Official UK procurement notice
Crisis Recovery House in Medway
Authority: NHS KENT AND MEDWAY INTEGRATED CARE BOARD (Central government)
What is being bought
Published requirement descriptionNHS Kent and Medway Integrated Care Board have undertaken a procurement process for a Crisis Recovery House Service in Medway.<br/>The contract duration will be for an initial period of 3 years with an option to extend for up to a further 2 years as required.
CPV: Residential health facilities services
The lotProcurement structure
single lot · no lot value publishedLot #1NHS Kent and Medway Integrated Care Board have undertaken a procurement process for a…Awarded
NHS Kent and Medway Integrated Care Board have undertaken a procurement process for a Crisis Recovery House Service.<br/>The contract duration will be for an initial period of 3 years with an option to extend for up to a further 2 years as required.<br/>The objective of this procurement is to commission a Crisis Recovery House in Medway. The house is already in operation. The crisis recovery house will be for when someone is experiencing a period of acute psychological distress, associated with a mental health problem (which may or may not have been given a formal diagnosis). The crisis may be a sudden deterioration of an existing mental health difficulty or they may be experiencing mental health difficulties for the first time. They need immediate treatment and/or care and/or support in order to prevent further deterioration in their mental or physical wellbeing and to help avoid hospital admission.<br/>The rationale for the development of this service centres around how it can:<br/>1) Provide positive outcomes for people in Psychological or Mental Health Crisis who require urgent and intensive support.<br/>2) Provide an alternative to an Acute Psychiatric Inpatient Admission<br/>3) Reduce impact on the wider Mental Health Urgent and Emergency Care services (Liaison Psychiatry, Rapid Response, Home Treatment, Section 136 Health Based Place of Safety<br/>Inpatient Services)<br/>A Crisis Recovery House is a service that offers short-term residential mental health crisis, interventions and support for a duration of up to 7 days, for individuals who are experiencing mental health crisis. Analysis of local NHS Mental Health inpatient admissions evidences a<br/>cohort of inpatients whose needs could be met in a Crisis Recovery House as an alternative to inpatient admission which will offer significant benefits to service users. Crisis Recovery Houses can prevent possible hospital admission and ensure only those who are acutely unwell or at very<br/>high risk of suicide are admitted to hospital. Crisis Recovery Houses are embedded within a number of ICSs, with a number of positive outcomes including high service user satisfaction and decreased reliance upon acute inpatient admission.<br/><br/>This notice is an intention to award a contract under the Competitive Process<br/><br/>This contract relates to an existing service with the intention to award being made to an existing provider.<br/><br/>The Contract will commence April 2027 for 3 years with the Commissioner having the option to extend the Contract for a further 2 years.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (5)
- Quality & Innovation: 28%
- Improving access, reducing health inequalities and facilitating choice: 9%
- Value: 20%
- Social Value: 10%
- Integration, collaboration & service sustainability: 33%
Published award criteria (5)
- Quality & Innovation: 28%
- Integration, collaboration & service sustainability: 33%
- Improving access, reducing health inequalities and facilitating choice: 9%
- Social Value: 10%
- Value: 20%
- Price carries 20 of 100 points: a 10% discount moves about 2 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- No (one-off requirement)
- First published
- 15 Apr 2026, 12:41 BST
- Last source update
- 29 Sept 2026, 14:15 BST
- Award evaluation window
- 14 May 2026 – …
- FTS notice number
2026/S 000-091919- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-0682f2Find a Tender
Publisher note: This is a Provider Selection Regime (PSR) intention to award notice.<br/><br/>The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act 2023 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to the relevant authority by 23:59 on the XXXXXX. This contract has not yet formally been awarded; this notice serves as an intention to award a contract under the competitive process of the PSR.<br/><br/>Written representations should be sent to [email protected].<br/><br/>Award decision-makers - Kent & Medway ICB Strategic Commissioning Sub-group.<br/><br/>Conflicts of Interest: TBC<br/><br/>The lifetime value of the contract is expected to be £2,995,365<br/><br/>The Key Criteria used and weighted by the authority were as follows:<br/><br/>Quality and Innovation 28%<br/><br/>Value 20%<br/><br/>Integration, collaboration, and service sustainability 33%<br/><br/>Improving access, reducing health inequalities, and facilitating choice 9%<br/><br/>Social value 10%<br/><br/>The rationale for this was based on the detailed list of all requirements according to the specification and requirements of the integrated care system.
How it was run
Official noticeTender documents are also served through a separate tool: https://atamis-1928.my.site.com/s/Welcome ↗
- Submission deadline
- 14 May 2026, 12:00 BST
- Submission channel
- {"electronicSubmission","written"}
- Accepted languages
- en
- Bid validity
- 120 days from the deadline
- Bids opened
- 14 May 2026, 12:00 BST
Timeline
14 May 2026 → 29 Sept 2026 · 3 dates- Submission deadline161 days ago14 May 2026, 12:00 BST
- Bids opened161 days ago14 May 2026, 12:00 BST
- Notice published23 days ago29 Sept 2026, 14:15 BST
Notice history
1 event · 2 releases on Find a Tender- Status changed to complete29 Sept 2026, 14:15 BST
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Hestia Housing and Support | £2,995,365 † | — | Awarded |
Contracts
Contract 091919-2026-1 · Hestia Housing and Support
- Signed
- 29 Sept 2026
- Value
- £2,995,365
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 3bids | 1 | — | — |
Contracting authority & participating public bodies
Dispute resolution & review bodies
- NHS EnglandReview body
Bidders & participating suppliers
1 commercial party on the notice- Hestia Housing and SupportAwarded supplier
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.