Official UK procurement notice
CPT_25_20 Thrive Learning Management System (LMS)
Authority: National Audit Office (Central government)
What is being bought
Published requirement descriptionThe National Audit Office requires the provision, maintenance, and support of the Thrive Learning Management System (LMS) to deliver, manage, and track mandatory, regulatory, and professional development training for approximately 1,100 staff. The system will host and maintain existing and future learning content, including CPD records and training completion data, and provide tools to monitor compliance and staff progress. The supplier will provide technical support, system updates, and ensure secure and reliable access to training materials, maintaining data integrity and continuity of service.
The lotProcurement structure
single lot · no lot value publishedProcedure terms & legal framework
From the official record- Procedure method
- Direct award
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Notice status
- Awarded without competition
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Direct award (no call for competition)
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 1 Dec 2025, 13:15 GMT
- Last source update
- 1 Dec 2025, 14:52 GMT
- Authority reference
CPT_25_20- FTS notice number
2025/S 000-078547- Latest notice
- Contract award notice (UK6)
- Delivery area
- Official registry OCID
ocds-h6vhtk-05ebf0Find a Tender
- Why no open competition
- Single Suppliers Technical Reasons
- Published justification
The NAO is relying on Procurement Act 2023, Section 43(1)(d): continuation or interoperability requirements where changing supplier would cause disproportionate technical difficulties or significant duplication of cost.
The grounds for the direct award are:
- Proprietary data and interoperability: Thrive stores CPD, completions, and BI dashboards in a proprietary format, which cannot be easily migrated to another LMS.
- Significant duplication of cost and resource: Recreating BI reporting, CPD tracking, and historical data in a new system would require substantial staff time, cross-team effort, and external support. The previous migration to Thrive involved many hours of colleague time and significant internal resource investment to transfer content and configure CPD tracking, demonstrating the scale of effort that would be duplicated.
- Workforce impact: The system is used by approximately 1,100 staff. Transitioning to a new LMS would require full retraining, leading to operational disruption and productivity loss.
- Continuity and proportionality: Continuing with Thrive ensures uninterrupted training provision, data integrity, and compliance, representing the most efficient and proportionate use of public funds.
How it was run
Official notice- Submission deadline
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Timeline
1 Dec 2025 → 11 Dec 2025 · 2 dates- Notice published324 days ago1 Dec 2025, 14:52 GMT
- Standstill ends313 days ago11 Dec 2025, 23:59 GMT
Notice history
3 events · 2 releases on Find a Tender · since 1 Dec 2025- Transparency notice published1 Dec 2025, 13:15 GMTUK5
- Contract award notice published1 Dec 2025, 14:52 GMTUK6
- Contract signature expected16 Jan 2026, 23:59 GMTscheduled
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| THRIVE LEARNING LIMITEDSME26 Jan 2026 – 25 Jan 2028 · up to 25 Jan 2030Extensions: The contract is expected to commence by Monday 26th January 2026 and will run initially for 2 years until Tuesday 25th January 2028 with 2 years optional extensions to Friday 25th January 2030. · Options: The NAO reserves the right, during the term of the contract, to: • Purchase additional user licences to accommodate increased usage requirements; and • Procure additional professional services, including but not limited to configuration, and training, at the rates specified in the contract. These options may be exercised at any time during the contract period to ensure flexibility and scalability in meeting the NAO's evolving needs. | £175,000 | 1 Dec 2025standstill to 11 Dec 2025 | Standstill |
Contracting authority & participating public bodies
Bidders & participating suppliers
1 commercial party on the notice- THRIVE LEARNING LIMITEDAwarded supplier
Official documents & specifications (2)
Official links; attachments are not copiedNotices published for this procedure
- Contract award notice Contract award notice on Find a Tender
- Transparency notice Transparency notice on Find a Tender