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planned
Official procurement procedure

Corporate, Mobile & Contact Centre Telephony Procurement_26

Postal and telecommunications services
Location not published
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: Liverpool City Council: "Corporate, Mobile & Contact Centre Telephony Procurement_26". Published status: planned. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityLiverpool City CouncilScope & CategoriesNot publishedSubmission Window
planned
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: Liverpool City Council
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for Liverpool City Council. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Average Price Reduction
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
8.1Bids / Report
21.1% of reports have one bid
Supplier ConcentrationModerate Concentration
Liverpool YMCATop vendor: 27.9% of attributable value
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 86 active published awards; 19 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Price reduction compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Historical Awarded Suppliers With This Authority:
Supplier NameHistoric AwardsAttributable GBP Value
Liverpool YMCA3 wins£1,000,000
CITY OF LIVERPOOL YOUNG MEN'S CHRISTIAN ASSOCIATION (INC.)1 win£626,348
WILKS FORENSIC PSYCHOLOGY LTD1 win£396,562
KOMPAN LIMITED3 wins£389,370
Triviso Ice Cream3 wins£215,251
Procedure terms
Contracting AuthorityLiverpool City Council
Procedure methodNot published
Procurement categoryNot published
Statusplanned
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published22 May 2025, 11:28 BST
Last source update22 May 2025, 11:28 BST
Recurring procurementNot published
ClassificationPostal and telecommunications services
Delivery areaLocation not published
OCIDocds-h6vhtk-051d15
What is being bought
The existing contracts for Contact Centre, Corporate & Mobile Telephony are currently due to expire in June, September & December 2025 respectively. Separate approvals are being sought by the relevant business areas to extend/vary each of these contracts up until June 2026 to ensure all three contracts are co-termed and enable sufficient timescales to assess the market for a suitable joined up solution. This request seeks to initiate an exercise to explore the unified procurement of a combined LCC telephony contract/solution. This would involve stipulating to the market the use of Teams, leveraging maximum value from the Microsoft E5 licence model and telephone element the Council already pay for.
What changed
From the official release history
  1. Status changed to planned
    22 May 2025, 11:28 BST
  2. Official notice release published
    22 May 2025, 11:28 BST
  3. Buyer information updated
    22 May 2025, 11:28 BST
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    planned
    Published valueNot published
    The source published no individual title or description for this lot.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Pipeline notice
    22 May 2025, 11:28 BST
  2. Procedure published
    22 May 2025, 11:28 BST
Commercial outcome and competition
AwardsNo award published
ContractsNo contract published
Bid statisticsNo aggregate bid statistics published
Buyer and organisations in this procedure

Liverpool City Council

Contracting authority GB-PPON-PRVY-7813-WLPG
View buyer profile
Documents (1)
Official links; attachments are not copied
Related procedures (0)
No data
No related procedures published
Planning and rationale
Planning budgetNot published
No-engagement rationaleNot published
Procedure rationaleNot published