Find a TenderAwardedContract details notice
Published 13 Aug 2025, 09:50 BST

Official UK procurement notice

Contract for the provision of Special Educational Needs and Disabilities Information Advice and Support Service (SENDIASS)

Official notice

Authority: Gateshead Council (Local council)·Consortium: 2 public authorities

ServicesBelow threshold - open competitionBelow thresholdLight touch regimeSME suitableVCSE suitable
Published estimate£400,000≈ £200k / year · £400,000 inc. VAT · 1 value update
Submissions closed 7 Nov 2025awarded 9 Dec 2025
Awarded to Axis Recruitment Limited
Contract term 2 yrsends 1 Feb 2028 · up to 1 Feb 2030 with extensions · starts 1 Feb 2026

Re-procurement plannedSpecial Educational Needs and Disabilities (SEND) Mediation and Resolution Service

What is being bought

Published requirement description

Special Educational Needs and Disability Information and Advice Support Service (SENDIASS), is a statutory service, covered under legislation in the Children and Families Act 2014 and the SEND Code of Practice; 0 to 25 years. The service will deliver free, impartial, confidential, and accurate information, advice, and support concerning education, health, and social care. It will assist children, young people, and their families (CYPF) in understanding and navigating the processes associated with special educational needs and disabilities.

The Borough Council of Gateshead (the Council) is acting as lead commissioner for this Service which is being commissioned jointly with the NHS Northeast and North Cumbria Integrated Care Board (ICB)

CPV: Health and social work services

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 2 yrsSMEVCSEPublished value£400,000
Contract period: 1 Feb 2026 – 1 Feb 2028 (2 yrs) · up to 1 Feb 2030 with extensionsValue: £400,000 exc. VAT · £400,000 inc. VAT
Delivery: North EastEligibility: SME eligibleVCSE eligible
Extensions: 24 months initial contract with the option to extend 2x 12 months

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 90%Social value: 10%
Published award criteria (2)
  • Quality
  • Social Value

Procedure terms & legal framework

From the official record
Procedure method
Below threshold - open competition
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Below threshold
Regulatory regime
Light touch regime
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
13 Aug 2025, 09:50 BST
Last source update
22 Dec 2025, 09:25 GMT
Authority reference
SCO14
FTS notice number
2025/S 000-063430
Latest notice
Contract details notice (UK7)
Classification (CPV)
Health and social work services
Delivery area
North East (UKC2)
Official registry OCID
ocds-h6vhtk-0586ad Find a Tender

How it was run

Official notice
Run through: OPEN-UK
Supplier login requiredElectronic submission allowed
Access & registration note: Free
Submission deadline
7 Nov 2025, 12:00 GMT
Clarification deadline
31 Oct 2025, 17:00 GMT
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Detailed submission instructions & authority contactsFrom official release

www.open-uk.org ↗ and search for Contract for the provision of Special Educational Needs and Disabilities Information Advice and Support Service (SENDIASS)

Open reference: #OPEN20251713

Timeline

13 Aug 2025 → 1 Feb 2026 · 7 dates
  1. Planning notice published
    13 Aug 2025, 09:50 BST
  2. Market engagement
    2 Sept 2025, 23:59 BST

    Online Market Engagement Event to be held on Teams Tuesday 2nd September 1pm to 2pm.

    Search 'Market Engagement - For the provision of Special Education Need and Disabilities Information Advice and Support Service (SENDIASS)' OPEN Ref: #OPEN20251449 to register your interest and to complete the Market Engagement Questionnaire.

  3. Tender notice published383 days ago
    8 Oct 2025, 16:19 BST
  4. Clarification questions by360 days ago
    31 Oct 2025, 17:00 GMT
  5. Submission deadline353 days ago
    7 Nov 2025, 12:00 GMT
  6. Latest notice published308 days ago
    22 Dec 2025, 09:25 GMT
  7. Contract starts268 days ago
    1 Feb 2026

Notice history

11 events · 4 releases on Find a Tender · since 13 Aug 2025
  1. Preliminary market engagement notice published
    13 Aug 2025, 09:50 BST
    UK2
  2. Tender notice published
    8 Oct 2025, 16:19 BST
    UK4
  3. Published value published: £400,000
    8 Oct 2025, 16:19 BST
  4. Status changed to active
    8 Oct 2025, 16:19 BST
  5. Procurement method changed
    8 Oct 2025, 16:19 BST
  6. Deadline published: 7 Nov 2025, 12:00 GMT
    8 Oct 2025, 16:19 BST
  7. Contract award notice published
    9 Dec 2025, 17:02 GMT
    UK6
  8. Status changed to complete
    9 Dec 2025, 17:02 GMT
  9. Buyer details updated
    9 Dec 2025, 17:02 GMT
  10. Contract details notice published
    22 Dec 2025, 09:25 GMT
    UK7
  11. Contract signature expected
    22 Dec 2025, 23:59 GMT
    scheduled
Routine re-releases (4)
  • 2025-08: 1 release · 13 Aug 2025

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £400,0001 award exc. VAT
Bids received 32 from SMEs
Contracts signed 1latest 22 Dec 2025
Awarded toValueDateStatus
Axis Recruitment Limited1 Feb 2026 – 1 Feb 2028 · up to 1 Feb 2030Extensions: Initial contract term 24 months with options to extend for up to 2 x 12 months£400,0009 Dec 2025Awarded

Contracts

  • Contract 1 · Axis Recruitment Limited

    Signed
    22 Dec 2025
    Value
    £400,000
    Period
    1 Feb 2026 – 1 Feb 2028 · up to 1 Feb 2030 with extensions
    Status
    active
    Extensions
    Initial contract duration 24 months with options to extend for up to 2 x 12 months

Bid statistics published by the authority

BidsSMEVCSEValid bid range
3final-stage tenders · 4 at stage one21—

Contracting authority & participating public bodies

2 public bodies on the notice

Gateshead Borough Council

Contracting authorityPublic authority - sub-central government GB-PPON: PPGY-1151-NJQN · GB-UKPRN: 10002639 Civic Centre, Regent Terrace, Gateshead, North East, NE8 1HHContact email

Bidders & participating suppliers

1 commercial party on the notice
  • AXIS RECRUITMENT LIMITEDAwarded supplierGB-COH: 04827750GB-PPON: PVQC-1277-WNZY 331 Haydn Road, Nottingham, East Midlands, NG5 1DGContact email

Official documents & specifications (4)

Official links; attachments are not copied

Notices published for this procedure