Official UK procurement notice
CPT_24_14 Salesforce Backup services
Authority: National Audit Office (Central government)·Consortium: 2 public authorities
What is being bought
Published requirement descriptionThe National Audit Office (NAO) sought to award a Salesforce Backup service contract to an experienced supplier who would be expected to provide a service which backs up and restores data and configuration of the NAO Salesforce services.
The contract commenced on Thursday 30th January 2025 running for an initial period of 3 years with 2, 12 months optional extensions.
The contract value for this service will be $350,236.80 (in pounds the value is £282,597.18 inclusive of VAT) over the 5 years contract period.
CPV: Information technology services
The lotProcurement structure
single lot · value publishedLot #1The selected supplier awarded the contract will be expected to provide a service which…AwardedRenewalPublished value£250,000
The selected supplier awarded the contract will be expected to provide a service which backs up and restores data and configuration of the NAO Salesforce services. Additional information: The Award Criteria
The National Audit Office evaluated submitted tenders using the Most Economically Advantageous Tender (MEAT) methodology with organisations having to pass the following stages:
- Selection Questionnaire - Pass/Fail; Tenderers needed to provide 2 case studies that demonstrated experience in delivering the service in order to pass this section.
- Award Criteria - Tenderers needed to provide a responses to each sub-section and receive a quality score of 65 or more to pass this section.
Then for each tenderer that passed the Selection and Award criteria stage, their overall price was divided by the Award Stage Quality score to calculate the price per quality point and only the tenderer who scored the lowest price per quality point overall was awarded the contract.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
- Price
- Suitability
Please refer to Invitation to Tender (ITT) documentation for further details.
Registering for access:
The system that NAO will use to electronically conduct this procurement exercise is Delta eSourcing system at login.bipsolutions.com/casDelta/login ↗.
If organisations are interested in this new contract opportunity, then register onto the system by clicking the " Register as a Supplier" link.
Once logged into the system, organisations will be able to locate this procurement by using the Access Code number 6666UBF5SJ.
Then select "Register Interest" to be able to access the documentation for this procurement and subsequently submit your response.
For assistance, please contact the Delta Help Desk on 0800 923 9236.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- No (one-off requirement)
- First published
- 27 Sept 2024, 12:53 BST
- Last source update
- 2 Feb 2025, 11:35 GMT
- Award evaluation window
- 1 Nov 2024 – …
- FTS notice number
2025/S 000-003394- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-04a396Find a Tender
- Performance terms
Please refer to Invitation to Tender (ITT) documentation for further details.
Publisher note: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement. The NAO would like to invite interested suppliers to attend a Virtual Q&A session taking place on Wednesday 9th October 2024 from 10:30 until 11:30. The purpose of the event is to offer attendees the opportunity to hear about the requirement and procurement process for the Salesforce Backup service. If organisations are interested in attending the Virtual Market Engagement event, then send expressions of interest via email to [email protected] by 12 noon on Tuesday 8th October 2024. The email will need to include your name, position, organisation and contact details alongside the names and positions of other colleagues wishing to attend. Further details will be made available nearer the time of the event.
How it was run
Official notice- Submission deadline
- 31 Oct 2024, 12:00 GMT
- Submission channel
- {"electronicSubmission"}
- Accepted languages
- en
- Bid validity
- 90 days from the deadline
- Bids opened
- 1 Nov 2024, 12:00 GMT
Timeline
31 Oct 2024 → 2 Feb 2025 · 3 dates- Submission deadline31 Oct 2024, 12:00 GMT
- Bids opened1 Nov 2024, 12:00 GMT
- Notice published2 Feb 2025, 11:35 GMT
Notice history
2 events · 2 releases on Find a Tender · since 2 Feb 2025- Status changed to complete2 Feb 2025, 11:35 GMT
- Buyer details updated2 Feb 2025, 11:35 GMT
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| OwnCompany Inc | US$350,237 † | — | Awarded |
Contracts
CPT_24_14 Salesforce Backup services · OwnCompany Inc
- Signed
- 26 Nov 2024
- Value
- US$350,237
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 3bids · 3 electronic | 0 | — | — |
Contracting authority & participating public bodies
2 public bodies on the noticeBidders & participating suppliers
1 commercial party on the notice- OwnCompany IncAwarded supplier
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.