CRM Loyalty Platform · UK public procurement notice

Official notice

Authority: SSE SERVICES PLC

ServicesNegotiated procedure with prior call for competition

Sectors: IT Services & Software (72) Delivery: UK

Published estimate£2,000,000exc. VAT

Submissions closed 24 Jan 2025

What is being bought

Published requirement description

We are seeking a new vendor to provide a comprehensive loyalty platform that includes cutting-edge

technology and user-friendly websites. Additionally, we require a partner that can offer expert loyalty

consultancy services to aid in maximizing customer engagement and satisfaction. Furthermore, the ideal

vendor should have substantial buying power to procure offers and content that will provide tangible

value to our customers, thereby enhancing their overall experience and loyalty to our brand

CPV: Programming services of packaged software products

The lotProcurement structure

single lot · no lot value published

Lot #1Renewal

Delivery: UK

Extensions: 3 years plus 2 with the option to extend · 3 years plus 2 with the option to extendVariant bids: not allowed

Procedure terms & legal framework

From the official record · publisher note attached

Procedure method: Negotiated procedure with prior call for competition
Legal basis: CELEX · 32014L0025 Utilities Contracts Regulations 2016 (Directive 2014/25/EU)
Procurement category: Services
Notice status: Closed
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Competitive procedure
GPA / WTO covered: Unspecified in notice
Recurring procurement: No (one-off requirement)
First published: 20 Dec 2024, 16:06 GMT
Last source update: 20 Dec 2024, 16:06 GMT
FTS notice number: 2024/S 000-041272
Classification (CPV): Programming services of packaged software products
Delivery area: UK
Official registry OCID: ocds-h6vhtk-04cc55 Find a Tender

Publisher note: To receive the Procurement documents please email [email protected]

How it was run

Official notice

Submission deadline: 24 Jan 2025, 17:00 GMT
Submission channel: {"written"}
Accepted languages: en

Timeline

20 Dec 2024 → 24 Jan 2025 · 2 dates

Notice published
20 Dec 2024, 16:06 GMT
Submission deadline
24 Jan 2025, 17:00 GMT

Contracting authority & participating public bodies

SSE SERVICES PLC

Contracting authorityElectricity GB-COH: 02366879 43 Forbury Road, READING, South East, RG13JHContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

SSE PLcReview body Perth

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.