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Official procurement procedure

CRM & Marketing Cloud Renewal

Sales or marketing software package
South East (UKJ)
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: University of Portsmouth Higher Education Corporation: "CRM & Marketing Cloud Renewal". Published status: complete. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityUniversity of Portsmouth Higher Education CorporationScope & CategoriesNot publishedSubmission Window
complete
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: University of Portsmouth Higher Education Corporation
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for University of Portsmouth Higher Education Corporation. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Average Price Reduction
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
1.5Bids / Report
63.6% of reports have one bid
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 11 active published awards; 11 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Price reduction compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityUniversity of Portsmouth Higher Education Corporation
Procedure methodNot published
Procurement categoryNot published
Statuscomplete
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published29 May 2026, 15:59 BST
Last source update29 May 2026, 15:59 BST
Recurring procurementNot published
ClassificationSales or marketing software package
Delivery area
South East (UKJ)
OCIDocds-h6vhtk-06a939
What is being bought
The University has a requirement to renew our Salesforce CRM and Marketing Cloud contract for another three years. Covering CRM (Customer Community, Partner Community, Sales Cloud, Service Cloud) & Marketing Cloud (Audiences, Contacts Corporate edition, Business Units, Professional Contacts, SMS Messages and SSL Certificates)
What changed
From the official release history
  1. Status changed to complete
    29 May 2026, 15:59 BST
  2. Official notice release published
    29 May 2026, 15:59 BST
  3. Buyer information updated
    29 May 2026, 15:59 BST
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    cancelled
    Published valueNot published
    Salesforce is the University's strategic core CRM and Marketing Cloud system which is a strategic platform for the University. The University has a requirement to renew our Salesforce CRM and Marketing Cloud contract for another three years. Covering CRM (Customer Community, Partner Community, Sales Cloud, Service Cloud) & Marketing Cloud (Audiences, Contacts Corporate edition, Business Units, Professional Contacts, SMS Messages and SSL Certificates)
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    29 May 2026, 15:59 BST
  2. Award active
    Not published · Not published
  3. Contract active
    Signed 27 Mar 2026, 00:00 GMT · £1,419,464
Commercial outcome and competition
Awards
Academia Limited
Not published · Not published · active
Contracts
Contract
£1,419,464 · signed 27 Mar 2026, 00:00 GMT · active
Bid statistics
bids: 1 (lot 1)
Buyer and organisations in this procedure

University of Portsmouth Higher Education Corporation

Contracting authority GB-UKPRN-10007155
View buyer profile

  • University of Portsmouth Higher Education Corporation
    buyer

    GB-UKPRN: 10007155
    Mercantile House, Portsmouth, UKJ31, PO12EG
    procurement@port.ac.uk

  • Academia Ltd
    supplier

    GB-COH: 04771037
    Hemel Hempstead, UKJ

  • University of Portsmouth Higher Education Corporation
    reviewBody

    Mer, Portsmouth, PO1 2EG
    procurement@port.ac.uk
Documents (0)
Official links; attachments are not copied
No data
No linked documents are published
Related procedures (0)
No data
No related procedures published
Planning and rationale
Planning budgetNot published
No-engagement rationaleNot published
Procedure rationaleDirect Award call off under Software License Resellers Agreement & Consultancy Services Framework OCID: ocds-h6vhtk-04e549