",
        "streetAddress": "Brownberrie Lane"
      },
      "details": {
        "url": "https://www.leedstrinity.ac.uk/",
        "buyerProfile": "https://neupc.delta-esourcing.com/members/leeds-trinity-university/",
        "classifications": [
          {
            "id": "BODY_PUBLIC",
            "scheme": "TED_CA_TYPE",
            "description": "Body governed by public law"
          },
          {
            "id": "09",
            "scheme": "COFOG",
            "description": "Education"
          }
        ]
      },
      "identifier": {
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      },
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        "telephone": "+44 1132837100"
      },
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    },
    {
      "id": "GB-FTS-71632",
      "name": "Creation Technology Solutions Limited",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKE42",
        "locality": "London",
        "postalCode": "W4 4PH",
        "countryName": "United Kingdom",
        "streetAddress": "Barley Mow Centre, 10 Barley Mow Passage"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "id": "05953173",
        "legalName": "Creation Technology Solutions Limited"
      }
    }
  ],
  "language": "en",
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      "id": "036285-2022-1-1",
      "title": "CRM Platform",
      "value": {
        "amount": 350000,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "036285-2022-1-1",
      "dateSigned": "2022-12-18T00:00:00Z"
    }
  ],
  "description": "The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.\nTo view this notice, please click here: \n<a href=\"https://neupc.delta-esourcing.com/delta/viewNotice.html?noticeId=746209256\" target=\"_blank\">https://neupc.delta-esourcing.com/delta/viewNotice.html?noticeId=746209256</a>\n GO Reference: GO-20221221-PRO-21802620",
  "initiationType": "tender"
}
3 May 2022 · 011413-2022 · tender
{
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  "ocid": "ocds-h6vhtk-033332",
  "buyer": {
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        "hasOptions": true,
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        "description": "Leeds Trinity University is seeking a fit for purpose single CRM system that will enable delivery of engaging, professional, and high-quality communications to enquirers, applicants, partners and current students. The system will also deliver a seamless journey from applicant to enrolled student. It will enable the University to segment communications by audience and allow tracking of reach, engagement, and analysis of communication effectiveness, to improve the applicant and student experience. Additional information: To respond to this opportunity please click here: https://neupc.delta-esourcing.com/respond/6NV4X5DS4E",
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  "initiationType": "tender"
}