CRM Loyalty Platform

{
  "id": "041272-2024",
  "tag": [
    "tender"
  ],
  "date": "2024-12-20T16:06:53Z",
  "ocid": "ocds-h6vhtk-04cc55",
  "buyer": {
    "id": "GB-COH-02366879",
    "name": "SSE SERVICES PLC"
  },
  "tender": {
    "id": "ocds-h6vhtk-04cc55",
    "lots": [
      {
        "id": "1",
        "status": "active",
        "options": {
          "description": "3 years plus 2 with the option to extend"
        },
        "renewal": {
          "description": "3 years plus 2 with the option to extend"
        },
        "hasOptions": true,
        "hasRenewal": true,
        "description": "We are seeking a new vendor to provide a comprehensive loyalty platform that includes cutting-edge \ntechnology and user-friendly websites. Additionally, we require a partner that can offer expert loyalty \nconsultancy services to aid in maximizing customer engagement and satisfaction. Furthermore, the ideal \nvendor should have substantial buying power to procure offers and content that will provide tangible \nvalue to our customers, thereby enhancing their overall experience and loyalty to our brand",
        "contractPeriod": {
          "durationInDays": 1800
        },
        "submissionTerms": {
          "variantPolicy": "notAllowed"
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UK"
          }
        ]
      }
    ],
    "title": "CRM Loyalty Platform",
    "value": {
      "amount": 2000000,
      "currency": "GBP"
    },
    "status": "active",
    "legalBasis": {
      "id": "32014L0025",
      "scheme": "CELEX"
    },
    "description": "We are seeking a new vendor to provide a comprehensive loyalty platform that includes cutting-edge \ntechnology and user-friendly websites. Additionally, we require a partner that can offer expert loyalty \nconsultancy services to aid in maximizing customer engagement and satisfaction. Furthermore, the ideal \nvendor should have substantial buying power to procure offers and content that will provide tangible \nvalue to our customers, thereby enhancing their overall experience and loyalty to our brand",
    "tenderPeriod": {
      "endDate": "2025-01-24T17:00:00Z"
    },
    "hasRecurrence": false,
    "classification": {
      "id": "72210000",
      "scheme": "CPV",
      "description": "Programming services of packaged software products"
    },
    "submissionTerms": {
      "languages": [
        "en"
      ]
    },
    "submissionMethod": [
      "written"
    ],
    "procurementMethod": "selective",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Negotiated procedure with prior call for competition"
  },
  "parties": [
    {
      "id": "GB-COH-02366879",
      "name": "SSE SERVICES PLC",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKJ11",
        "locality": "READING",
        "postalCode": "RG13JH",
        "countryName": "United Kingdom",
        "streetAddress": "43 Forbury Road"
      },
      "details": {
        "url": "http://www.sse.com",
        "classifications": [
          {
            "id": "ELECTRICITY",
            "scheme": "TED_CE_ACTIVITY",
            "description": "Electricity"
          }
        ]
      },
      "identifier": {
        "id": "02366879",
        "scheme": "GB-COH",
        "legalName": "SSE SERVICES PLC"
      },
      "contactPoint": {
        "url": "http://www.sse.com",
        "name": "Angela Godwin",
        "email": "angela.godwin@sse.com",
        "telephone": "+44 1189534601"
      }
    },
    {
      "id": "GB-FTS-133491",
      "name": "SSE PLc",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "Perth",
        "countryName": "United Kingdom"
      },
      "identifier": {
        "legalName": "SSE PLc"
      }
    }
  ],
  "language": "en",
  "description": "To receive the Procurement documents please email angela.godwin@sse.com",
  "initiationType": "tender"
}