Official UK procurement notice
Council Tax, Benefits & Business Rates Services
Authority: Swindon Borough Council (Local council)
What is being bought
Published requirement descriptionTo enhance and modernize the Council Services administering the billing, collection and recovery of Council Tax from over 99,000 households and Business Rates from approximately 5,800 businesses. Including calculating discounts, exemptions, rate reliefs and Business Improvement District charges in accordance with legislation and Council policies. Determine applications for Housing Benefits, Discretionary Housing Payments and Council Tax Support from new claimants and administering and amending the claims of 12,200 existing claimants when their circumstance change or when reviews are required. Invoicing and recovery of Overpayments of Housing Benefit.
CPV: Administration, defence and social security services · Benefit services · Temporary disablement benefits
How this framework works
From the published notice- Bids received
- 2 bids received · 1 suppliers appointed
The lotProcurement structure
single lot · value publishedLot #1Council Tax, Benefits & Business Rates ServicesAwardedPublished value£45,600,000
Swindon Borough Council entered into a contract with Liberata UK Ltd for the administration of the Council tax service including collection and recovery of council tax. Under the existing contract, the supplier has to meet targets to collect debts for the current financial year and previous 3 financial years. Under the proposed modification, the Council and supplier intends to implement an incentive scheme to enable the collection of debts that are in excess of 3 years old. The modification would be in place from 1 September 2024 to 31 March 2026
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published award criteria (2)
- Quality: 40
- Price: 60
- Price carries 60 of 100 points: a 10% discount moves about 6 points. This one is won on the number: sharpen the price before polishing the prose.
- “Council Tax, Benefits & Business Rates Services” is a framework: the contest is a place on its panel, not a single contract.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Framework agreement
- Who may use this agreement
- Not stated in the notice; call-off rights may be limited to the establishing authority
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- No (one-off requirement)
- First published
- 17 Dec 2021, 14:57 GMT
- Last source update
- 13 Sept 2024, 18:06 BST
- Award evaluation window
- 10 Jan 2022 – …
- Authority reference
DN579867- FTS notice number
2024/S 000-029486- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-02f2f3Find a Tender
How it was run
Official notice- Appointment period ends
- 24 Jan 2022, 12:00 GMT
- Submission channel
- {"electronicSubmission"}
- Accepted languages
- en
- Bids opened
- 10 Jan 2022, 13:00 GMT
Timeline
10 Jan 2022 → 13 Sept 2024 · 3 dates- Bids opened10 Jan 2022, 13:00 GMT
- Admission / appointment period endsperiod end, not a bid countdown24 Jan 2022, 12:00 GMT
- Notice published13 Sept 2024, 18:06 BST
Notice history
2 events · 4 releases on Find a Tender · since 17 Dec 2021- Deadline moved to 24 Jan 2022, 12:00 GMT17 Dec 2021, 14:57 GMT+14 days · was 10 Jan 2022, 12:00 GMT
- Status changed to complete28 Apr 2022, 13:20 BST
Published amendments (1 · 1 deadline change)
| When | What | Before | After | Shift |
|---|---|---|---|---|
| — | DeadlineTime limit for receipt of tenders or requests to participate · IV.2.2 | 10 Jan 2022 | 24 Jan 2022 | +14 d |
1 amendment published without a description.
Routine re-releases (4)
- 2021-12: 1 release · 17 Dec 2021
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast2 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.
Contracts
Contract 029486-2024-1-1
- Signed
- 3 Sept 2024
- Value
- £30,072,500
- Status
- active
- Change Modification of contract to increase collection of Council Tax arrears that are in excess of 3 years old and will operate from 1 September 2024 until 31st March 2026. Two additional staff will be employed by the Contractor at no direct cost to the Council. If in excess of £225,000 is collected in respect of the arrears older than 3 financial years, the staffing costs of up to £71,250 will be paid to the Contractor. If in excess of £296,250 is collected this will be shared as 50-50 incentive. The Council is relying on Regulation 72 1 (b) of the Public Contract Regulations 2015 to enable this modification. (b) for additional works, services or supplies by the original contractor that have become necessary and were not included in the initial procurement, where a change of contractor— (i) cannot be made for economic or technical reasons such as requirements of interchangeability or interoperability with existing equipment, services or installations procured under the initial procurement, and (ii) would cause significant inconvenience or substantial duplication of costs for the contracting authority., Need for additional works, services or supplies by the original contractor/concessionaire: Liberata UK limited are already collecting Council Tax from many of the customers for the current financial year and three previous years and it is likely that they will have already been in contact with customers in relation to outstanding debts. The transfer of the contract would result in significant inconvenience and duplication of costs if there was a change of contractor. The authority would have to deal with two organisations undertaking the same or similar work.If the work was separated, Members of the public with arrears would be pursued by two different entities at the same time for Council Tax, leading to confusion and potential hardship.
Contract 010953-2022-1
- Signed
- 23 Mar 2022
- Value
- £29,880,000
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 2bids | — | — | — |
Contracting authority & participating public bodies
Framework contractors & participating bidders
2 commercial parties on the notice- Liberata UK LimitedFramework contractor
- Liberata UK LimitedFramework contractor
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.