Find a TenderAwardedContract details notice
Published 9 Jul 2025, 13:00 BST

Official UK procurement notice

COV - Family Time (2026) · UK public procurement notice

Official notice

Authority: Coventry City Council (Local council)

ServicesOpen procedureAbove thresholdLight touch regimeSME suitableVCSE suitable
Published estimate£4,090,000≈ £2.0m / year · £4,908,000 inc. VAT14.3% below published estimate
Submissions closed 14 Aug 2025awarded 19 Sept 2025
Awarded to Swan Family Centres Ltd
Contract term 2 yrsends 31 Jan 2028 · up to 31 Jan 2031 with extensions · starts 1 Feb 2026

What is being bought

Published requirement description

This contract is for the provision of a Family Time service (formerly known as Supervised Contract) for children and families.

The service will primarily support children and young people who are looked after by the local authority, ensuring they are able to maintain safe and meaningful contact with their birth families, in line with their care plans and any relevant court orders

  • The authority expects to re-tender this requirement around 28 Jun 2030, 23:59 BST.
  • No preliminary market engagement: A preliminary engagement notice was not published, and a Prior Information Notice (PIN) was published on the 26th November 2024 prior to the introduction of the Procurement Act 2023. The PIN described the contract requirement and invited providers to express an interest and outline their resources to deliver the service, costings for the delivery of the service and confirmation of buildings or proposed plan to facilitate the service.

CPV: Social work and related services

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 2 yrsSMEVCSEPublished value£4,090,000
Contract period: 1 Feb 2026 – 31 Jan 2028 (2 yrs) · up to 31 Jan 2031 with extensionsValue: £4,090,000 exc. VAT · £4,908,000 inc. VAT
Delivery: West MidlandsEligibility: SME eligibleVCSE eligible
Extensions: The initial term of the Contract will be for the period of two (2) years from commencement, but may be extended, by mutual agreement by three (3) increments of twelve (12) months to an expiry date no later than 31st January 2031. The Contract will be subject to review in during the initial term and the result of those reviews will inform the Council's decision as to whether any extension period will be offered.

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
  • Net price
  • Service Delivery and Experience
  • Safeguarding & Risk Management
  • Mobilisation
  • Social Value

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Light touch regime
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Yes · next expected 28 Jun 2030
First published
9 Jul 2025, 13:00 BST
Last source update
22 Jun 2026, 11:57 BST
Award evaluation window
Submission end – 15 Sept 2025
Authority reference
COV - 21685
FTS notice number
2025/S 000-038577
Latest notice
Contract details notice (UK7)
Classification (CPV)
Social work and related services
Delivery area
West Midlands (UKG33)
Official registry OCID
ocds-h6vhtk-055bf7 Find a Tender

How it was run

Official notice
Run through: In-tend · Who buys & how to bid on In-tend
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · one account per buying organisation's portal · reCAPTCHA on signup
Submission deadline
14 Aug 2025, 16:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Please register via the Council's e-procurement system - CSW-JETS in-tendhost.co.uk/csw-jets ↗

CSW-JETS is a sub-regional e-tendering portal run by In-tend. Since February 2010, Coventry; Solihull; Warwickshire; Nuneaton and Bedworth; Rugby alongside other local district Councils have been working together as a shared procurement service. In conjunction with Solihull Community Housing, we have joined together to bring you a collaborative E-Tendering portal. CSW-JETS enables us to advertise our opportunities across all authorities through the same system. This means that there is a single point of contact for procurement in the sub-region so you only have to register once to receive notifications for all authorities. Registering on the portal will make it easier for local suppliers to find, respond to and be alerted to tender opportunities.

Registration is free and takes just a few minutes. When complete, you will be able to express interest in any of the Councils'/Authorities' opportunities when they are made available including this tender. In addition, we will be able to access your details whenever we have a requirement, and you may then be invited to tender or quote for work. Once you are registered and log in to the system you will be able to locate the tender opportunity, express interest and access the documentation.

Timeline

9 Jul 2025 → 22 Jun 2026 · 6 dates
  1. Tender notice published
    9 Jul 2025, 13:00 BST
  2. Submission deadline
    14 Aug 2025, 16:00 BST
  3. Award decision expected by
    15 Sept 2025, 23:59 BST
  4. Assessment summaries sent
    19 Sept 2025, 00:00 BST
  5. Contract starts268 days ago
    1 Feb 2026
  6. Latest notice published127 days ago
    22 Jun 2026, 11:57 BST

Notice history

5 events · 3 releases on Find a Tender · since 9 Jul 2025
  1. Tender notice published
    9 Jul 2025, 13:00 BST
    UK4
  2. Contract award notice published
    19 Sept 2025, 13:00 BST
    UK6
  3. Status changed to complete
    19 Sept 2025, 13:00 BST
  4. Contract signature expected
    15 Oct 2025, 23:59 BST
    scheduled
  5. Contract details notice published
    22 Jun 2026, 11:57 BST
    UK7

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £3,505,0001 award exc. VAT
Bids received 22 from SMEs
Contracts signed 1latest 20 Jan 2026
Awarded toValueDateStatus
Swan Family Centres LtdSME1 Feb 2026 – 31 Jan 2028 · up to 31 Jan 2031Extensions: The initial term of the Contract will be for the period of two (2) years from commencement, but may be extended, by mutual agreement by three (3) increments of twelve (12) months to an expiry date no later than 31st January 2031. The Contract will be subject to review in during the initial term and the result of those reviews will inform the Council's decision as to whether any extension period will be offered.£3,505,00019 Sept 2025Awarded

Contracts

  • Contract 1 · Swan Family Centres LtdSME

    Signed
    20 Jan 2026
    Value
    £3,505,000
    Period
    1 Feb 2026 – 31 Jan 2028 · up to 31 Jan 2031 with extensions
    Status
    active
    Extensions
    The initial term of the Contract will be for the period of 2 years from commencement, but may be extended, by mutual agreement by 3 increments of 12 months. The Contract will be subject to review in during the initial term and the results of those reviews will inform the Council's decision as to whether any extension period will be offered.
    1 agreed KPI: Contract contains seven KPIs - Contract below Light Touch Procurement Act 2023 Threshold
    • Contract contains seven KPIs - Contract below Light Touch Procurement Act 2023 Threshold

Bid statistics published by the authority

BidsSMEVCSEValid bid range
2final-stage tenders20—

Contracting authority & participating public bodies

Coventry City Council

Contracting authorityPublic authority - sub-central government GB-PPON: PMJC-6861-XJPP Council House, Earl Street, Coventry, West Midlands, CV1 5RRContact email

Bidders & participating suppliers

1 commercial party on the notice
  • SWAN FAMILY CENTRES LIMITEDAwarded supplierGB-COH: 11815745GB-PPON: PCLL-4364-HMMD Regus Dartford Admirals Park Victory Way, Dartford, South East, DA2 6QDContact email

Official documents & specifications (3)

Official links; attachments are not copied

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender