Find a TenderClosed
Published 27 Sept 2024, 12:05 BST

Official UK procurement notice

CPT_24_14 Salesforce Backup services

Official notice

Authority: National Audit Office (Central government)

ServicesOpen procedure
Sectors: IT Services & Software (72) Delivery: UK
Published estimate£250,000exc. VAT
Submissions closed 31 Oct 2024

What is being bought

Published requirement description

The National Audit Office (NAO) is seeking to award a Salesforce Backup service contract to an experienced prime contractor who can provide a service which backs up and restores data and configuration of the NAO Salesforce services.

The implementation phase of the new contract will be expected to commence by early December 2024, with contract go live date anticipated to commence by Monday 27th January 2025 and running for an initial period of 3 years with 2, 12 months optional extensions.

The estimated value for this service will be £300,000 inclusive of VAT over the 5 years contract period.

CPV: Information technology services

The lotProcurement structure

single lot · value published
Lot #1The selected supplier awarded the contract will be expected to provide to solution…RenewalPublished value£250,000

The selected supplier awarded the contract will be expected to provide to solution which backs up and restores data and configuration of the NAO Salesforce services.

The selected supplier shall be able to install and offer training and support for the software remotely.

The estimated value for this service will be £300,000 inclusive of VAT over the 5 years contract period. Additional information: To respond to this opportunity please click here: www.delta-esourcing.com/respond/6666UBF5SJ ↗

Delivery: UK · UNITED KINGDOM
Extensions: Consideration of contract renewal shall be detailed within ITT Document, Suppliers are requested to refer to the published ITT document for further information.Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
Conditions of participation2
  • Suitability

    Please refer to Invitation to Tender (ITT) documentation for further details.

    Registering for access:

    The system that NAO will use to electronically conduct this procurement exercise is Delta eSourcing system at login.bipsolutions.com/casDelta/login ↗.

    If organisations are interested in this new contract opportunity, then register onto the system by clicking the " Register as a Supplier" link.

    Once logged into the system, organisations will be able to locate this procurement by using the Access Code number 6666UBF5SJ.

    Then select "Register Interest" to be able to access the documentation for this procurement and subsequently submit your response.

    For assistance, please contact the Delta Help Desk on 0800 923 9236.

  • Economic & financial standing

    Selection criteria as stated in the procurement documents

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Closed
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
No (one-off requirement)
First published
27 Sept 2024, 12:05 BST
Last source update
27 Sept 2024, 12:05 BST
Award evaluation window
1 Nov 2024 – …
FTS notice number
2024/S 000-030958
Classification (CPV)
Information technology services
Delivery area
UK
Official registry OCID
ocds-h6vhtk-04a388 Find a Tender
Contract terms
Performance terms

Please refer to Invitation to Tender (ITT) documentation for further details.

Publisher note: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement. The NAO would like to invite interested suppliers to attend a Virtual Q&A session taking place on Wednesday 9th October 2024 from 10:30 until 11:30. The purpose of the event is to offer attendees the opportunity to hear about the requirement and procurement process for the Salesforce Backup service. If organisations are interested in attending the Virtual Market Engagement event, then send expressions of interest via email to [email protected] by 12 noon on Tuesday 8th October 2024. The email will need to include your name, position, organisation and contact details alongside the names and positions of other colleagues wishing to attend. Further details will be made available nearer the time of the event. For more information about this opportunity, please visit the Delta eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-London:-Information-technology-services./6666UBF5SJ To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/6666UBF5SJ GO Reference: GO-2024927-PRO-27845973

How it was run

Official notice
Run through: Delta eSourcing · Who buys & how to bid on Delta
Language: EN
Submission deadline
31 Oct 2024, 12:00 GMT
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bid validity
90 days from the deadline
Bids opened
1 Nov 2024, 12:00 GMT
Detailed submission instructions & authority contactsFrom official release

Timeline

27 Sept 2024 → 1 Nov 2024 · 3 dates
  1. Notice published
    27 Sept 2024, 12:05 BST
  2. Submission deadline
    31 Oct 2024, 12:00 GMT
  3. Bids opened
    1 Nov 2024, 12:00 GMT

Contracting authority & participating public bodies

National Audit Office

Contracting authorityCentral GovernmentBody governed by public lawGeneral public services 157-197 Buckingham Palace Road, London, UK, SW1W9SPContact email, phone Published organisation website ↗

Official documents & specifications (1)

Official links; attachments are not copied

Tender pack and attachments

  • Technical selection criteriatenderTechnical selection criteria